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Novotel Sao Paulo Morumbi

1,066 reviews
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Traveller (380)
Room & Suite (93)
Pool & Beach (31)
Overview
  • Excellent34%
  • Very good51%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,066)Write a Review
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All reviewsexpensive citiesbusiness tripinternet works wellnice poolrooms are smallswimming poolbusiness travelersexecutive roomthe wi figrand hyattyogurthotel is locatedfriasponteoctaviogympinheiros
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1 - 5 of 131 reviews
Reviewed 14 October 2017

In the one of the most expensive cities around the world for business travelers, the Novotel Sao Paulo Morumbi is a very pleasant surprise. Their original building is back to early 80' but after remodeling it turned as a very nice option in the new...More

Thank QuietBrazilian
Response from Paula P, General Manager at Novotel Sao Paulo MorumbiResponded 16 October 2017

Dear QuietBrazilian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula Peissner

Reviewed 26 September 2017

From the front desk to the restaurant, passing the governance service, the service standard is amazing, higher than other 5 stars Hotels on the region. All the staff is always willing to help you and if you happen to stay in a room with the...More

1  Thank Joao A
Response from Paula P, General Manager at Novotel Sao Paulo MorumbiResponded 29 September 2017

Dear John A, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula Peissner

Reviewed 13 September 2017 via mobile

If it seems too good to be true it almost always is! At $80 per night you get what you pay for. Front of house try hard, but there is no management in sight. Housekeeping is simply horrible - shower was dirty and service was...More

Thank grantweyer
Response from Paula P, General Manager at Novotel Sao Paulo MorumbiResponded 18 September 2017

Dear GrantWeyer, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...More

Reviewed 21 August 2017 via mobile

We arrived quite late in the evening at the Novotel around 22:00. There was a party going on, which we were warned about a couple of weeks earlier by mail. The receptionist told us the music would be turned down within 30 minutes. We were...More

Thank Ramses K
Response from Paula P, General Manager at Novotel Sao Paulo MorumbiResponded 22 August 2017

Ramses K, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula Peissner

Reviewed 20 August 2017 via mobile

Rooms are small and thanks to an screw-up at check-in where I was assigned a handy cap room and then a manager gave me an upgrade to one of their executive rooms – even then the room is small. Anyhow, service is not bad. They...More

Thank BrazilAca
Response from Paula P, General Manager at Novotel Sao Paulo MorumbiResponded 22 August 2017

BrazilAca, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula Peissner

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Indoor pool
Outdoor pool
Details
Price range
US$68 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Sao Paulo
#8 Green Hotel in Sao Paulo
#27 Luxury Hotel in Sao Paulo
#35 Romantic Hotel in Sao Paulo
#43 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$68 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Sao Paulo
#8 Green Hotel in Sao Paulo
#27 Luxury Hotel in Sao Paulo
#35 Romantic Hotel in Sao Paulo
#43 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (380)
Room & Suite (93)
Pool & Beach (31)
Dining (17)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Merissa G
23 July 2015|
Answer
Response from DMSilva71 | Reviewed this property |
Hi....yes....I paid by credit card... 60 dollars to go to the hotel and 73 dollars to go to Guarulhos... always from this location and remember that the hotel does not allow to include this charges into the hotel bill.
0
Votes
Nina J
2 March 2015|
Answer
Response from Paula P | Property representative |
Hello Nina, we have hairdryers in the room. Regards, Paula Peissner General Manager
0
Votes
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123456
Room Tips
"Basically all Accor hotels has the same standard, if you`re Accor Silver, you may ask for a room with..."
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"Ask to book a room that face the bridge."
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"We asked for a twin beds room because the double bed was small"
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"Go to high floors (6 / 7 )"
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