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Hotel Mercure SP Moema

CancelonUS$70*
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#143 of 321 Hotels in Sao Paulo
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$86*
US$70*
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US$73*
US$73*
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Hotel Mercure SP Moema
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487 Reviews from our TripAdvisor Community

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Showing 48: English reviews
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Porto Alegre, RS
Reviewed yesterday NEWvia mobile

This mercure hotel, it's in a privileged location if you are doing business in the south region of são paulo, the hotel it's simple and offers the basic. Front desk was efficient and friendly enough. The rooms need an urgent makeover, old and no identity , the outlets are still in 90's standard the bed seemed at least 10 year...

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Helpful?
Thank PrettoMauricio
Reviewed 2 days ago NEW

Yesterday i was at the hotel. I was checked in for 2 days for business in town. First i got checked in went ok due to i am a gold member of accor hotels. Then i went to the room it was smelling so badly of missing cleaning and old carpets. Things was so used all over missing paint. Marks...

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Helpful?
Thank Jens Christian A
Rio das Ostras, Brazil
Reviewed 4 weeks ago

Staff / Location As usual the hotel staff are always friendly and looking to solve the problem in a short time. The location of the hotel allows you to make trips using public transport and in general the place is very pleasant to stay even with the noise of the planes due to be airplane route.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PedroBrum
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear Mr. Brum, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of...

Cincinnati, Ohio
Reviewed 19 March 2017 via mobile

Nice first impression of São Paulo, had a bi lingual clerk, checked in early room was very nice for a reasonable price offered breakfast as well. Upon checking out the held my luggage due to my night flight. No complaints

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Helpful?
Thank tony B
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear Mr. B, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of...

Shanghai Region, China
Reviewed 16 February 2017

I have stayed in my fair share of crappy Brazilian hotel rooms... but this was pretty bad. The rooms are just OLD. They honestly need to start over from scratch. The bathroom shower is SMALL and it doesn't have anything more than the bare minimums. Our hair drier was broken, I had to order up another one. I needed extra...

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Helpful?
Thank Just_Another_Gringa
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear, Thank you for taking the time to write us about your experience at Mercure Sao Paulo Moema. We regret that the service did not live up to your expectations, please accept our sincere apologies. Mercure hotels always want to provide the best quality of service during their stay; Consequently, your opinion is fundamental to us. We assure you that...

Rio das Ostras, Brazil
Reviewed 18 January 2017

The location of the hotel allows easy access to public transportation, shopping malls and also for those who enjoy walking take a walk around to Ibirapuera Park. And also you can go to the supermarket to shop, as well as some good restaurants

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PedroBrum
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear Mr. Brum, Thank you for taking the time to review your stay at Mercure Moema. It was with pleasure that we received your congratulations. Waiting to see you soon! Francini Carrião Front Desk Leader Mercure SP Moema

Rio de Janeiro
Reviewed 8 September 2016

Reservation for 2 adults + 2 Chd, they don't have 2 rooms intercommunicated. I had to pay upgrade to a "superior" apartment with 2 rooms: old, poor decorated, beneath the academy (waked with the repetitive sound of the threadmill on my head). No wellcome or advantages for a Le club member. It is not a Mercure pattern hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank AlexFelixRio
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Mercure SP Moema. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Frankfurt, Germany
Reviewed 11 August 2016

This is a fairly good apart hotel in the Moema district of Sao Paulo. It is fairly quiet except for the occasional jet liner, but that noise thankfully is mostly during the day. It is a good distance away from the metro but there is easy access to buses which can take you to all parts of Sao Paulo. The...

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Helpful?
Thank Cutty1954
h3538-gm, Manager at Hotel Mercure SP Moema, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Rio das Ostras, Brazil
Reviewed 4 August 2016

The team of hotel staff is always ready to help when requested. The location of this hotel allows the use of public transport (bus, taxi, metro) and also practice of sport to the Ibirapuera Park, like walking.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PedroBrum
h3538-gm, Manager at Hotel Mercure SP Moema, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Valinhos, SP
Reviewed 27 July 2016 via mobile

Well placed at the heart of Moema, this hotels has fair services and prices. Very nice people. Surrounded by several dinner and bar choices at walking distance. Good.parking services It has a good breakfast, spacious rooms but need a reform. For Business or weekends

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Helpful?
Thank LuizLuccas
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear Luccas: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
3 star Mercure Apartments Moema is located in Moema, close to the main business centre, between Ibirapuera shopping centre and Ibirapuera park. Also close to renowned bars, such as Mercedes Cafe, Armazem Paulista, Dona Flor, D Loon and Elephant, it is an excellent choice for business and leisure travellers. The hotel offers 118 apartments, pool, sauna and fitness room. ... more   less 

Additional Information about Hotel Mercure SP Moema

Address: Avenida Lavandisca 365 | Moema, Sao Paulo, State of Sao Paulo 04515-010, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $85 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure SP Moema 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hotel Mercure SP Moema Sao Paulo, Brazil
Hotel Style:
#20 Green Hotel in Sao Paulo
#45 Romantic Hotel in Sao Paulo
#52 Luxury Hotel in Sao Paulo
#86 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure SP Moema staff and other travellers.
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Questions? Get answers from Hotel Mercure SP Moema staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book ahead of time and join the accorhotels programme for a good deal”
ThakurMD, 23 Apr 2016 | Read review
“High floor rooms tend to be quieter”
AV8R7, 1 Aug 2014 | Read review
“easy access to restaurants and other facilities”
DurvalF, 15 Apr 2014 | Read review
“There is only one two room apartment in the hotel”
CALEMR, 11 Mar 2013 | Read review
4 of 4
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HotelQuicklyUS$86
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Prices are for 1 room, 2 adults
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