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Melia Ibirapuera

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Melia Ibirapuera
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725 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Reviewed 29 August 2015 via mobile

Great area with all accommodations yo need. Large hotel rooms with good, not great, service. Small exaggerated pool and gym. Some floors are under renovation and inaccessible (Aug 2015). Maybe 4 or 5 Brazilian stars equaling to maybe 3 European stars.

Thank Nisse A
Marcos Aurelio C, Gerente geral at Melia Ibirapuera, responded to this review

Dear Nisse, Thank you for your evaluation of our Meliá Ibirapuera, regarding its' service and product. Yes, we are renovating some floors, apartments,plus social áreas such as: Bar, Lobby, Restaurant, and Reception., to provide better service and confort to all of our Clients. Thank You for your visit. Hope see you again in a very near future. Best Regards, Marcos...

Reviewed 4 July 2015

I arrive from a 12 hour flight and a 2:30h car ride, it is 9:30 in the morning, they can not give me the room unless I pay an extra half a day...and I have the Gold Melia card.,...this is only the begining---The hotel has not been maintained for at least 30 years, I stay 4 nights,, on 3 occassions...

1Thank Fernando C
Marcos Aurelio C, Gerente geral at Melia Ibirapuera, responded to this review

Dear Fernando. Seems that everything did not went so well during your stay with us. We apologize for the issues faced during your stay, and we'd like to assure you that we took all the necessary steps to correct the problems, and on the other hand, reinforce the service and attention from all Employees. We have treated your issues as...

Reviewed 6 May 2015

Stayed one night before a cruise, decor poor in hotel.rooms clean but basic and decor poor, staff not on the ball or organised, breakfast however was good.would I stay again no I would not, beds poor quality .bathroom was good

Thank cunard6852
Marcos Aurelio C, Gerente geral at Melia Ibirapuera, responded to this review

Dear Guest, We apologize for the inconvenients during your last stay with us. We have taken all the necessary measures to avoid and correct the issues pointed by you, regarding our Hotel. We are renovating our areas and rooms, providing better satisfaction to all of our customers. Thank You. Marcos A. Carvalho General Manager

Reviewed 22 April 2015

This hotel is probably the worst value for money I have ever encountered. It has changed hands recently, I believe, it used to be a Park Inn. That may account for the fact that there is no literature anywhere explaining anything to the guest at all, not even "Do not disturb" or "Please make up the room" signs for the...

Thank rosannamontalbano
Marcos Aurelio C, Gerente geral at Melia Ibirapuera, responded to this review

dear Guest First of all, I'd like to apologizes for the inconveniences faced during your last stay with us. We took all the necessary steps to correct and avoid new events, and ensure that will never happen again. Your comments was treated by us, as an opportunity to reacting against any lack of services, and mistakes from our employees' team....

Burbank, California
Reviewed 10 March 2015

This is a review from September, when the hotel was a Park Inn. I'm not sure how much the hotel has changed since then, but a few thoughts.....First of all, as a Park Inn, I would describe this property as dated and disgusting. The front desk staff seemed put off that I checked in late in the evening, also seemed...

1Thank autiger3313
CarlsonRezidor, Online Customer Support at Melia Ibirapuera, responded to this review

Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of the hotel and your room during your stay, including the wi-fi service, lack of amenities, and the general hotel condition and cleanliness. We appreciate you taking the time share your experience as your comments are valued and will be used to...

Arlington, Virginia
Reviewed 31 January 2015

A few things to note: - The pool is a lap pool...inside. We thought we would arrive and enjoy a nice pool outside in the summer sun. Nope. - The building appears to also house residents. We were confused as to who was a hotel guest and who was a resident. - The room was underwhelming. Old room, strange decor....

1Thank Mike D
ggeralpibi, Gerente de recepção at Melia Ibirapuera, responded to this review

Dear Guest, First of all we would like to thank you for your review on TripAdvisor website. The opinions of our guests are very important to improve our product and service everyday. I apologize in the name of the team based on the problems faced in our hotel. We are working for our check-in to be easier and faster and...

Berrien Springs, Michigan
Reviewed 9 January 2015

We stayed in this hotel on our last night in Brazil after traveling all over. The room is very large and having the jacuzzi in the room was great. The bed felt so comfortable, after sleeping in previous hotels lumpy bed. Since we were leaving really early the next morning and would miss breakfast for about 1/2 hour we asked...

Thank Robea2003
ggeralpibi, Gerente de recepção at Melia Ibirapuera, responded to this review

Dear Guest Good morning! First of all we would like to thank you for your review on TripAdvisor website, the opinion of our guests is very important to improve our product and service everyday. I'm glad to hear that all went well during your stay and you enjoyed our hotel. The compliments were passed on to the team. Thanks again...

Stratford on Avon
Reviewed 5 December 2014

The Park Inn is on the main road at Ibirepuera. The bedrooms are a good size, and quiet enough, but the hotel is in need of a major refurb. Currently the swimming pool is closed, and there is some work on the 16th floor. Breakfast is limited, but ok. Overall the hotel was disappointing.

Thank MaraRafiki
Detroit, Michigan
Reviewed 8 October 2014

The property is in need of some renovation, which I understand is ongoing. It is a decently average hotel for the local Brazilian standards. We stayed on several occasions over a three month period. The pool was closed for a month from August 8 to September 8 for "regular maintenance" however when we returned in October the pool was still...

Thank Brewer2010
Reviewed 30 August 2014 via mobile

I stayed there 4 nights. The location is not too bad but the hotel needs attention and to be refurbish ! The room I was in was not maintained at all, plugs out of the wall, the last day the flush was out of service, shower place was so so clean ... The join between the wall tiles are more...

Thank thibautlb

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Melia Ibirapuera

Address: Avenida Ibirapuera, 2534 | Moema, Sao Paulo, State of Sao Paulo 04028-002, Brazil (Formerly Park Inn Ibirapuera by Radisson)
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $81 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Melia Ibirapuera 3.5*
Number of rooms: 350
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Also Known As:
Park Inn Ibirapuera By Radisson Hotel Sao Paulo
Sonesta Hotel Sao Paulo
Sonesta Sao Paulo
Melia Ibirapuera Sao Paulo, Brazil
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Questions & Answers

Here's what travellers have asked, with answers from Melia Ibirapuera staff and other travellers.
6 questions
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Questions? Get answers from Melia Ibirapuera staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As mentioned above it is time for a new nicer look. Soft bright colours is a recommendation.”
 of 5 bubbles selfrina2016, 27 Apr 2016 | Read review
“The executive room with jacuzzi was great”
 of 5 bubbles C7109UEdavidg, 24 Apr 2016 | Read review
“Suggestion: More hangers in the bathroom”
 of 5 bubbles fredericob661, 8 Apr 2016 | Read review
“chose another hotel”
 of 5 bubbles fernandocA1422WM, 4 Jul 2015 | Read review
“Don't stay there!”
 of 5 bubbles rosannamontalbano, 22 Apr 2015 | Read review
5 of 5