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Bathroom is in urgent need of a refurbishment, with black mold around the edge of the tub. WiFi is so slow that it is impossible to work over the VPN. Hallway on the second floor smells of smoke, with the smell extending into the rooms....More
2 Thank U A
Response from Lina_TRYPB, Gerente geral at TRYP Sao Paulo Berrini HotelResponded 20 May 2013
Thank you for expressing your opinion regarding your recent stay.
We are sorry that your stay didn t achieve your expectations.
Let us reassure you that we have immediately taken all the necessary measures in order to solve the inconveniences you have experienced...More
I spend at least 3 nights per month in Sao Paulo for work, and always look for a hotel close to my office, in the WTC area. I have tried several (more than 7) different hotels and I always end up paying more than USD...More
2 Thank Diego B
Response from Lina_TRYPB, Gerente geral at TRYP Sao Paulo Berrini HotelResponded 12 April 2013
Dear Mr. RoamingSouth,
Thank you for your review.
Unfortunately this week we were affected by these problems with the Phone Company Provider that caused several inconveniences to us and our clients. We would like to kindly ask you to accept our sincere apologies.
Fully agree with the previous contributor - this hotel has gone down and its value even further so. Although the staff is still helpful and corteous, the rooms are in bad need of overhaul. There was a lot of mildew around the bathtub in my...More
1 Thank Martinzz
Response from Lina_TRYPB, Gerente geral at TRYP Sao Paulo Berrini HotelResponded 13 March 2013
Dear Mr. Martinzz,
We appreciate your feedback on our service and we apologize for the hot water issue that you experienced during your stay.
Our maintenance department has already taken care of it.
I would like to take this opportunity to inform that our rooms...More
We've been staying here regularly and unfortunately the standard has decreased a bit, specially the service level at the restaurant... We've experienced long waits and mixed-up orders, which were unheard of until a year ago.
Still, this is a convenient little hotel with better-than-average service...More
1 Thank FernandoLanzer
Response from Gabriella_TRYPB, Gerente at TRYP Sao Paulo Berrini HotelResponded 26 December 2012
Dear Mr. FernandoLanzer,
Thank you for your review!
We are very sorry to read that we did not exceed your expectations.
The issues you have raised at the restaurant, have been addressed, and the appropriate action has been taken.
We’d like to inform that we...More
I have stayed couple of times stayed in total several weeks.
- What I did not like, that if amount for the room to pay exceeds 3k of reals, then they just disable your key (2 time I got a letter in front of that...More
Thank Gintas S
Response from Gabriella_TRYPB, Gerente at TRYP Sao Paulo Berrini HotelResponded 28 September 2012
First of all, we thank you for your time taken on making these valuable comments which are the best assistance in our daily improvement to get the highest standards in all the hotel areas.
Please accept our most sincere apologies for not getting...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$58 - US$153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#22 Green Hotel in Sao Paulo
#26 Romantic Hotel in Sao Paulo
#72 Business Hotel in Sao Paulo
Non-Smoking Rooms ,
Number of rooms
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Response from Lina_TRYPB | Property representative |
Thank you for contacting the Hotel TRYP Berrini.
Unfortunately we don't have self serve laundry machines inside the hotel, we just have laundry service.
any questions let us know.