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Pestana Sao Paulo

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Traveller (278)
Room & Suite (283)
Dining (61)
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Overview
  • Excellent20%
  • Very good40%
  • Average25%
  • Poor9%
  • Terrible6%
20 Feb 2018
“Good value but not the best experience”
3 days ago
“Great Service”
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (921)
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11 - 15 of 63 reviews
Reviewed 16 November 2015

While preparing my trip to Sao Paulo to attend the Formula 1 GP at Interlagos, I read some of the reviews for this hotel and I was totally confused since there were some very good and some horrible. So I went there hoping for the...More

Thank William C
Response from pestana, Gerente at Pestana Sao PauloResponded 25 November 2015

Dear Mr. William C, First of all we would like to thank you for choosing the Pestana São Paulo, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations,...More

Reviewed 31 August 2015 via mobile

Stayed for 4 days. Food in the hotel was buffet style. Good not great. Clean rooms. Good location but have to walk up a monster hill to get to Paulista Ave. Plenty of good restaurants in walking distance or short cab. No real safety issues...More

Thank pjmolinelli
Response from pestana, Gerente at Pestana Sao PauloResponded 5 September 2015

Dear PJMolinelli, First of all we would like to thank you for choosing the Pestana São Paulo, and for having taken your valuable time to comment your stay with us. We were happy to know that our location pleased you. Although the hill, the Paulista...More

Reviewed 10 May 2015

This is the worst hotel I have stayed at, the wole hotel is very old and outdated, the bathroom was dirty and all stained. The toilet had green stains like mold and the shower glass doors were all dirty and moldy ew... The food was...More

1  Thank Belob
Response from pestana, Gerente geral at Pestana Sao PauloResponded 17 May 2015

Dear Guest, First of all we would like to thank you for choosing the Pestana São Paulo, and for having taken your valuable time to comment your stay with us. We are sorry to learn that your experience did not meet your expectations. All your...More

Reviewed 21 April 2015 via mobile

I had had terrible experience with Pestana Salvador, so I was not expecting much. And it was worse. The room was refurbished, sort of. The bathroom dates from another century, the doors to the room are rusty and old, but the bed was comfortable. Staff...More

1  Thank Georgia B
Response from pestana, Gerente geral at Pestana Sao PauloResponded 24 April 2015

Dear Guest, Thank you for staying with us at the Pestana São Paulo Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services....More

Reviewed 11 April 2015

The hotel is, overall, good value but it is not very comfortable. The sheets were 50/50 poly/cotton (I have not had sheets that were not 100% cotton in years!) and when I asked someone in housekeeping, she said that they were 'rented' but she would...More

Thank James S
Response from pestana, Gerente geral at Pestana Sao PauloResponded 12 April 2015

Dear Mr. James, Firstly, we would like to take this opportunity to thank you for choosing the Pestana São Paulo Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that we did not completely exceed your expectation; please...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$68 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Sao Paulo
#118 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$68 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Sao Paulo
#118 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (278)
Room & Suite (283)
Dining (61)
Pool & Beach (3)
Amenities (48)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Bo C
25 March 2015|
Answer
Response from Theza B | Reviewed this property |
Hotel wise, the front desk staff are bilingual. Rest of the staff can understand a little bit. Outside don't expect much help in English. You can ask front desk staff, if you have a specific destination that you need to... More
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Votes
Room Tips
"Old and Outdated hotel"
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"My room was on a high floor but it seemed to be identical to another room on a lower floor. Not much of a..."
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"High numbered rooms are quieter and better to see the view of the city."
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"find a different hotel"
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