We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Hyatt Sao Paulo

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Grand Hyatt Sao Paulo
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,547 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Hyatt Sao Paulo
See the most recent reviews
Showing 777: English reviews
Potomac, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2015

Well appointed facilities with plenty of food choices on site and a great staff. Food service can run a bit slow, otherwise everything was well done. Car service, arranged daily through the hotel, was flawless throughout the stay.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank John Albert P
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear John, Thank you for your kind comments regarding your last stay. I was pleased to read that our culinary options and car service were to your liking. Thank you also for your comments regarding our food service. Your review was shared with our restaurant managers so that we can work on the areas you mentioned and improve our service.... More 

Miami, Florida
Level Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 21 March 2015

This is the epitome of a good hotel to stay when visiting Sao Paulo. Rooms are comfortable and well decorated. Service is impeccable. Breakfast buffet is complete and right. It has 2 restaurants: a high end option for fine dinning; and a day to day restaurant that executes well simple dishes. It has modest bar, that produces very good caipirinhas.... More 

Helpful?
Thank luismurguia
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Luis, Thank you for sharing your review with us and other travelers. I was pleased to read that you consider us the right place to stay when visiting São Paulo and that our accommodations, service and dining options were to your liking. Thank you also for your comments regarding our Internet speed. We recently improved our Wi-Fi access speeds,... More 

Sao Paulo, Brazil
1 review
Reviewed 19 March 2015

Located about 20Km from GRU, good location to rest of city. Easy to walk around the southern part of Sao Paulo. The staff were very attentive the minute I arrived. The hotel presented very well, was very clean. The room was spacious and clean as well. Great air conditioning, fantastic shower. The spa and pool (indoors and out) were great... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Larry L
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Larry, It was a great pleasure to read your review. I was happy to see that our accommodation, services and leisure areas were to your liking, and helped to make your stay a memorable one. We would love to welcome you back again very soon. Michael Stephens – General Manager More 

Redondo Beach, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 March 2015

I was here for a week for a business trip and must say this is one of the nicer hyatt hotels I have been in and I am a diamond member for hyatt great staff and food was delicious overall great experience and stay here! will be staying here again when I return to sao Paulo!

Helpful?
Thank Ray R
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Ray, Thank you very much for your review. I was pleased to read that you enjoyed our services and culinary offerings on your most recent stay. I would also like to thank you for being a diamond member of the Hyatt Gold Passport program; your loyalty is the best reward that we could receive for our excellence in service... More 

Sao Paulo, SP
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 March 2015

It was my wife's 60th birthday and we decided to spend the weekend at the hotel. It's hard to point the nicest feature: the corner suite was really spacious, very comfortable nice view, the staff bend over backwards to please us and to top it all, the dinner at the Eau Restaurant was really special.One more thing: the rates for... More 

Helpful?
1 Thank Ronaldo G
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Ronaldo, Thank you for sharing your very kind review with us and other travelers. I was pleased to read that your celebration was memorable, and that you and your wife had such an excellent experience while staying for the weekend. We hope to welcome you both again very soon. Michael Stephens – General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 March 2015

I recently stayed at the Hyatt São Paulo for 5 nights on business and I am incredibly happy with our choice of Hotel. A great location everything we needed was within a 20 minute driving distance. The staff were amazing and couldn't have done enough for us during our stay we spent our evenings in the bar and restaurants of... More 

Helpful?
2 Thank NRMeachim
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed review regarding your last stay. I was very pleased to read that your experience was as memorable as you described. We are very passionate about offering excellent service, and I was happy to read that you noticed that during your stay. I would also like to thank... More 

Miami, Florida
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 13 March 2015

Very nice hotel with well trained staff who made sure our stay was really enjoyable. The restaurants are excellent and room service was awesome. We stayed at the top floors - Club rooms- and the lounge´s breakfast selection was great ,and it was also nice to stop by for an afternoon tea with a nice view of the city from... More 

Helpful?
1 Thank deboraperez56
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Debora, Thank you for your kind comments. It was a pleasure to read that our staff was able to make your stay so enjoyable. Also, thank you for your comments regarding our restaurants and in-room dining. The Club Room category is a great choice for business or leisure, so I am glad you enjoyed the experience. We hope to... More 

Sao Paulo, SP
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 March 2015

I loved São Paulo food, culture, music, people. I loved everything. I'll be back soon. I just feel too much for passing for bad moments with water. But São Paulo is Strong and will win. Thnk you so much. This hotel is amazing.

Helpful?
Thank JHENRIQUE2014
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Henrique, Thank you for sharing your kind comments with us. I was pleased to read that you loved everything about your stay and that you intend to be back very soon. São Paulo is currently struggling with a lack of rain and a resulting water crisis, so we are highly committed to water conservation with a dedicated campaign involving... More 

Philadelphia, United States
1 review
Reviewed 9 March 2015

Beds are comfortable. Loved the oversized bathtub and separate shower. Staff didn't pay attention to my room preferences, so I had to switch the room twice. The first time, they gave me 2 twins instead of the king I booked, then they moved me to a king room next to the elevator, despite having asked for a quiet room. They... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Veronica V
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Veronica, Thank you for sharing your comments with us. I was deeply sorry to hear that we were not able to provide you with the level of service that you were quite right to expect from us. We have discussed all of your comments with our team, and together we will work on improving our services. Regarding your comments... More 

Atlanta, United States
1 review
Reviewed 9 March 2015

Very nice welcoming and setup for this package..including a bottle of Moet&Chandon and roses awaiting spouse.Sevice of concierge to help us make reservation was top notch and the restaurant EAU served good french gastronomical entrees.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Juan G
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Juan, Thank you for sharing your review with us. I was pleased to read that our premium “Romance” package was to your liking and able to provide you an unforgettable evening with your spouse. We hope to welcome you back very soon for your next romantic celebration. Michael Stephens, General Manager More 

1,057 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (700)
Viewed
Room/Suite (140)
Viewed
Hotel & Grounds (65)
Viewed
Dining (45)
Viewed
View from Room (71)
Viewed
Bathroom (57)
Viewed
Pool/Beach Area (26)
Viewed
Business Centre/Function Rooms (2)
Viewed
1:52
Videos (3)
Viewed
Other (291)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (293)
Viewed
Amenities (37)
Viewed
Club Room (69)
Viewed
Grand Suite (118)
Viewed
Indoor Pool (14)
Viewed
Pool (13)
Viewed
Dining (24)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Room/Suite (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Dining (15)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Sao Paulo hotels
Jardins
Renaissance Sao Paulo Hotel
Hilton Sao Paulo Morumbi
#10 of 322 in Sao Paulo
2,259 reviews
Jardins
Hotel Unique
Hotel Unique
#2 of 322 in Sao Paulo
1,186 reviews
Show Prices
Show Prices
Show Prices
Jardins
InterContinental Sao Paulo
InterContinental Sao Paulo
#5 of 322 in Sao Paulo
1,330 reviews
Jardins
Hotel Fasano Sao Paulo
Hotel Fasano Sao Paulo
#1 of 322 in Sao Paulo
487 reviews
Vila Mariana
Pullman Sao Paulo Ibirapuera
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Kinu
Kinu
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 

Additional Information about Grand Hyatt Sao Paulo

Address: Avenida das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $197 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Sao Paulo 5*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Orbitz, Expedia, Hotels.com, HotelTravel.com, Hyatt Hotels Corporation, Odigeo, Travelocity and Priceline so you can book your Grand Hyatt Sao Paulo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil
Hotel Style:
#1 Business Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#4 Luxury Hotel in Sao Paulo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Sao Paulo staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Grand Hyatt Sao Paulo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room worth it”
 of 5 bubbles HappyTravel888, 13 Nov 2016 | Read review
“Ask the staff. I'm pretty sure they will do the best for your staying.”
 of 5 bubbles , 9 Nov 2016 | Read review
“Corner suite with the bridge view - amazing.”
 of 5 bubbles Marcos_traveller, 22 Oct 2016 | Read review
“Front for a view of the silly bridge.”
 of 5 bubbles premolars208, 21 Oct 2016 | Read review
“The apartments are good, it carries what you need for a good night of sleep after a busy day working.”
 of 5 bubbles 71suzy, 14 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay