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Sheraton Sao Paulo WTC Hotel

1,214 reviews
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Traveller (453)
Room & Suite (797)
Pool & Beach (55)
Overview
  • Excellent48%
  • Very good29%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“design floor”(16 reviews)
“food court”(21 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,214)Write a Review
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1 - 5 of 395 reviews
Reviewed 5 days ago

I have stayed here twice. The service is impeccable and very formal. The rooms were good. Pretty standard in all aspects. I would say marginally worse than the Grand Hyatt. But if you have a loyalty preference and the prices are similar I would stay...More

Thank JohnMLeeLondon
Response from Sheraton-WTC, Quality Assurance Assistant at Sheraton Sao Paulo WTC HotelResponded 3 days ago

Hello John! Thank you for taking the time to share your experience at the Sheraton São Paulo WTC! We are glad to know we met your expectations at this time. I take this oppotunity to inform you that we have already started a major renovation...More

Reviewed 18 December 2017

Nice, clean property. Convenient to the WTC. Staff is very good, food is okay. Not as clean as I would have expected, but not nasty. Overall, a good experience. I wouldn't choose this if I wanted to visit Sao Paulo, but it's a good choice...More

Thank CapeCod64
Response from Sheraton-WTC, Quality Assistant at Sheraton Sao Paulo WTC HotelResponded 19 December 2017

Greetings, CapeCod64! Thank you for sharing your experience about the Sheraton Sao Paulo WTC! We are happy to know that you enjoyed your recent stay with us. I take this opportunity to inform you that we have already started a major renovation project to meet...More

Reviewed 14 December 2017 via mobile

Nice clean hotel, well located in centre of Sao Paolo and with Heliport on top of WTC you can get to the airport in 20 minutes any time of the day. Nice breakfast, shopping mall next to hotel, and a few eateries in vicinity. I...More

Thank DMEG86
Response from Sheraton-WTC, Quality Assistant at Sheraton Sao Paulo WTC HotelResponded 15 December 2017

Hello DMEG86! Thank you so much for your review here at TripAdvisor! We are thrilled to know that you have enjoyed your recent stay at the Sheraton Sao Paulo WTC Hotel, we are always working to improve our services in order to exceed our guests...More

Reviewed 6 December 2017

during my trips to Sao Paulo I generally book Hilton (in the other side of the street) but this time I prefer to try another hotel and I picked up Sheraton. Was a nice surprise: excellent breakfast (and free instead Hilton), well located and clean....More

Thank Fabiano B
Response from Sheraton-WTC, Quality Department at Sheraton Sao Paulo WTC HotelResponded 8 December 2017

Dear Mr. Fabiano, Thank you for taking the time to share your experience with us. We are happy to know you decided to try staying with us and enjoyed your stay. We look forward to welcoming you back. Kind Regards, Loyana Mayer - Quality Department

Reviewed 2 December 2017 via mobile

I stayed st this hotel for 6 nights and hated every moment (there were no other options in the area so I could not leave). Very old rooms, smelly carpets, 2 single! Beds (unheard of), toilet made horrible noises, hot water issues, very unhygienic, curtains...More

1  Thank garyinternational
Response from Sheraton-WTC, Quality Department at Sheraton Sao Paulo WTC HotelResponded 5 December 2017

Dear Mr. Garyinternational, Thank you very much for staying at the Sheraton São Paulo WTC and for your time in providing us your feedback. I am sorry to hear your impressions about our service. I assure you that it is not part of the Sheraton...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$102 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Sao Paulo
#16 Romantic Hotel in Sao Paulo
#18 Spa Hotel in Sao Paulo
#24 Luxury Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Sao Paulo
#16 Romantic Hotel in Sao Paulo
#18 Spa Hotel in Sao Paulo
#24 Luxury Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (453)
Room & Suite (797)
Pool & Beach (55)
Dining (14)
Amenities (72)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
jcmin88
26 August 2017|
AnswerShow all 4 answers
Response from csharplink | Reviewed this property |
Yes
1
Vote
Christine P
6 August 2016|
AnswerShow all 2 answers
Response from Barrianne B | Reviewed this property |
This hotel is not near the center, but the metro is close and takes you to the center quickly.
0
Votes
Google Translation
PreviousNext
123
Room Tips
"Upper floors offer a city view but all are quite nice."
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"Higher floors, away from elevators, join Starwood Guest Rewards"
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"Ask for a room with a view of the bridge"
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"The newly designed floors are more fun and more elegant to stay."
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