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Sheraton Sao Paulo WTC Hotel

1,198 reviews
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Traveller (446)
Room & Suite (752)
Pool & Beach (57)
Overview
  • Excellent47%
  • Very good29%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“design floor”(16 reviews)
“food court”(21 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
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Reviews (1,198)Write a Review
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All reviewsdesign floortypical sheratonfood courtdesign centerclub floorsthe world trade centerbarbacoadirect accessshopping malllobby restaurantroom servicebusiness districtexecutive floorbusiness travelerthe hotel offersspacious roomsbusiness trips
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201 - 205 of 393 reviews
Reviewed 16 October 2014

Stayed here for a business trip for 3 nights. The hotel facilities didn't make much of an impression on me. There was nothing wrong with it; good service, decent rooms, a little on the expensive side; but there was nothing special that stood out other...More

Thank Express T
Response from Sheraton-WTC, Manager at Sheraton Sao Paulo WTC HotelResponded 20 October 2014

Dear Guest, We appreciate you taking the time to evaluate and share your comments about your last stay with us, as it is only through constructive feedback that we can monitor our services. Also, we were very pleased to know that the location, the restaurant...More

Reviewed 16 October 2014

The hotel staff made me feel welcome and comfortable during my stay. They recognized me and my preferences at breakfast. I've stayed several times over the last year and everyone makes me feel like they appreciate my business. The beds and bedding are the best...More

Thank Diane M
Response from Sheraton-WTC, Manager at Sheraton Sao Paulo WTC HotelResponded 20 October 2014

Dear Diane, Thank you so much for your review!!! It is a pleasure to have you here as our long stay guest and that you had felt comfortable! We are very honored to know that you enjoyed your time with us and have appreciated the...More

Reviewed 14 October 2014

Large comfortable rooms with every amenity you could want. Location in the WTC and across from the Canadian Consulate office was terrific. Lot's of shopping and restaurants conveniently located to the complex. The staff knew my preferences for coffee and breakfast quickly and were quick...More

1  Thank UWaterlooTraveller
Response from Sheraton-WTC, Manager at Sheraton Sao Paulo WTC HotelResponded 20 October 2014

Dear Guest, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the room, the breakfast and the staff contributed to enjoy your stay....More

Reviewed 12 October 2014 via mobile

WiFi does not work or is terribly slow. Cannot use Skype for example. Breakfast was horrible. Any half-decent hotel in Sao Paulo offers a far superior breakfast. Staff os great though. Rooms are good. Location is great. But there are way better options in this...More

Thank Andre B
Response from Sheraton-WTC, Manager at Sheraton Sao Paulo WTC HotelResponded 15 October 2014

Dear Guest, We appreciate you taking the time to share your comments about your stay with us. Please accept our sincere apologies for not meet your expectations and inconveniences faced. Let us assure that we will change breakfast from next month, to better satisfy our...More

Reviewed 9 October 2014

I stayed for 4 nights during a business trip to attend an event at the WTC. My choice was based on location as this hotel is actually part of the WTC complex. As my title says, it was pretty much as expected from a Sheraton...the...More

Thank Graeme P
Response from Sheraton-WTC, Manager at Sheraton Sao Paulo WTC HotelResponded 13 October 2014

Dear Guest, Thank you for your evaluation and comments about your last stay with us. We were very pleased to know that the location, the structure and the services contributed to enjoy your stay. In respect to the breakfast, we would like to apologize for...More

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Traveller (446)
Room & Suite (752)
Pool & Beach (57)
Dining (15)
Hotel & Grounds (301)
Bathroom (40)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$64 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Sao Paulo
#16 Romantic Hotel in Sao Paulo
#18 Spa Hotel in Sao Paulo
#26 Luxury Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$64 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Sao Paulo
#16 Romantic Hotel in Sao Paulo
#18 Spa Hotel in Sao Paulo
#26 Luxury Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Questions & Answers
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jcmin88
26 August 2017|
AnswerShow all 4 answers
Response from csharplink | Reviewed this property |
Yes
1
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Christine P
6 August 2016|
AnswerShow all 2 answers
Response from Barrianne B | Reviewed this property |
This hotel is not near the center, but the metro is close and takes you to the center quickly.
0
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