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Great staff who handle international visitors well. Like another reviewer, they messed up our reservation and initially gave us a room with two twin beds. Unlike the other reviewer, we insisted on changing as the reservation was for a king, and they moved us. Each...More
Response from Sheraton-WTC, Gerente at Sheraton Sao Paulo WTC HotelResponded 10 July 2014
I am so glad to know that you received an upgrade and got to stay in our most beloved room category! The Design Rooms on our Executive levels are one of a kind and designed to make your time with us as comfortable...More
The hotel is not centrally located, but has an underground furniture mall. The food is not good but the staff is very nice. The rooms are small and not very clean. My bathroom had mildew and there was hair in the tub. The shower was...More
Response from Sheraton-WTC, Gerente at Sheraton Sao Paulo WTC HotelResponded 7 July 2014
Thank you so very much for posting your experience! You know that the only way a Hotel, or any business for that matter, can only improve based on the comments of our most valuable asset: you.
Based on the information you provided, I...More
When I go to Sao Paulo I have meetings all over the city and everything is relatively convenient from this hotel. Everyone at the hotel is very nice, and it is attached to a large mall. They even have the option of leaving a suitcase...More
Response from Sheraton-WTC, Gerente de relações com clientes at Sheraton Sao Paulo WTC HotelResponded 12 June 2014
Dear Laura (what a beautiful name, by the way)!
Thank you so much for the great review of our Hotel!
Your comprehension as we improve our facility is deeply appreciated and I apologize for the hassle regarding the A/C in your room!
Know that you...More
I've stayed at both the Hyatt and Hilton properties that are within a couple of blocks and either one is preferable to the Sheraton WTC. I had a lounge access room (there are two, floors 4 and 15). Both lounges were very stingy with Diet...More
Response from Sheraton-WTC, Manager at Sheraton Sao Paulo WTC HotelResponded 29 May 2014
Your comments are always deeply appreciated and we are very thankful for the opportunity to improve our lounges.
Rest assured that I will forward to the responsible department as it is never our intention to come out as anything but devoted to serve...More
The staff is very nice and speak English very well. They are receptive to all requests. You can do money exchange, phone calls, restaurants reservations, etc. The lounge on 4th floor constantly has food, fresh fruit and beverage (wine, spirits), the breakfast is good (15th...More
Response from Sheraton-WTC, Manager at Sheraton Sao Paulo WTC HotelResponded 16 May 2014
First of all we would like to thank you for share your comments regarding our last stay.
We also take this opportunity to let you know that it is part of our plans the renovation of all Classic Level apartments in a near...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
US$95 - US$266 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Family Hotel in Sao Paulo
#16 Romantic Hotel in Sao Paulo
#18 Spa Hotel in Sao Paulo
#26 Luxury Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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