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Hotel Novotel Sao Paulo Jaragua Convention

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#35 of 322 Hotels in Sao Paulo
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1,782 Reviews from our TripAdvisor Community

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Showing 194: English reviews
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The room is ok but the services was just a nightmare. my reservation had been booked and payed by a local museum. I arrived at 7am after a long international flight and needed to wait for over 1hour as they could not find the reservation. The following day I was asked to pay for my stay. I showed them the... More 

Thank Pedro S
Fort Washington, Maryland
1 review
Reviewed 4 weeks ago

The location is excellent and the staff are wonderful, but your wireless system needs to be properly upgraded or place 2-3 wireless router extenders on each floor for maintaining proper connections. When traveling, I have to stay connected to my clinics/nursing homes in the event of emergencies and they have to reach. Also, your online system needs to be fixed.... More 

Review collected in partnership with Accorhotels.com

Thank Hilbert H
Santiago, Chile
Level Contributor
4 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

Excellent hotel for business or tourism. Located in centric location with easy access to any place of Sao Paulo. Good cuisine (mix of local and International food). Sadly no pool, but good equipes gym

Thank Marianela O
são carlos
2 reviews
Reviewed 19 October 2016

Situated in a privileged localization, in the very center of São Paulo city. The staff is very helpful and attentive. Parking is easy and safe. I strongly recommend this hotel. The breakfast is delicious.

Review collected in partnership with Accorhotels.com

Thank Roberto Nicolau O
Huntington Beach, California
Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 18 October 2016 via mobile

The rooms are very old and desperately need updating. First room I got had a shower door so jammed even the facility maintenance guy couldn't get it opened. Safe also was dying, even after new batteries were out in, it was still moving slowly. Aster complaint to manager, I was moved to a different room. In this room, blow dryer... More 

Thank dry_surfing
Taipei, Taiwan
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 17 October 2016

Novotel is an extremely old hotel, however, with its age, it is quite well kept. Some of the complaints I'd have is the thinness of the wall. The walls were literally paper thin that you could hear your neighbors chit chat. Additionally, the elevator was tricky to use when trying to push to your floor. However, the hotel staff were... More 

Thank morganyyang
Brussels, Belgium
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 October 2016 via mobile

I did not expect much from this hotel as have never been a big fun of Novotel and the whole Accor hotel family. This time I was pleasantly surprised by the fresh and modern touch and feel of the place. It was just for one night Saturday to Sunday. I picked the place for convenient central location and the reasonable... More 

Thank Vlad_Travels
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 October 2016 via mobile

Well located, a little walk to the metro, close to restaurants, markets and drugstores. Nice room, little dated, good breakfast. The gym is complete here and nicely take cared. For small stays is a nice place.

Thank Guidr
Surabaya, Indonesia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 September 2016 via mobile

Stayed here for a couple of nights on the way to a conference in another city. The hotel is located on the old and new city sections. Got a supermarket and several cafes nearby. Not far from subway exits too. Homeless people can be seen but mostly they are sleeping on the pavement. The hotel staffs were helpful and willing... More 

Thank kiki942000
Perth Western Australia
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 August 2016 via mobile

I stayed in São Paulo for a couple of nights on my way to a conference. I choose the hotel based on its proximity to the city center and its tourist attractions. Lots of things within walking distance. The hotel itself was very comfortable but I found it also very noisy as a result of street noise. The room was... More 

Thank kcsun71
Ewerton C, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear kcsun71: Thank you for your great review about your experience in our hotel! We hope to welcome you again in your next trip to São Paulo: there are always new things to explore in our city. :) See you soon! More 

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Staying in Consolacao

Neighbourhood Profile
Consolação lies between the old historical centre of the city and busy Paulista Avenue. It’s surrounded by the fancy Higienópolis neighbourhood, which makes it a very diverse place. The nightlife along Augusta Street offers visitors a variety of options to dine, dance and be entertained. Roosevelt Square, Consolação's main meeting point, is surrounded by fringe theaters and has become a popular skateboarding area. Right across the street from the square is the elevated highway known as “Minhocão.” Though it is busy with car traffic all week, it shuts down every weekend and becomes a leisure spot right in the middle of the city.
Explore this neighbourhood


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star Novotel Sao Paulo Jaragua is ideal for a business trip to Sao Paulo. It is located in the city centre, which is both the business centre and the historic, financial and cultural heart of the city. Surrounded by gourmet restaurants, the hotel features 415 rooms (332 non smoking rooms and 106 suites), 25 meeting rooms for seminars and conferences, 24 hour guest services, 2 restaurants, a bar, parking, a gym and the Jaragua Theatre, host of a number of popular shows performed in the city. ... more   less 

Additional Information about Hotel Novotel Sao Paulo Jaragua Convention

Address: Rua Martins Fontes 71, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
Region: Brazil > State of Sao Paulo > Sao Paulo > Consolacao
Price Range: $80 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Sao Paulo Jaragua Convention 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Hotel Novotel Sao Paulo Jaragua Sao Paulo
Novotel Sao Paulo
Sao Paulo Novotel
Hotel Novotel Sao Paulo Jaragua Convention Brazil
Hotel Style:
#12 Family Hotel in Sao Paulo
#14 Green Hotel in Sao Paulo
#15 Romantic Hotel in Sao Paulo
#22 Luxury Hotel in Sao Paulo
#22 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Sao Paulo Jaragua Convention staff and other travellers.
25 questions
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Questions? Get answers from Hotel Novotel Sao Paulo Jaragua Convention staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms facing the main street”
 of 5 bubbles DFM66, 6 Aug 2016 | Read review
“Higher floor for view.”
 of 5 bubbles TCDenver, 7 Jul 2016 | Read review
“Prefer rooms on higher floors to avoid road - traffic noise”
 of 5 bubbles Yogaprasad, 6 Jun 2016 | Read review
“Upper floor in back of hotel away from the street is recommended.”
 of 5 bubbles FitDude, 30 May 2016 | Read review
“it's fairly ok - but if you have other options rather go for those!”
 of 5 bubbles JUW65, 19 May 2016 | Read review
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