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Mercure Sao Paulo Jardins Hotel

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#51 of 322 Hotels in Sao Paulo
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Mercure Sao Paulo Jardins Hotel
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1,394 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Mexico City, Mexico
Reviewed 17 May 2016 via mobile

The check in is efficient and the staff very friendly and attentive to the needs of their customers. The rooms are great: cleanliness is first class and the rooms are well equipped. WiFi is free and first class. The breakfast buffet is extensive in content and very value. I have used this hotel for almost 3 years and recommend it...

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Helpful?
Thank John J
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Guest, Thanks for the great review of our hotel! We're glad you enjoyed your stay and hope to see you again soon. Best Regards,

Hawthorn Woods, Illinois
Reviewed 20 April 2016

Good safe and quiet location . Hotel is close to shopping and parks. Very good breakfast. Will stay at this location again. Good value. Only downside is a long drive from airport. Staff was courteous and well informed.

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Helpful?
Thank Kenw000
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Muntelier, Switzerland
Reviewed 19 April 2016

Good location 3 blocks from Av. Paulista, a lot of restarurants, shops in the surrounding, also Metro sttaion close, safe area. Good breakfast buffet, nice staff, comfortable rooms with a lot of space.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ernst4000
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cape Town Central, South Africa
Reviewed 15 April 2016

Great location. We had only one night and it was walking distance to shops and restaurants. The front desk were also helpful with making dinner reservations for us. The rooms were spacious and clean. Check in was fast and friendly.

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Helpful?
Thank AdamK100
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Florianopolis, SC
Reviewed 12 April 2016

When I got there (it was 2am, after driving 5 hours) It took forever to the front desk to do my registration, after that i went upstairs to check the bedroom to find out that it wasnt clean, like a used room. I went back to the front desk, where they took forever again to change rooms. When I was...

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Helpful?
Thank gacp85
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Rio de Janeiro, Brazil
Reviewed 11 April 2016

My reservations was not honored under the excuse that the "rooms had technical problems", BOTH! OVERBOOKING? Nobody apologize for that and we were transferred to another Mercure, absolutely inconvenient for us in terms of location, environment, etc. Despite the fact that my reservation was made in advance (and also we had been charged at the moment of the reservation) no...

Review collected in partnership with Accorhotels.com
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2Thank Joseca22monteiro
Reviewed 1 April 2016

I spent almost two week. Nothing fancy but clean, efficient and well located. Staff ere very helpfull specially Vanesa at the front desk.. Room was spacious, clean and well equipped. Good location in a nice neighbourhood, Plenty of restaurants and supermarkets and walking distance from Rue Oscar Freire. The only but is some of the food at the restaurant and...

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Helpful?
Thank Lourdes L
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Mrs. Lourdes, We appreciate your feedback following your stay at the Mercure Sao Paulo Jardins Hotel. It was pleased to receive their congratulations . We won't fail to share your comments with the entire team . Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. We regret your dissatisfaction with...

Dublin, Ireland
Reviewed 8 March 2016 via mobile

Just spent 3 nights here. Nothing fancy but clean, efficient and well located. Staff were very helpful and professional. Room was spacious, clean and well equipped. Didnt use pool but it was tiny. Good choice for breakfast and replenished well - very good value too. Good location in a nice neighbourhood, taxi tank right outside. Plenty of restaurants and supermarkets...

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Helpful?
Thank lOVEMYLUXURY
Carmen R, Manager at Mercure Sao Paulo Jardins Hotel, responded to this review

We appreciate your feedback following your stay at the Mercure Sao Paulo Jardins Hotel. It was pleased to receive their congratulations . Not fail to share your comments with the entire team . Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. Best Regards

Edinburgh, United Kingdom
Reviewed 24 February 2016 via mobile

Stayed just one night, but it was much better than I expected (from the images on the website at least). Nice room with wooden floors and cabinets. Bathroom was well presented with walk-in shower and nozzle mounted on the ceiling (no bath). Nice LCD TV with Bloomberg and CNN, but no BBC, but there were a few movie channels with...

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Thank CrazyUKMan
Carmen R, Manager at Mercure Sao Paulo Jardins Hotel, responded to this review

We appreciate your feedback following your stay at the Mercure Sao Paulo Jardins Hotel. It was pleased to receive their congratulations . Not fail to share your comments with the entire team . Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. Please accept our best wishes

Reviewed 22 February 2016

Well located, clean and comfortable. Ticked the right boxes for me - good room/bathroom without adding the extras I don't care for. If you're looking for a well located place to shower and sleep well this is definitively a strong contender.

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Helpful?
Thank Gerhard S
Carmen R, Manager at Mercure Sao Paulo Jardins Hotel, responded to this review

We appreciate your comments about your stay at the Mercure Sao Paulo Jardins Hotel. It was pleased to receive your comments. Not fail to share your comments with the entire team . Your satisfaction is the best reward for our employees who work daily to provide you with memorable service. Please accept our best wishes

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Food & drink at the hotel
Augusta Cafe
Augusta Cafe
Cuisines: International, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Mercure Sao Paulo Jardins hotel is located in the centre of the main commercial and tourist center of Sao Paulo, close to the major financial center of the town. This 20 storey-hotel is an excellent choice for both leisure and business trips. ... more   less 

Additional Information about Mercure Sao Paulo Jardins Hotel

Address: Alameda Itu 1151 | Jardins, Sao Paulo, State of Sao Paulo 01421-005, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: $103 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Sao Paulo Jardins Hotel 3.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Mercure Sao Paulo Jardins Hotel Sao Paulo
Mercure Sao Paulo Jardins Hotel Brazil
Hotel Style:
#20 Family Hotel in Sao Paulo
#23 Green Hotel in Sao Paulo
#27 Romantic Hotel in Sao Paulo
#50 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sao Paulo Jardins Hotel staff and other travellers.
4 questions
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Questions? Get answers from Mercure Sao Paulo Jardins Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always high floor and not adjacent to elevator shaft.”
 of 5 bubbles 949Global, 29 Aug 2016 | Read review
“the rooms are numbered differently than the floors”
 of 5 bubbles RamP542, 23 Sep 2015 | Read review
“High Floor, better View since no other tall building next to it, you will get a good view”
 of 5 bubbles tangkc13, 30 Aug 2015 | Read review
“Always higher floor”
 of 5 bubbles DaigorRed, 26 Apr 2015 | Read review
“I would recommend upper floors to eliminate the street noise.”
 of 5 bubbles Finn1955, 6 Apr 2015 | Read review
5 of 5