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Melia Paulista

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#28 of 322 Hotels in Sao Paulo
Certificate of Excellence
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1,495 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Sydney, Australia
Reviewed 2 days ago NEW

I have stayed at the Melia several times. It is conveniently located and the rooms are clean and comfortable but the service is so slow! The breakfasts are ok, the gym facilities are satisfactory but the wifi was constantly dropping out which made it difficult to get work done.

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Helpful?
Thank sgulliverstravels
Bethesda, Maryland
Reviewed 2 weeks ago

I like this hotel and the friendly staff. This a modern, clean and attractive hotel on the Avenida Paulista. We stayed in a suite. We used the fitness center, which is modest, but serviceable. Nice breakfast spread. On New Year's we came back from a friend's party to discover a DJ set up in the bar with a small crowd...

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Helpful?
Thank AlwaysNew
Paulista_Melia, Gerente at Melia Paulista, responded to this review

Dear Mrs Mr, Thank you on behalf of the entire team at the Meliá Paulista your comments, which motivate us to always keep looking for improvements. Come live a new experience in hosting us. It will be a great pleasure to welcome you again in the Meliá Paulista. Best Regards, Natalie Diorio

Hong Kong, China
Reviewed 4 weeks ago

The hotel is in a good location and the price is not too bad, but that's all the positives I have for this hotel. The Front desk is fully dysfunctional, no one picks up the phone and it takes forever to check in and out. I actually had to call them from my mobile to get anyone to pick up...

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Helpful?
Thank Eduardo b
Paulista_Melia, Gerente at Melia Paulista, responded to this review

Dear Mr Eduardo b Thank you on behalf of the entire team at the Meliá Paulista your comments, which motivate us to always keep looking for improvements. Once again, thank you for choosing Melia Paulista Hotel for your stay in São Paulo. It is obviously very sad when we do not reach the expectations of our guest once it is...

Maringa, PR
Reviewed 12 December 2016

Pluses: excellent location and the friendliest, warmest staff. Very good noise reduction insulation, which is a must in the area. Average: cleanliness. Minuses: room not that big and very dark; funny smell probably coming from old air conditioner; corridors with old carpet and old, stained painting; a very small closet; breakfast edible but much below 5-star-standards. Had trouble connecting the...

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Helpful?
Thank MaryZ316
Paulista_Melia, Gerente at Melia Paulista, responded to this review

Dear Mrs Mary Thank you on behalf of the entire team at the Meliá Paulista your comments, which motivate us to always keep looking for improvements. Once again, thank you for choosing Melia Paulista Hotel for your stay in São Paulo. It is obviously very sad when we do not reach the expectations of our guest once it is our...

Lusaka, Zambia
Reviewed 7 December 2016

The hotel is somewhere between Good and very good. The room was decent and clean. The gym is small and has very little equipment, it is more suited for domestic use. I had an issue with the checking in arrangements. The system insisted on booking me in for one night although I was staying for two. This meant I had...

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Helpful?
Thank bmilambo
Paulista_Melia, Gerente at Melia Paulista, responded to this review

Dear Mrs Mr, Thank you on behalf of the entire team at the Meliá Paulista your comments, which motivate us to always keep looking for improvements. Come live a new experience in hosting us. It will be a great pleasure to welcome you again in the Meliá Paulista. Best Regards, Natalie Diorio

South Africa
Reviewed 29 November 2016

I am Spanish and gave the chance this time to the Spanish chaine: Melia. The result terrible. i travel a lot for work but this is the worst 5 stars hotel I have been EVER. worldwide..so please stop selling this hotel as a 5 stars it is a 3 stars hotel. Rooms are terrible, small, not cosy at all, old,...

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1Thank cmav2016
Paulista_Melia, Gerente at Melia Paulista, responded to this review

Mrs Mr Thank you on behalf of the entire team at the Meliá Paulista your comments, which motivate us to always keep looking for improvements. Once again, thank you for choosing Melia Paulista Hotel for your stay in São Paulo. It is obviously very sad when we do not reach the expectations of our guest once it is our goal,...

Paris, Ile-de-France, France
Reviewed 29 November 2016 via mobile

Stayed a night at Melia on a stop over trip to Santiago. Plus: centrally located and secure; Minus: room was smaller than expected and pretty basic. Shower pressure not very strong. Breakfast not unforgettable. Personnel was nice and welcoming. I would look for other options next time.

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Thank paris_traveller2013
Paulista_Melia, Gerente at Melia Paulista, responded to this review

Dear Mrs Mr, Thank you on behalf of the entire team at the Meliá Paulista your comments, which motivate us to always keep looking for improvements. Come live a new experience in hosting us. It will be a great pleasure to welcome you again in the Meliá Paulista. Best Regards, Natalie Diorio

Detroit, Michigan
Reviewed 28 November 2016

Great staff. The line to check in was short, and the staff was very friendly. Requests and questions were handled professionally. Internet was strong and steady. The only difficulty was that I was in a party of three and we were on different floors, but the way access works, you can only go to your own floor, so meeting up...

Review collected in partnership with Meliá Hotels International
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Thank corneliusdelroh
Paulista_Melia, Gerente at Melia Paulista, responded to this review

Dear Mr Corneliusdelroh, Thank you on behalf of the entire team at the Meliá Paulista your comments, which motivate us to always keep looking for improvements. Come live a new experience in hosting us. It will be a great pleasure to welcome you again in the Meliá Paulista. Best Regards, Natalie Diorio

Reviewed 19 November 2016 via mobile

Location is excellent at the heart of paulista Rooms are clean and spacious except the bathroom, however they also have to change the sofas which are worn out. Staff are friendly , however sometimes their reception staff don't offer solutions

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Thank Abdelrahman A
Paulista_Melia, Gerente at Melia Paulista, responded to this review

Mr Abdelrahman A Thank you on behalf of the entire team at the Meliá Paulista your comments, which motivate us to always keep looking for improvements. Once again, thank you for choosing Melia Paulista Hotel for your stay in São Paulo. It is obviously very sad when we do not reach the expectations of our guest once it is our...

castel san giovanni, Italy
Reviewed 26 October 2016

Reception assistance was kind but not super efficient. Room clean but not so spacious; amenities of average level. Good and abundant breakfast. Restaurant (sunday night) with limited menu. Price per night is OK

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Thank Luigi B
Paulista_Melia, Gerente at Melia Paulista, responded to this review

Dear Mr Luigi, Thank you on behalf of the entire team at the Meliá Paulista your comments, which motivate us to always keep looking for improvements. Come live a new experience in hosting us. It will be a great pleasure to welcome you again in the Meliá Paulista. Best Regards, Natalie Diorio

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to Melia Paulista Business and leisure travellers in Sao Paulo are bound to find themselves on the Avenida Paulista, one of the most famous streets in Brazil. And it is here, at this important address, where you can find the Melia Paulista Hotel. As well as being located in Brazil's main business district, it is also close to all kinds of shops and leisure facilities. Enjoy the hustle and bustle of Sao Paulo and also a comfortable and welcoming place in which to relax. The Melia Paulista is this and so much more, allowing you to leave the frenzy behind and appreciate the peace and quiet of the rooms. ... more   less 

Additional Information about Melia Paulista

Address: Avenida Paulista 2181, Sao Paulo, State of Sao Paulo 01311-300, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: $104 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Melia Paulista 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Caesar Business Sao Paulo Paulista Hotel Sao Paulo
Melia Paulista Sao Paulo, Brazil
Hotel Style:
#13 Green Hotel in Sao Paulo
#34 Family Hotel in Sao Paulo
#38 Romantic Hotel in Sao Paulo
#56 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Melia Paulista staff and other travellers.
9 questions
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Questions? Get answers from Melia Paulista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are Melia members ... they were generous with upgrades.”
 of 5 bubbles AlwaysNew, 3 Jan 2017 | Read review
“Fix the noise”
 of 5 bubbles petertL2182VU, 5 Oct 2016 | Read review
“Ask for Paulista Av view”
 of 5 bubbles IE2000, 21 Aug 2016 | Read review
“Choose a High Floor to avoid traffic noise”
 of 5 bubbles littlebenny1, 7 Aug 2016 | Read review
“This hotel should undertake a thorough revamping of its rooms, also adding some choices (for example, business executive room)”
 of 5 bubbles prof941, 20 Jul 2016 | Read review
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