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The Sanctuary Villa

Certificate of Excellence
16/05/2017 17/05/2017
1 room 2 adults 0 children
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305 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Nijmegen, The Netherlands
Reviewed 31 July 2016 via mobile

The staff was absolutely amazing. Very friendly and always trying to help. They really think of everything. Our room was quite big, and had all amenities we expected for the price we paid. At some points some maintenance is required, but there were no real problems. It would be nice to have a mosquito net in the room. Now we...

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Helpful?
1Thank YR V
Management response:

Dear YR V, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We have taken note all your comments about our mosquito net with spray in the room and other things that require our improvement, we will not hesitate to make...

Beijing, China
Reviewed 27 July 2016

We wanted to splurge a little and we booked a villa here for 4 nights. The room was beautiful, but the AC didnt work well, and cooling down the big room was a challenge. the mosquito net was shredded, we had to plug it with our plastic bags (yes, lots of mosquitos). In the bathroom there were stains on the...

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Helpful?
1Thank Andreea B
Management response:

Dear Andreea, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We have taken note all your comments and we will not hesitate to make them better all according to your stated. We are looking forward to serve you again in...

Reviewed 14 July 2016 via mobile

Very friendly and accommodating staff, always went out of the way to help us. We were even invited to watch a ceremony at a Buddhist Temple of one of the staff members Sothep. It was as amazing experience . We were also given a free ride to Siem Reap in a Lexus at the end of our stay. The villa...

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Helpful?
1Thank Adam M
Management response:

Dear Adam, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We are looking forward to serve you again in the near future and to ensure your next stay would be better than you were with us before. Best Regards, Ratha...

Jakarta, Indonesia
Reviewed 9 July 2016 via mobile

The room: it's ok, nothing exceptional. Bed sheet not clean on the first night, we asked to have it changed. We did not use the bathtube, impossible to open the litter and rince it. There is automatic super yellow light in the shower and toilet room, which is upsetting especially when you woke up in the middle of the night!!...

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2Thank camcamimille
Management response:

Dear Camimille, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We have taken note all your comments about our overall service that you had been raised and we do understand that different guest has different expectation. We are looking forward...

Bath, United Kingdom
Reviewed 19 June 2016

Lovely to have you own little hut. Really comfortable bed and very clean. Breakfast is OK, not excellent. Lovely pool, staff were lovely, good location, 1 km from city centre and given free bikes to use. Much better not to stay right in the centre of the city. More of a retreat than a hotel.

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Helpful?
2Thank FKBradshaw
Management response:

Dear Fenella, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We are looking forward to serve you again in the near future and to ensure your next stay would be better than you were with us before. Best Regards, Ratha...

Lyndoch, Australia
Reviewed 27 April 2016

Be aware that there are TWO listings for this property on Trip Advisor - this one under hotels and a second under BnB's/Inns Our room - No 105 right at the end of the pool - was great - clean - well equipped - hard Asian bed - good wi-fi This property has been a gem but appears to have...

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Helpful?
Thank KimBarossaAustralia
Lyndoch, Australia
Reviewed 27 April 2016

Be aware that there are TWO listings for this property on Trip Advisor - this one under hotels and a second under BnB's/Inns Our room - No 105 right at the end of the pool - was great - clean - well equipped - hard Asian bed - good wi-fi This property has been a gem but appears to have...

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Helpful?
1Thank KimBarossaAustralia
Penang, Malaysia
Reviewed 24 April 2016

Apart from the good service, everything else doesn't live up to the price. The location is away from the city. The breakfast selection is really poor, and the bread was old and hard. The bathroom was dirty, to the point where we went to out to buy slippers so we can shower there - and no we are not clean...

Review collected in partnership with this hotel
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Thank WhatAboutThisAU
Melbourne, Australia
Reviewed 20 April 2016

Though extremely hard to find this hotel is worth it. The rooms are surrounded by beautiful gardens, there is a pool, restaurant and a spacious lounge area. Our room was large with two full size beds. The bathroom opened out to a small courtyard. There was a large bath with a window facing the courtyard and a rainfall shower which...

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1Thank Pamela014_09
Siem Reap, Cambodia
Reviewed 9 April 2016

The hotel was a bit shabby and in need of a spruce up. The pool was cloudy and not overly inviting. The room we had was ok if again a bit tired. Breakfast was basic although I did get a great omelette on the second morning, The staff were friendly enough and helpful but lacked the enthusiasm we had experienced...

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Helpful?
2Thank James T

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16/05/2017 17/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The Sanctuary Villa, Battambang Town, Cambodia Nested in a lushly green, peaceful, and strategically located within the charming town area of Battambang, The Sanctuary is truly a great base for travelers who wish to explore this local town and its surrounding attractions. The Sanctuary only offers ten unique and individual tropical villas for single, double, triple or family occupies to ensure utmost comfort and privacy of our guests. ... more   less 

Additional Information about The Sanctuary Villa

Address: 519, Chrey Kong Village, Slaket commune (250m from Battambang Boat Pier) | Sla ket District, Battambang 02000, Cambodia
Region: Cambodia > Battambang Province > Battambang
Price Range: $63 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sanctuary Villa 4*
Number of rooms: 12
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Also Known As:
The Sanctuary Villa Hotel Battambang
Hotel Style:
#4 Spa Hotel in Battambang
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Questions & Answers

Here's what travellers have asked, with answers from The Sanctuary Villa staff and other travellers.
3 questions
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Seattle, Washington
over a year ago

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Questions? Get answers from The Sanctuary Villa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not directly facing the pool”
9PeterS, 4 Mar 2017 | Read review
“Insist it has HOT water and”
dizzypam, 25 Feb 2017 | Read review
“The whole place is beautiful”
G8520TEwilliaml, 29 Dec 2016 | Read review
“Room 105 overlooking the pool”
KimBarossaAustralia, 27 Apr 2016 | Read review
“Room 105 overlooking the pool”
KimBarossaAustralia, 27 Apr 2016 | Read review
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