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Alto Atacama Desert Lodge & Spa

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671 Reviews from our TripAdvisor Community

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There are newer reviews for Alto Atacama Desert Lodge & Spa
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Showing 315: English reviews
Melbourne, Australia
Reviewed 15 October 2016 via mobile

This lodge is a genuine eco-lodge unlike many others whose claims are not born out in fact. It was by far the best of the 14 facilities we stayed at this time in South America. The location is stunning. The buildings are all in total sympathy with the surroundings. All of the materials & natural earth colours used, blend in...

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Helpful?
1Thank dstargazer
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, We are truly impressed and feel very honored by your wonderful and detailed comments. We also appreciated the fact you have indeed undertsand our concept of luxury. This review will be forwarded to all of our staff members to congratulate each area as they decerve to be applauded . All the best, and please feel free to write...

Seattle
Reviewed 12 October 2016

This luxury lodge was designed to blend into the red sandstone cliffs and feel like an oasis in the desert. Spacious rooms open onto large covered patios facing the low cliffs. The lodge has 6 small pools scattered around the grounds, and a Jacuzzi spa. Food in the restaurant was excellent but service was sometimes slow. The guides on the...

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Thank AdventureTraveler63
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, First of all, I would like to thank you for you outstanding comments about our Luxury Lodge. On behalf of Alto Atacama team, I would like to take this opportunity to express our deep appreciation and gratitude to you for recognition of a hard work.Your review is definitely refreshing and strive to further improvement of our service delivery....

Melbourne, Australia
Reviewed 6 October 2016 via mobile

We enjoyed 3 nights at this fabulous hotel which was a sight to behold. The architecture blended so well with the surrounding landscape and we were impressed by the spaciousness of its grounds. The room was large and very comfortable. From the time we arrived to when we checked out, the service by the staff was truly exceptional. Each member...

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1Thank Sue C
Santiago, Chile
Reviewed 26 September 2016

Though the infrastrucure and surroundings are excellent as well, it's really the service thatv stands out. Every single member of the staff was kind and attentive, giving us personalized service that really stood out. There were 12 of us, including 6 kids, and each of us came back feeling pampered and relaxed. At lunch and dinner Monica, our assigned waitress,...

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Helpful?
Thank Chilean2011
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, We are amazed by your review!! thank you so much for taking the time to write about our service. Our staff members take their roles in tourism industry very seriously and try, every day, to provide customer service quality, to exceed guest's expectations, or at leat to accomplish them. Our committment to keep investing in our property will...

Reviewed 18 September 2016

Excellent hotel, excellent staff, very good food,excellent excursions !! I think I will come back there. The rooms very comfortable and very clean. Staff very helpful and very professional. That's a pity I spent there such short time :*(

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Thank Renata O
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Renata, Thanks you so much for your wonderfull words...Please come back soon, you definitely need to spend more days with us and experience the desert as it is. All The best, Alto Atacama Team

Costa Mesa, California
Reviewed 12 September 2016

Fabulous hotel! The variety of excursions offers something for everyone. The hotel staff and food were fantastic! Can't wait to go back! We had 3 nights/4 days here but would recommend 4 nights/5 day.

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1Thank carissa2101
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Carissa, We cannot thank you enough for your visit! Veronica gave you quite a botanic tour. We hope you 've enjoyed it. Please let us know anything you might need. All the Best, Alto Atacama Team

Mount Barker, Australia
Reviewed 10 September 2016 via mobile

There are not enough good thing I can say about this place. We had an amazing 4 day stay. I recommend you book a Catarpe Suite. We had an outdoor shower and front verandah, so relaxing. The food and drinks were great and varied although I'd say it was almost too much aha! All the staff and excursions were fantastic....

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Thank laurence_baillie
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Laurence, We appreciate your kind words and recommendations for those travellers seeking for experiences like this. I believed you had a wonderful stay in a Tilo Suite, those are the only ones with open shower, but Catarpe room are also great and spacious. Please let us know if you're planning to come back, we can set a nice different...

West Palm Beach, Florida
Reviewed 8 September 2016

Alto Atacama became was one of the best places I have ever stayed. Nothing was trouble for the very helpful and knowledgeable staff. Food was well presented and inventive. The trips were so well arranged and lunch at high altitude will remain a unique experience. The hot air ballon ride was a high light on this journey. I would love...

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Thank ORNELAS10
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review
Google Translation

Prezado Ornelas, Muito obrigada! Sabemos que gostou muito. Sinta-se livre para escrever . Vamos estar consciente do que você e...

Swindon
Reviewed 27 August 2016

We ended up staying here after our original hotel, Explora was closed due to a fire. Very fortunately we were rebooked to the Alto Atacama & there is no doubt we were very lucky. The Desert of Atacama is just amazing, the vistas, sunsets, the night sky & of course this wonderful hotel. The accommodation is perfect, the staff helpful...

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1Thank Richard B
Broadstairs, United Kingdom
Reviewed 24 August 2016

Our travels through El Chalten had left us soured but this then became was one of the best places I have ever stayed. Nothing was too much trouble for the very helpful and knowledgeable staff. Food was well presented and inventive, along with a lunchtime BBQ with live music. The trips were so well arranged and lunch at high altitude...

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Helpful?
Thank Keith B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Alto Atacama is located in the fertile Catarpe valley, just 3 kilometers away from the San Pedro plaza. Our total area is 3.5 hectares, with a park area of 2 hectares. The Hotel has 42 spacious rooms and state of the art facilities including an award-winning spa, business center, hot tub, wooden decks with 6 swimming pools and we offer more than 25 excursions to get a closer look at the Atacama. ... more   less 

Additional Information about Alto Atacama Desert Lodge & Spa

Address: Camino Pukara s/n | Ayllu de Quitor, San Pedro de Atacama, Chile
Region: Chile > Antofagasta Region > San Pedro de Atacama
Price Range: $1,515 - $2,030 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alto Atacama Desert Lodge & Spa 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Alto Atacama Hotel
Alto Atacama Desert Lodge & Spa San Pedro De Atacama, Chile
Hotel Style:
#1 Family Hotel in San Pedro de Atacama
#1 Business Hotel in San Pedro de Atacama
#3 Romantic Hotel in San Pedro de Atacama
#3 Luxury Hotel in San Pedro de Atacama
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Questions & Answers

Here's what travellers have asked, with answers from Alto Atacama Desert Lodge & Spa staff and other travellers.
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Questions? Get answers from Alto Atacama Desert Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are nice.”
 of 5 bubbles DanielO2, 24 Nov 2016 | Read review
“Tilo rooms have an indoor and outdoor shower and television. Catarpe rooms do not have a television or an outdoor shower.”
 of 5 bubbles traceyk712, 31 Oct 2016 | Read review
“All rooms are the same and have good location.”
 of 5 bubbles renatao375, 18 Sep 2016 | Read review
“Relaxing place”
 of 5 bubbles EricP987, 20 Jun 2016 | Read review
“Try biking!”
 of 5 bubbles p2pnny, 13 May 2016 | Read review
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