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WoodSpring Suites Birmingham Southwest

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WoodSpring Suites Birmingham Southwest
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32 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Reviewed 4 weeks ago via mobile

A awesome stay the staff was great parking was great and a super great price write off of the highway and very clean rooms very close to plenty of food restaurant Wal-Mart write by the hotel so it is a place I would definitely come back to

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Helpful?
Thank Rick W
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

One of the easiest ways to see how you are doing is reviews from customers. Reviews like yours let us know we must be doing something right. Thank you for sharing your experience and thoughts with us. We appreciate it. We hope you’ll stay with us again in the future.

Nashville, Tennessee
Reviewed 4 weeks ago via mobile

I have never stayed at an extended stay hotel before and I must say I was impressed. I was greeted as soon as I walked in with a big beautiful smile and a "hello, welcome to Woodspring suites. She caught my attention I must say. The lady behind the counter gathered my information and checked me in. I asked her...

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Helpful?
Thank jayed79
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

We will let our staff know you were happy with their service. We always want to be as accommodating as we can to each and every one of our guests. We are glad we were able to do that for you and your family. Please consider staying at WoodSpring Suites in the future.

Reviewed 5 November 2016

Let me start by saying I am 54 years old and spend probably 15-20 nights per year in hotels. I have never had a worse experience. Extended stay arrangements are not new to me. I have stayed at Residence Inn, Springhill Suites, Embassy Suites, Homewood Suites, Extended Stay and numerous other individually owned hotels that offered kitchen arrangements on both...

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Helpful?
Thank 853rosef
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.

Cumming, Georgia
Reviewed 5 October 2016

My family of four went to this hotel because we needed a place to stay after a football game. Before I booked this hotel, I checked all the reviews on here. Saying it was clean and unexpected is what grabbed my attention. Being a mom and having two children, cleanliness was the most important thing I look for in a...

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Helpful?
Thank lhadams23
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.

Cantonment, Florida
Reviewed 24 July 2016

My stay on this property was with a group of workers from out of town. The rooms were nice, spacious and clean, kitchenette was perfect for long stays with a 4 burner stove top, full size sink and full size refrigerator and above stove microwave. Staff was very nice, helpful and easy to work with! Very reasonable rates for extended...

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Helpful?
Thank Chrissy B
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

Thank you so much for commenting on your recent stay at Value Place. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again.

Mobile, Alabama
Reviewed 31 May 2016

This hotel was actually better than I expected. I assumed it would not be very nice because of the low price, but i was wrong. The room was exceptionally clean, everything worked properly, the appliances were up-to-date, it smelled fresh, the bed linens were good quality, the structures are very well maintained, the area is safe. --- I only wish...

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Helpful?
Thank sharekel
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

Thank you for taking time to tell us about your experiences at our property. It’s unfortunate that your experience did not meet your expectations; and we extend our sincerest apologies. At Value Place, we strive to ensure each and every guest stay is satisfying. Please know that we are taking your feedback to heart. We would like to connect with...

Austin, Texas
Reviewed 13 January 2016

I just finished our project in the area and wanted to give a special thanks to the Manager and rest of the team at this location. I have been going here two years in a row now and what a difference. I have seen quite a few changes and this property is on point with everything,. Great Job! We will...

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Helpful?
1Thank john p
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

It's great to hear these things from one of our returning guests. Thank you for choosing Value Place during your trips to Birmingham and we hope to welcome you back again soon.

Seaside, Oregon
Reviewed 1 January 2016

While staying at Value Place on business I worked through the day and often came in contact with the women who worked the desk after it initially closed for the day. They were extrememly nice to me even when my calling was at inconvient times, I made the mistake of locking myself out of my room once and placing my...

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Helpful?
1Thank TravelingPants74
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

Thank you for commenting on your recent stay at Value Place. Guest feedback is always welcome and we use it to help gauge how we are doing delivering excellent customer service to our guests. I apologize you were not happy with your entire stay at Value Place. We do hope you will reconsider staying with us again in the future.

Dallas, Texas
Reviewed 30 November 2015 via mobile

I had an amazing experience on my business trip this week in part due to my great stay at the value place in bessemer, al. The staff was helpful and knowledgeable of the property and operations. If ever I have to return I will be staying here. Thanks, C. Blunt

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Helpful?
1Thank Cory B
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

Thank you for sharing such kind words about our staff. We will be sure to let them know their efforts did not go unnoticed. We look forward to welcoming you back if you're in the area again.

Boaz, Alabama
Reviewed 23 November 2015 via mobile

Came in to Bessemer area for a work and decided to make a reservation and at Value Place. Although I didn't know what to expect I must say I was very surprised. The fact that it had a kitchenette made my stay very helpful. The staff was very friendly. And the manager there was outstanding. To see her helping her...

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Helpful?
Thank humptybill
Heather L, Guest Relations Manager at WoodSpring Suites Birmingham Southwest, responded to this review

Thank you so much for commenting on your recent stay at Value Place. We are so glad you chose to stay with us. We are also glad you found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
WoodSpring Suites Birmingham Southwest (formerly Value Place Birmingham/Bessemer) is a smoke-free / 100% non-smoking hotel. WoodSpring Suites is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 

Additional Information about WoodSpring Suites Birmingham Southwest

Address: 5535 Academy Drive, I-20/59 & Academy Drive, Bessemer, AL 35022-8501
Region: United States > Alabama > Bessemer
Price Range: $48 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Birmingham Southwest 2.5*
Number of rooms: 119
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Birmingham Southwest staff and other travellers.
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6 months ago

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Questions? Get answers from WoodSpring Suites Birmingham Southwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book with a different chain!”
 of 5 bubbles 853rosef, 5 Nov 2016 | Read review
“Ask if you are paying for any optional items and get a breakdown of bill on paper.”
 of 5 bubbles sharekel, 31 May 2016 | Read review
“Prefer the 4th floor.”
 of 5 bubbles johnp532, 13 Jan 2016 | Read review
“ask for room on back side for more quiet stay”
 of 5 bubbles josephw587, 3 Jun 2015 | Read review
“I stayed in room 106. Clean, flat screen TV, Full bath, wood flooring, fast internet, quiet. This is a non smoking room.”
 of 5 bubbles 63krism, 26 May 2015 | Read review
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