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Best Western Plus Bessemer Hotel & Suites

386 reviews
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Traveller (25)
Room & Suite (28)
Dining (4)
Overview
  • Excellent67%
  • Very good22%
  • Average4%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(46 reviews)
“cracker barrel”(20 reviews)
“beautiful hotel”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Bessemer Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (386)Write a Review
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Traveller rating
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9
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LanguageEnglish
253
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20
9
Show reviews that mention
All reviewsfront deskcracker barrelbeautiful hoteltruck parkingstay there againroom was cleanhot breakfastbreakfast barexcellent breakfastwonderful stayother hotelsthe entire staffi highly recommend this hotelbiscuitswaffle housenice facilityone night stay
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11 - 15 of 384 reviews
Reviewed 16 November 2017

I had two issues I addressed with the front desk staff and both ladies apologized for any inconvenience, wrote down the issues, and told me they would inform cleaning and maintenance staff to correct. All staff we encountered throughout the hotel were very friendly. On...More

Thank GatorGirl32548
Response from pindergill, General Manager at Best Western Plus Bessemer Hotel & SuitesResponded 29 November 2017

Dear GatorGirl32548, Thank you for taking time to give feedback about your stay here at Best Western Plus Bessemer. We are pleased that you enjoyed the service provided by our staff. Thank you for informing us of the issues you had during your stay. We...More

Reviewed 12 November 2017 via mobile

Horrible service this is the reason for One mark score the lady's at the front desk are incredibly rude ! Don't spend your money here stay at a place where( good) customer service is understood as being part of the job!More

Thank tomas4978
Response from pindergill, General Manager at Best Western Plus Bessemer Hotel & SuitesResponded 14 November 2017

Dear tomas4978, Thank you for taking time out to review Best Western Plus in Bessemer, Al. We apologize for the perceived lack of customer service. We are an award winning customer service property for Best Western. We do take the feedback seriously. We are investigating...More

Reviewed 2 November 2017 via mobile

A friend and I stayed at the Best Western on our way to New Orleans. This was a pleasant stay as our room was roomy and bright. The bathroom was a bit small, though. The breakfast was the usual: waffles, eggs, biscuits/gravy, and so on....More

Thank DrBabs65
Response from pindergill, General Manager at Best Western Plus Bessemer Hotel & SuitesResponded 8 November 2017

Dear DrBabs65, Thanks for sharing your experience about your stay here at our hotel. We are glad that you enjoyed your room and the service provided by our staff. Thank you for choosing Best Western Plus Bessemer. You are welcome anytime you're in Bessemer, AL....More

Reviewed 27 October 2017

Very nice hotel, room was large and comfortable. Overall, a good night stay and fairly close to Birmingham and Tuscaloosa. When you get the suite, it is very nice and quiet - easy to get rest. Thanks for the nightMore

Review collected in partnership with Best Western
Thank keithstein3
Response from pindergill, General Manager at Best Western Plus Bessemer Hotel & SuitesResponded 8 November 2017

Dear keithstein3, Thank you for writing a review about your stay here at Best Western Plus Bessemer. We are happy that you could benefit from convenience of location and the quality of the rooms. We value your feedback and would like to invite you back...More

Reviewed 24 October 2017

My dad and I stayed here on Oct 23, just passing thru on our travel. We called ahead and booked the room as we were driving. Georgette checked us in and was very nice and super professional.. we had an issue w/the toilet and she...More

Thank becky b
Response from pindergill, General Manager at Best Western Plus Bessemer Hotel & SuitesResponded 8 November 2017

Dear becky b, Thank you for sharing your experience about your stay here at Best Western Plus Bessemer. I am glad to know that you had a nice time at our location. It is always a pleasure to accommodate our guests in every way possible....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$87 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (28)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
johnnyelsie11
25 July 2017|
AnswerShow all 5 answers
Response from metooboohoo | Reviewed this property |
I am sure you could get a tax, but being that I didnt need one I cant honestly say. Please call the hotel, they will answer &tell you what is available.
0
Votes
Elizabeth R
26 February 2017|
AnswerShow all 2 answers
Response from Tiffany M | Reviewed this property |
We ate at 6am
0
Votes
Room Tips
"Just ask and they will help you with what you want!"
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"All rooms are equally acceptable"
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"All appear good."
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"Check out thelocationand sound of the air conditioner."
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