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I usually deal with the night shift. They are good as gold. However the morning girl gave me all kinds of pissy attitude. I was trying to check in early (which they have been doing for me for years) the hotel was full the night...More
Stayed here with my mom, husband and 2 kids and there was more than enough room for all of us. Very comfortable and clean. Friendly staff. I only wish breakfast started earlier for us that have to leave before 7 but otherwise great. Would recommend!
The description states that the hotel is newly renovated. I visited 4 years ago and a family member staying in a different room and I both had actually the same reaction in thinking that the hotel had gone down a little bit. Perhaps I was...More
Thank you for the feedback, we fully appreciate the insight and views of the many aspects of our Birmingham property. We are happy to hear that you enjoyed the staff service and our great location! We apologize you did not get the refreshed and new...More
Great, wonderful, beautiful are just a few things I can say about this hotel. We had a late check in but the front desk clerk was incredibly welcoming. Much to our delight, the room was extremely accommodating. Beds were oh so comfortable. The hotel was...More
Thank Sirvirther C
Thank you so much for the positive feedback. We are thrilled you enjoyed the extensive benefits of our great Springhill Suites property. We look forward to providing another beautiful and wonderful experience again on your next stay with us.
My first test of a good hotel is cleanliness. This place was like new and even smelled new. Perfectly clean white linen, clean beds, and spotless carpet. Front desk was friendly and helpful and breakfast was fresh and clean with lots of variety.
Great feedback! Thank you very much for sharing your experience during your stay with our team. Both teams, housekeeping and guest staff, pride themselves on providing a clean, crisp, and friendly stay. We look forward to hosting your next visit to Birmingham, AL.