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Hilton Garden Inn Birmingham/Trussville

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Hilton Garden Inn Birmingham\/Trussville
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294 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Beirut
Reviewed 4 days ago NEWvia mobile

This was my second stay at the hotel, and it feels right like at home ! All staff make you feel so welcomed and taken care of at all times ! Front desk makes sure they go out of their way to make you satisfied, even offer shuttle bus services to close by shops. The smile you get for breakfast...

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Helpful?
Thank Setta I
Birmingham/Trussville, United States
Reviewed 1 week ago

I would give it a 3.5 stars because the pillows could have been more firm, they were too soft which made it very hard to sleep and I had two pillows. The mattress was too hard, it could have been softer. Small people have a hard time sleeping on a really firm mattress.

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Helpful?
Thank dianewM3971CC
Atlanta, Georgia
Reviewed 2 weeks ago via mobile

This hotel wasn't bad at all. It was definitely do able for a short stay (we only stayed one night) the front desk staff (2 guys, I forgot their names) were phenomenal. They were friendly and professional during our stay. Breakfast was the worst part. Lots of variety but the food was either burnt or old and hard. I think...

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Thank Miss K
Trussville, Alabama
Reviewed 3 weeks ago

The pool area was taken over by a birthday party and it made it impossible for anyone else to use. Plus they left it disgusting. The indoor pool was the reason we chose to stay there. Also the breakfast staff was miserable to be there. Didn't act like they wanted to serve us and the food was awful.

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Thank kristalhelton
Birmingham, Alabama
Reviewed 3 weeks ago

Romantic night with my wife and nice relaxation and had to do some business with my laptop but over all it was great stay no disturbance and it a very quiet environment, and all friendly staff all the amenities was a great experience

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Thank Macbony
Columbus, Georgia
Reviewed 3 weeks ago

I was in town for my nephew's wedding. He selected the hotel. My room smelled like cigarette smoke. The bed was nice and firm. There was no inclusive breakfast. The people at check in/desk were nice. One family member requested a room change because of the smell. Paper thin walls! Heard neighbors having conversation.

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Thank Cheryl G
Bellefontaine, Ohio
Reviewed 4 weeks ago

Always have good luck at this hotel. Good location. Helpful staff. Close to many good restaurants. Close to shopping. It is easy to access from Birmingham and Birmingham airport. Facility is always clean and staff are helpful.

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Helpful?
Thank Rob D
Walker
Reviewed 25 October 2016

The king sized bed was very uncomfortable! The mattress sank in like a hole! We did not sleep well 😒 The room was clean, but the refrigerator was barely cold. The "pantry" downstairs was convenient to use.

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Thank Janet S
Houston, Texas
Reviewed 24 October 2016

We initially spent 2 nights in a room with 2 queen beds with no problems. Because of the hurricane on the east coast, we needed to stay another night. Our room was already booked by others, but the front desk help was great in giving us a junior suite with a king and sofa bed at the same rate, as...

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Thank travelingfifties
Pensacola
Reviewed 24 October 2016 via mobile

Arrived on a cold rainy, night after we were in traffic. We slept very well. Sorry i missed reserving there for our next visit but i won't miss it next year. We were sleepy and checked in promptly. Love this Hotel.

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Thank Carol E

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Hilton Garden Inn Birmingham/Trussville

Address: 3230 Edwards Lake Pkwy, Birmingham, AL 35235-3198
Region: United States > Alabama > Birmingham
Price Range: $151 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham/Trussville 3*
Number of rooms: 104
Reservation Options:
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Hotel Style:
#8 Business Hotel in Birmingham
#9 Family Hotel in Birmingham
#13 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Birmingham/Trussville staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Birmingham/Trussville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring sound/noise machine to sleep.”
 of 5 bubbles cjgray1, 13 Nov 2016 | Read review
“Clean and nicely priced.”
 of 5 bubbles 373essencep, 27 Sep 2016 | Read review
“Level 1 floor was awful!”
 of 5 bubbles Fefe920, 5 Jan 2016 | Read review
“first flood farside away by pool but top floor”
 of 5 bubbles fluakq, 22 Nov 2015 | Read review
“Ask to be on the side of the building that does not face the highway”
 of 5 bubbles Melodica, 13 Oct 2015 | Read review
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