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BEST WESTERN PLUS Carlton Suites

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BEST WESTERN PLUS Carlton Suites
BEST WESTERN PLUS Carlton Suites
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812 Reviews from our TripAdvisor Community

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Showing 801: English reviews
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Weaver, Alabama
Reviewed yesterday NEW

Sometimes it's nice to just get away from home. This is a hotel we would chose again in the future. The room was nice. The personnel was supper & there was all kinds of things to do in the immediate area.

Review collected in partnership with Best Western
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Thank georgetted2017
Lodi, Wisconsin
Reviewed 2 days ago NEW

We appreciated the kindness of staff and the good breakfast. There were also places around the hotel to walk our dog. The hotel was nearly full but it was very quiet. We will definitely stay here again on our way through Birmingham.

Review collected in partnership with Best Western
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Thank Laurie P
Reviewed 6 days ago NEWvia mobile

Great price on a jacuzzi suite, comfortable king size bed. Front staff was very nice and they had a great breakfast bar/buffet, not the typical continental breakfast stuff but real breakfast food. The room was very spacious and comfortable.

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Thank Jaymzwowens
Reviewed 6 days ago NEWvia mobile

We wanted a room with a jacuzzi. The pictures online are what sold us. When we walked in the room, we were disappointed to learn that the jacuzzi was also the bathtub inside the restroom. Nothing screams romance like a toilet.

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Thank April F
Birmingham, Alabama
Reviewed 1 week ago NEW

From the moment we walked in the hotel, you could feel the hospitality. Everyone we came in contact with from the owner, assistant manager, housekeeping supervisor, and the housekeeping staff were friendly and helpful. We had a suite that gave us enough room to breathe. We stayed for a week and a half due to an electrical problem at our...

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Thank blondie35226
New Port Richey, United States
Reviewed 1 week ago

I chose this location for the sole purpose of using the indoor pool while out of town on business. The pool was not heated and after asking about it for 3 days the best explanation I received was that the guy that handles that went home already. That isn't good enough for my hard earned money I had plenty of...

Review collected in partnership with Best Western
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Thank Richard V
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Thank you for choosing Best Western PLUS Carlton Suites. We sincerely apologize for any inconvenience you encountered with the swimming pool during your two day stay with us. It is unfortunately we did have a mechanical failure with the heating element while your were here. Once we gained knowledge of the unforeseen issue that afternoon, our engineer was informed when...

athens , al
Reviewed 2 weeks ago

I have stayed at this hotel on more than one occasion and it is always clean with a staff that actually smiles and appears to enjoy their job. The afternoon happy hour is also nice normally with hot appetizers.

Review collected in partnership with Best Western
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Helpful?
Thank GarryAthens_Al
bwcarlton, Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Thank you for your stay. We are so happy to hear about your fantastic guest experience with the consistency of your Clean Suite, our Friendly Staff and the Manager's Reception! :-) Please come again soon!! - Charlotte Bren, Assistant General Manager/Sales Manager

Miramar Beach, Florida
Reviewed 2 weeks ago

Over the years, we have stayed at a number of very nice Best Western Hotels; however, the Best Western Plus Carlton Suites Hotel has to be the best one we have stayed at so far. The room was large with a separate sitting area and the king-sized bed was very comfortable. The overall amenities were wonderful. The manager, an extremely...

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Helpful?
Thank bugguy842
bwcarlton, General Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Thank you for your stay, and we greatly appreciate your kind words! :) We are so thrilled to know that you had a fantastic stay and that you thoroughly enjoyed all of the wonderful amenities the hotel offers: Spacious Suite, Hot Breakfast Buffet, Manager's Reception and a Wonderful Staff that made you feel welcomed and appreciated. We hope to see...

San Antonio, United States
Reviewed 3 weeks ago

We have stayed at this hotel many times and the management always works toward making our stay very good. The staff is very accommodating and is very professional. We use all the facilities for our meetings, accommodations, conference room, breakfast bar and cocktail bar and we are very satisfied with all of them..

Review collected in partnership with Best Western
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Thank Luis C
bwcarlton, General Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Thank you for your stay. We are so happy to hear about the consistency of your fantastic guest experiences! We are glad to know that you always enjoy the hot breakfast buffet and the hotel accommodations are spot on. :) We appreciate your feedback and hope to see you again soon! - Charlotte Bren, Assistant General Manager/Sales

Reviewed 4 weeks ago via mobile

Clean hotel, staff was very professional and friendly. They had a managers specail, in the evening had snacks and drinks including alcohol.Nice size rooms,I did not use the kitchenette but if needed looked as if it would be handy.even upon check out I was asked a couple of times if there was anything they could have done to make my...

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Helpful?
Thank whoopswilliams
bwcarlton, General Manager at BEST WESTERN PLUS Carlton Suites, responded to this review

Thank you for your stay and your feedback. We are so happy to hear about your outstanding guest experience! We are extremely thrilled to know that you had the chance to enjoy some of the wonderful amenities the hotel offers... Spacious Suite, Manager's Reception, and Great Customer Service! We hope you will come again soon! - Charlotte Bren, Assistant General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
All suites hotel, free full hot cooked breakfast buffet, managers reception Mon-Thus, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board. ... more   less 

Additional Information about BEST WESTERN PLUS Carlton Suites

Address: 140 State Farm Parkway, Birmingham, AL 35209
Region: United States > Alabama > Birmingham
Price Range: $128 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Carlton Suites 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Best Western, Booking.com, Orbitz and Travelocity so you can book your BEST WESTERN PLUS Carlton Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western
Hotel Style:
#2 Business Hotel in Birmingham
#5 Best Value Hotel in Birmingham
#6 Family Hotel in Birmingham
#7 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Carlton Suites staff and other travellers.
13 questions
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7 months ago
2 months ago
Crestview, Florida
7 months ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Carlton Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very good handicap access through the lobby and a ground level second floor. The B entrance is close to the laundry, gym and pool.”
 of 5 bubbles blondie35226, 18 Feb 2017 | Read review
“Quiet place to rest”
 of 5 bubbles dawnf566, 17 Dec 2016 | Read review
“We were on the second floor of a four story hotel and it was quiet.”
 of 5 bubbles hockshounds, 30 Oct 2016 | Read review
“Difficult access at the A and C entrances for persons with restricted mobility.”
 of 5 bubbles TJBrown, 14 Oct 2016 | Read review
“I've stayed here 3 times in different room. So far all are great.”
 of 5 bubbles RDUB3815, 22 Sep 2016 | Read review
5 of 5