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Best Western Plus Carlton Suites

TravelocityUS$145*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$149*
US$145*
US$149*
US$149*
US$145*
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Best Western Plus Carlton Suites
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845 Reviews from our TripAdvisor Community

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Showing 834: English reviews
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Lavaca, Arkansas
Reviewed 2 days ago NEWvia mobile

Just stayed here, the website made it look so much nicer than it was. awful rude staff & they kept harassing us about leaving, we only left a couple minutes late. they called us and hung up on me when i apologized, we also had people outside our door just staring at us. not worth anything more than $50 per...

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Helpful?
Thank gjslater
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review

Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Madison, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 16 March 2017

We typically seek out the Carlton chain when traveling, but this Best Western was on a route from point A to B. Now, there's no denying that this facility is older. But they compensate very well for that by providing some nice extra touches. On weekdays there is a managers' reception, with snackies and complimentary cocktails and beer. Reading lights...

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Helpful?
Thank JAP1952
About Hotel's Favourite Review
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review

Thank you for your stay and your feedback. I'm so happy that you gave us a chance to provide you with superior service and even more excited to hear about your fantastic overall stay! We welcome you to the Best Western Family and hope to see you again soon! -Charlotte Bren Assistant General Manager/Sales Manager

Mount Pleasant
Reviewed 1 week ago

Finding this hotel was a pleasant surprise. It was clean and comfortable and the staff was great. It was a good price and in a convienent location. Close to Walmart (that is always good when you go out of town) and plenty of restaurants near by. We will be back in the Fall.

Review collected in partnership with Best Western
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Helpful?
Thank Juanita L
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review

Thank you for your review and thank you for staying with us! We greatly appreciate your candid comments. Please come again soon!

Sun City, Arizona
Reviewed 2 weeks ago

This is a great place to stay, just off I-65 in south end of Birmingham. A full buffet breakfast is included, which consists of eggs, bacon, sausage, grits, biscuits, waffles, fruit juice, coffee, yogurt, and more. The spacious indoor pool is attached to the building, with large windows around three sides. A pleasant place to simply relax. We stayed six...

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Helpful?
Thank Azpebble
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review

Thank you for writing this review for our property! We are so glad that you enjoyed your stay at our hotel and hope that you think of us next time you are in Birmingham! We'd love to have you again!

Lake Charles, Louisiana
Reviewed 2 weeks ago

I had a quick trip passing through Birmingham en route to my destination and back. This hotel was good enough to use both times. Breakfast was good though the eggs got cold quick. They were renovating some of it but it wasn't bad. Clean. Huge room with a living area, 2 TVs, kitchen and bathroom skin, sliding door separated space...

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Helpful?
Thank Ginger R
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review

Thank you for recently being a guest of ours at Best Western Plus Carlton Suites. We sincerely appreciate you sharing your feedback with others who may be traveling to the Birmingham area. On behalf of our entire staff, it was our pleasure to serve you and we look forward in welcoming you back again soon.

Hamilton, MS, United States
Reviewed 4 weeks ago

My wife was confined to UAB Hospital for 3 months. I stayed at the attached hotel which was over priced and frankly not as nice as Best Western Plus. On recommendation from folks at UAB I found this hotel 10 minutes down I 65 from downtown. Great location, great staff, extremely sensitive to my situation. Would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank henrya85
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review

Thank you for writing this review on your stay with us at the Best Western Plus Carlton Suites. I appreciate that you recognize the efforts of our team. Your recommendation is greatly appreciated. We look forward in welcoming you back "HOME" again soon!

Reviewed 4 weeks ago

The hotel staff was First Rated. The Room was clean and the bed was comfortable. I had Hot Grits for Breakfast with real cooked bacon!! The price was $100 less than a similar Hilton or Marriott property in the local area of Birmingham.

Review collected in partnership with Best Western
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Helpful?
Thank Craig J
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review

Thanks for taking the time to write this review and stay at Best Western Plus Carlton Suites. I do agree with you that our breakfast offering does have lots of choices to choose from. We look forward in welcoming you back "HOME" soon!

Dallas, Texas
Reviewed 4 weeks ago

Great location to Homewood, Vulcan and Red Mountain parks. Quite, clean room with selection of firm and soft pillows. Good hot breakfast with eggs, sausage and waffles. Nice staff. Lighted parking lot.

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Helpful?
Thank ygh609
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review

Thank you for writing this review for our property! We are so glad that you enjoyed your stay at our hotel and hope that you think of us next time you are in Birmingham! We'd love to have you again!

Fernandina Beach, Florida
Reviewed 4 weeks ago

We did a last minute booking enroute because of the good reviews this hotel received. The lobby was in the process of a remodel and wallpaper was being pulled off the walls when we arrived.. The room were were given was very outdated and dark as were the halls. Looks like the whole place needs an update as does the...

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Helpful?
1Thank CoolLMR
BestWesternHotels, Corporate at Best Western Plus Carlton Suites, responded to this review

Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels &...

Reviewed 4 weeks ago via mobile

Even though they are under construction, it was clean and newer. Our room was nice. Breakfast was great. Would definitely stay here again. The only thing we noticed was the floor in our room was uneven. Same thing in the hallway.

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Helpful?
Thank David P
bwcarlton, General Manager at Best Western Plus Carlton Suites, responded to this review

Thank you for your stay and taking the time to write a review. I am happy to hear you enjoyed you stay with us. We look forward to welcoming you back the next time you are in the Birmingham area.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
All suites hotel, free full hot cooked breakfast buffet, managers reception Mon-Thus, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board. ... more   less 

Additional Information about Best Western Plus Carlton Suites

Address: 140 State Farm Pkwy, Birmingham, AL 35209-7186
Region: United States > Alabama > Birmingham
Price Range: $125 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Carlton Suites 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Best Western, Hotwire, Travelocity, Orbitz, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Carlton Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western
Hotel Style:
#1 Best Value Hotel in Birmingham
#2 Business Hotel in Birmingham
#6 Family Hotel in Birmingham
#7 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Carlton Suites staff and other travellers.
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Crestview, Florida
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over a year ago

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Questions? Get answers from Best Western Plus Carlton Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“odd room numbers next to office complex that had security patrols all night so vehicle is secure”
toty2007, 17 Mar 2017 | Read review
“Very good handicap access through the lobby and a ground level second floor. The B entrance is close to the laundry, gym and pool.”
blondie35226, 18 Feb 2017 | Read review
“Quiet place to rest”
dawnf566, 17 Dec 2016 | Read review
“We were on the second floor of a four story hotel and it was quiet.”
hockshounds, 30 Oct 2016 | Read review
“Difficult access at the A and C entrances for persons with restricted mobility.”
TJBrown, 14 Oct 2016 | Read review
5 of 5
Travelocity
US$145* /night
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Booking.comUS$149
TripAdvisorUS$145
BestWestern.comUS$149
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Prices are for 1 room, 2 adults
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