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2018-02-04 2018-02-05
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    Best Western Plus Carlton Suites

    140 State Farm Pkwy, Birmingham, AL 35209-7186
    +1 855-293-3862
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    2018-02-04 2018-02-05
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     2 people are viewing this hotel
    US$86
    US$86
    US$86
    Traveller (55)
    Room & Suite (148)
    Pool & Beach (23)
    Overview
    • Excellent64%
    • Very good23%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “rony naik” (32 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Carlton Suites
    Special Offer: BOOK DIRECT & SAVE
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (911)
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    1 - 5 of 899 reviews

    Reviewed 5 days ago

    I checked in the hotel, started moving into my room, then realized the room was cold, Ice cold. Told the manager he simply said to turn on the heat!, I told him I did and the heat dues not work and he should have checked...More

    Thank Fariborz Ali K
    Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 3 days ago

    We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely...More

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    Stayed for 1 night before going to the Birmingham Bowl. Pleasantly surprised that they upgraded us to an Executive Suite. Lots of room, separate living room, 2 televisions, comfy king bed, and clean bathroom and shower. Nice hot breakfast with many choices included with room....More

    Thank Bruce B
    Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 4 weeks ago

    Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

    Reviewed 1 week ago

    The rooms are good sized with a separate seating area which we liked. The beds were firm and nice. Everything clean. The room was pretty quiet but you could hear footsteps upstairs - I'd recommend getting a room on the top (third) floor). Also avoid...More

    Thank mojave_ben
    Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 5 days ago

    Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

    Reviewed 1 week ago

    Heat out in pool and room. Freezing cold and no help from staff. Could not get internet to work. Light out in room. Couch still had old sheets and is uncomfortable. Breakfast is good. So many hotels in the area....do not bother.More

    Review collected in partnership with Best Western
    Thank heavenisorange
    Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 1 week ago

    Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other...More

    Reviewed 2 weeks ago

    We stayed at this property one night. They are currently undergoing renovations, but that did not negatively affect the customer service. Sandra, at the front desk, greeted us with a smile and warm welcome. Our check in went smoothly. The remodeling crew was working on...More

    Thank Rita P
    Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 2 weeks ago

    Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Bar/Lounge
    • Heated pool
    Details
    • Price range
    • US$93 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Birmingham
    • #5 Family Hotel in Birmingham
    • #6 Best Value Hotel in Birmingham
    • #7 Romantic Hotel in Birmingham
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Travelocity, Orbitz, getaroom.com, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus Carlton Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alabama >
    • Birmingham
    • Also Known As
    • Best Western Plus Carlton Hotel Birmingham ,
    • Best Western Carlton Hotel ,
    • Best Western Birmingham ,
    • Birmingham Best Western
    Add Photo Photos
    Traveller (55)
    Room & Suite (148)
    Pool & Beach (23)
    Dining (1)
    Hotel & Grounds (86)
    Bathroom (9)
    Nearby
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    Ask a question
    Questions & Answers
    uabstudent19
    19 August 2017|
    Answer
    Response from Lucille G | Reviewed this property |
    9am-9pm
    -1
    Votes
    Rosie N
    20 December 2016|
    AnswerShow all 2 answers
    Response from bwcarlton | Property representative |
    We are right at 7 miles from the BJCC.
    1
    Vote
    Boyetts
    15 July 2016|
    AnswerShow all 4 answers
    Response from PPM81 | Reviewed this property |
    10 - 15min drive on mornings, rush hour traffic considered.
    0
    Votes
    Room Tips
    "ask for backside, a little quieter"
    Read review
    "The third floor still seems like the best bet for quiet."
    Read review
    "All rooms much the same"
    Read review
    "Eleva. in middle of building, 3 doors to enter. Park in back if on 2nd. floor, enter on that floor without..."
    Read review
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