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BEST WESTERN PLUS Carlton Suites

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790 Reviews from our TripAdvisor Community

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Showing 780: English reviews
LATTA, United States
Reviewed 16 May 2015

My wife and I enjoyed the weekend at this Best Western property. The staff was very friendly, professional and accommodating. The breakfast was enjoyable, the room comfortable and the neighborhood pleasant for early morning walks.

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Helpful?
Thank David C
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

David C, Thank you so much for choosing to stay with us! We appreciate you taking the time to let us know about your experience. We are very happy to hear that you and your wife enjoyed your stay! Thank you for your kind compliments regarding our staff and hotel. We hope that you will stay with us again in...

Louisville, Kentucky
Reviewed 15 May 2015 via mobile

Stayed here at the BWP Carlton Suites just south of Birmingham at least a dozen times and have never been disappointed! Roni, the manager during the day, has always bent over backwards to see that our stay is the best possible beginning with our first visit years ago when we called for reservations while traveling and we took his last...

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Helpful?
1Thank Kenneth W
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Kenneth W, Thank you so much for taking the time to let us know about your stay! We appreciate you choosing to stay with us again and again! We love having our guest return! Thank you so much for your kind compliments regarding our staff and our General Manager, Rony. We hope that your stay was just as great if...

Bangalore, India
Reviewed 14 May 2015

Perfect place to stay. Has a walmart and some eating joints adjacent to the property and within walking distance as well. They have a weekday manager's reception which was a pleasant surprise. Overall great value for money and fantastic guest service.

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Helpful?
Thank Dhanushan V
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Dhanushan V, Thank you so much for choosing to stay with us! We appreciate you taking the time to let us know about your experience! We are very happy to hear that you were pleased with your stay! We are located just 10 minutes south of downtown Birmingham making us convenient to many attractions, restaurants, and shopping. We hope that...

College Station, United States
Reviewed 13 May 2015

This is a quality motel staff, owners were very friendly. Breakfast was good and hot. Very clean hotel I rate it a five star hotel. I definitely will recommend it to friends and family and my family and I will definitely stay there again. Best hotel experience we've had in a long time.

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Helpful?
Thank Antonio P
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Antonio P, Thank you so much for choosing to stay with us! We are happy to hear that you enjoyed breakfast and our hotel! We appreciate your five star rating! Thank you for recommending us to your friends and family as well as the Tripadvisor community! We look forward to having you stay with us again in the future! Thank...

Theodore, Alabama
Reviewed 12 May 2015 via mobile

I stayed one night due to traveling to muscle shoals. The room was very clean and the ac was set on 70 so it wasn't hot when I arrived. I would recommend this place to anyone traveling. A plus i seen a police officer patrolling the lot at eleven pm when I arrived.

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Helpful?
Thank jonathan g
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Jonathan G, Thank you for choosing to stay with us during your recent trip. We appreciate you taking the time to let us know about your experience. Thank you for recommending us to future travelers! We do have security cameras as well as local law enforcement patrols the area. This is a great safe location! We hope that you will...

Memphis, United States
Reviewed 12 May 2015

The Best Western Carlton Suites has done it again! I had a quiet, comfortable stay and the staff was professional and welcoming. As usual the room was clean, well-stocked with coffee maker, hair dryer, and bathroom amenities. The included in-room Internet access was very fast. You could not ask for a better hotel room for this price.

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Helpful?
Thank Patricia S
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Patricia S, Thank you so much for coming back and staying with us again! We are very excited to hear that you had another GREAT stay! We appreciate your kind compliments regarding our staff and hotel! We’ll see you on the next visit! Thanks again for your review! Jocelyn and the ENTIRE BEST WESTERN PLUS STAFF

Meriden, Connecticut, United States
Reviewed 11 May 2015

We stayed here for three nights during the Talladaga race weekend. The room was very large with a seperate living room, and microwave and refrigerator.Very friendly experience. The breakfast staff did an excellent job in all aspects of their job. From the cookies at check in to the last breakfast we were always very happy. Book this hotel early to...

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Helpful?
Thank Michael09171953
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Michael09171953, Thank you choosing to stay with during Talladega weekend! That’s a very busy and fun weekend! We are very happy to hear that you had a very friendly experience and experienced “southern charm at its best”. Thank you for your kind compliments regarding our breakfast staff! We have a great team! We look forward to seeing you next year...

Panama City Beach, Florida
Reviewed 9 May 2015

Very happy with everything at this hotel. Our dog was welcome. No problems. Easy to get to and easy to return to highway the next morning. Quiet. Breakfast was very good. Many different options for breakfast including fresh waffles, several types of bread for toast, French toast, cereal, scrambled eggs, biscuits and gravy, several juices and fresh coffee.

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Helpful?
Thank suzi m
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Suzi M, Thank you for taking the time to let us know about your experience at our hotel! We are glad to hear that you and your dog were very happy with your stay. We serve a full hot buffet breakfast every morning! We look forward to seeing you again on your next trip to Birmingham! Thanks again for the...

United States
Reviewed 7 May 2015

The staff went out of their way to make us feel welcome and comfortable. They have a manager's happy hour Monday- Thursday 5-7pm which was complimentary and welcome after a long day of travel. Very clean hotel nice pool and close to other options for dining as well as shopping. Priced well and worth the money. Can't go wrong staying...

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Helpful?
Thank John S
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

John S, Thank you for choosing to stay with us! We are happy to hear that our staff provided you with excellent service! We are glad that you guys visited our manager’s reception. We served complimentary drinks and appetizers. I hope you guys took the time to swim with our “dolphins” while you were here. We are located right off...

Greensboro, North Carolina
Reviewed 5 May 2015

We booked 12 rooms at the Carlton for out-of-town guests who were attending our son's wedding. We could not have been happier with the accommodations and with the service that was provided by the hotel staff. From the very beginning, as I was comparing hotel options, the manager and his staff were very helpful and had a genuine desire to...

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Helpful?
1Thank chance1988
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Chance1988, Thank you so much for taking the time to let us know about your experience. We appreciate you choosing our hotel for your wedding lodging needs! We are very pleased to know that you enjoyed your stay and our staff and management were able to accommodate your needs! We enjoyed having you and your family stay with us! Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
All suites hotel, free full hot cooked breakfast buffet, managers reception Mon-Thus, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board. ... more   less 

Additional Information about BEST WESTERN PLUS Carlton Suites

Address: 140 State Farm Parkway, Birmingham, AL 35209
Region: United States > Alabama > Birmingham
Price Range: $122 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Carlton Suites 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western
Hotel Style:
#2 Business Hotel in Birmingham
#3 Best Value Hotel in Birmingham
#6 Family Hotel in Birmingham
#7 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Carlton Suites staff and other travellers.
12 questions
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5 months ago
Crestview, Florida
4 months ago
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Carlton Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor of a four story hotel and it was quiet.”
 of 5 bubbles hockshounds, 30 Oct 2016 | Read review
“Difficult access at the A and C entrances for persons with restricted mobility.”
 of 5 bubbles TJBrown, 14 Oct 2016 | Read review
“I've stayed here 3 times in different room. So far all are great.”
 of 5 bubbles RDUB3815, 22 Sep 2016 | Read review
“Higher Floors , less noise”
 of 5 bubbles new4rae, 21 Sep 2016 | Read review
“No problem getting a good room,they all are very nice.”
 of 5 bubbles hornedonna1, 1 Sep 2016 | Read review
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