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Hilton Garden Inn Birmingham / Lakeshore Drive

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Hilton Garden Inn Birmingham \/ Lakeshore Drive
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382 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Slidell, United States
Reviewed 1 week ago

The entire staff is always very pleasant. They go out of their way to make sure I have a wonderful experience. The rooms are clean. The lobby is clean. The utilize the restaurant for breakfast and dinner. Great food and great service. I highly recommend this Hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jack F
HOTEL’S FAVOURITE REVIEW
Reviewed 28 July 2016

We stayed at this hotel two times (to & from our destination/trip). On our way to MS, we stopped to break up our trip. We arrived fairly late & the front desk staff was very friendly & welcoming! We checked into our king suite & were very pleased. It was clean & quite spacious. The king bedroom side also had...

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Helpful?
1Thank susanv175
About Hotel's Favourite Review
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear susanv175, Team Lakeshore enjoyed having you and your family as our guest. Sorry for the challenges you faced with your car but happy it was fixed and I hope you had a safe journey back. We appreciate the kind feedback and look forward to you all coming back. Best Regards, Lillian

Reviewed 1 week ago via mobile

Overall disappointed. We have stayed in several different Hilton brand hotels and generally have good luck. Not with this one. Beds are horribly uncomfortable as are the pillows. Breakfast is not included as it is with most other hotels, that's an extra $10 per person. After paying $175 (tax included) for one night in a standard double queen room I...

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Helpful?
Thank BecksNJeff
Management response:

Thank you for contacting us regarding your stay, and thank you for your loyalty to the Hilton Brands. Hilton offers many different brands to meet the varying needs of travelers across the spectrum. Our brands such as Hampton and Homewood Suites that offer complimentary breakfast are more designed for the leisure traveler, where the Hilton Garden Inn is designed more...

Baltimore, Maryland
Reviewed 2 weeks ago

This location has everything you need for a business trip. The staff is friendly and the location is close to restaurants and stores. The rooms are spacious and plenty of room to work if you need to. The fitness center is small but has enough to get a decent workout in.

Review collected in partnership with Hilton Garden Inn
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Thank 735chaunceys
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your kind words

Columbus, Mississippi, USA
Reviewed 2 weeks ago

This hotel has a lot of potential, with a good location and decent facilities. My problem is with some of the staff. When I arrived the woman checking me in was courteous but definitely not friendly. She seemed more interested in getting back to a conversation she was having with someone else. At the bar my wife ordered a glass...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank skyking1956
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for reaching out to us regarding your stay. It is our desire to provide an excellent guest experience for every guest, every time. When a guest shares a concern, we take this very seriously and perform a full investigation to see what occurred. We apologize for all of the confusion during your stay. I am glad that the...

Cape Coral
Reviewed 3 weeks ago

The room was well appointed and the bed was very comfy. The breakfast was fresh and tasty. The meeting room was adequate to our needs. Having the app is terrific, I checked in on my phone and got the exact room I wanted.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sadclams
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your comments!!

Montogmery, United States
Reviewed 3 weeks ago

Cooks are slow and food quality is poor. Room maintenance is below par. But theie are some good people on the staff trying hard to carry on the Hilton Garden standards. Thses individuals need a raise.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Deborah C
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for contacting us regarding your stay. We are highly rated by our guest for satisfaction. This is because our goal is always to provide the best possible guest experience for every guest, every time. When a guest shares a concern, we take it very serious, and perform a full investigation to find out what occurred. This allows us...

Clarkesville, Georgia
Reviewed 3 weeks ago

Comfortable, clean room. Location is convenient to food, shopping, etc. I was able to shop and enjoy my day while my husband was in meetings. We took a short Uber ride to dinner in other parts of the city.

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Helpful?
Thank LJWilbanks
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for the kind words!!

Thibodaux, United States
Reviewed 17 January 2017

We were extremely satisfied with the hotel and service. With a previous bad experience, Hilton Garden Inn in Birmingham, they have fully restored out faith in the brand and we look forward on a repeat visit the next time we are in the area. Lee

Review collected in partnership with Hilton Garden Inn
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Thank Eric L
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for the kind note!!

Biloxi, United States
Reviewed 17 January 2017

Nice looking hotel had noisy AC they fixed and the hot tub was broken. the staff was helpful and friendly and the hotel was located in a good location near I65 and lots of restaurants and mall. It wasn't too expensive to stay there for the quality of the hotel around 113 per night

Review collected in partnership with Hilton Garden Inn
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Thank Jason U
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for sharing your comments with us. In order to maintain a quality product for our guests, it becomes necessary sometimes to perform preventative maintenance on all of our equipment. We apologize that the hot tub was undergoing these preventative measures during your stay. I am happy to say that the preventative maintenance is complete and the spa is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Lakeshore Drive/Birmingham hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel. Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn Birmingham, AL hotel guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and Keurig coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command(R) video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Birmingham, Alabama hotel offers 1,200 square feet of meeting space as well as catering services. The Garden Grille and Bar Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn's hotel in Birmingham, Alabama. ***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Birmingham / Lakeshore Drive

Address: 520 Wildwood Cir N, Birmingham, AL 35209-7212
Region: United States > Alabama > Birmingham
Price Range: $146 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham / Lakeshore Drive 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
Hilton Garden Inn Homewood
Hilton Homewood
Homewood Hilton
Hotel Style:
#10 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Birmingham / Lakeshore Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1 bedroom suite was plenty of room for 4 people and a baby crib”
 of 5 bubbles fryman10, 11 Mar 2016 | Read review
“book online ahead of time”
 of 5 bubbles Bobango, 6 Jan 2016 | Read review
“Just tell the staff your needs and they are more than happy to try to help!”
 of 5 bubbles paulmP6042VP, 24 Nov 2015 | Read review
“Clean, comfortable rooms-courteous, professional staff”
 of 5 bubbles PatiS521, 25 Sep 2015 | Read review
“3rd floor has a great view!”
 of 5 bubbles 499laurena, 7 Jul 2015 | Read review
5 of 5