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Hilton Garden Inn Birmingham / Lakeshore Drive

GardenInn.comUS$129*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Birmingham \/ Lakeshore Drive
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403 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Birmingham / Lakeshore Drive
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Showing 401: English reviews
Auburn, United States
Reviewed 21 March 2017

Decent hotel. Not worth the high rate though. Website was misleading...breakfast IS NOT complimentary and the fitness/pool area is small and needs updating. The rooms were clean but not the best beds. One of the beds made horrible noises every time you moved or switched positions.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank jermellec
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for contacting us regarding your stay recently. We always strive to provide an excellent guest experience for every guest, every time. I apologize that we did not meet this standard with your stay. We always review every guest issue, and fully investigate to see what occur so we know how to provide excellent service. We reviewed the Hilton.com...

Nashville, Tennessee
Reviewed 20 March 2017

I like to stay at Garden Inns. They seem to be a step above Hampton Inns and Fairfield. Parking was easy (I have a BIG pickup). Good coffee in the lobby in the morning. Better than average breakfast with cooked to order eggs. Room was clean. I'd stay there again.

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Helpful?
Thank Tedkid
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your kind words. We hope to see you again soon!!

Destin, Florida
Reviewed 15 March 2017

My boyfriend and I came from Ohio. We didn't know there was a time change (oops) and we arrived an hour early. The front desk staff immediately put us in a room early, and let us know that they wanted to help us, telling us about hotel amenities and close city stops. The housekeeping staff was just as friendly and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 596gretchenm
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your kind words, we hope to see you again in the future!!

Texarkana, Arkansas
Reviewed 15 March 2017

All good except for the children being very noisy and disrespectful of others trying to rest. 11pm running and slamming doors is unacceptable. I blame the parents not the hotel. The hotel was responsive when I called and notifies them.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank irmechanic
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for contacting us regarding your stay. We apologize for the disturbance you experienced during your stay. I am glad the team responded quickly when you contacted them. We hope to see you again soon!!

Knoxville, Tennessee
Reviewed 15 March 2017

The staff were very pleasant when they greeted us. The room was very clean and to our surprise the AC was on and very cool in the room. We usually come in to a dead AC and stale air and need to get it going but not this time. After going out for dinner we decided to relax in the...

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Helpful?
Thank SOster
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your kind words!!

Memphis, United States
Reviewed 13 March 2017

The HGI is a nice hotel and convenient to the RTJ golf trail. I have stayed here numerous times and the staff are very courteous and helpful. There is a complimentary continental breakfast and an upgraded hot, cook-to-order breakfast for a fee. The ladies working the breakfast were terrific.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank J904YEanthonyc
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your loyalty. We hope to see you again soon!!

Atlanta, Georgia
Reviewed 11 March 2017

I enjoyed the room. The hotel was very clean and the front desk was friendly. I booked online and that made the check in process very smooth. There were only two things that bothered me. One, I thought the price was a bit high which may be debatable. Two, the housekeeping began knocking on the room door just after 8am....

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank 377jabalb
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for reaching out to us regarding your stay. We will ask the housekeeping team to please wait a little later to clean the rooms of our guests staying over. Thank you for your business!!

New Orleans
Reviewed 8 March 2017

We decided to stop for the night on our way from TN to LA. The hotel had good room rates, so we decided to pull in and check vacancy. The staff was more than helpful in finding my family accommodations. As it was pretty late, the kitchen was about to close, but the staff happily assisted in serving us. Being...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Phil K
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

I am glad that we were able to take care of your family at the late hour. Our philosophy is that we must provide an excellent stay for every guest every time. Sometimes this means we must take a journey outside of the norms of our industry, and that is a journey we gladly take everyday for our guests. Thank...

Ardmore, Alabama
Reviewed 2 March 2017

The beds were the only mark against this place. We woke up with horrible pains all over. Aside from that, the room was clean and the staff was amazing! Breakfast in the morning was wonderful and the woman that was there helping was so sweet.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brandonsP2069WV
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

We apologize for the discomfort you experienced during your stay. We will pass your concerns on to the appropriate department, and work to get those mattresses replaced. Thank you for your business!!

Birmingham, United States
Reviewed 26 February 2017

I have stayed at Hilton Garden Inn previously and felt it was a good quality hotel and mid-range prices. Check-in was interesting, the individual working the desk was either at the end of his shift or at the end of his patience for the day... either way he wasn't the most pleasant to deal with. This location was fine, but...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank troym604
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for contacting us regarding your stay. It is always our desire to provide the best possible guest experience for every guest, every time!! We apologize that we fell short of that goal during your visit. Guest Satisfaction is our top priority, and we take all of our guest comments and concerns very serious. I would like to gather...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Lakeshore Drive/Birmingham hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel. Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn Birmingham, AL hotel guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and Keurig coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command(R) video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Birmingham, Alabama hotel offers 1,200 square feet of meeting space as well as catering services. The Garden Grille and Bar Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn's hotel in Birmingham, Alabama. ***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Birmingham / Lakeshore Drive

Address: 520 Wildwood Cir N, Birmingham, AL 35209-7212
Region: United States > Alabama > Birmingham
Price Range: $151 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham / Lakeshore Drive 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
Hilton Garden Inn Homewood
Hilton Homewood
Homewood Hilton
Hotel Style:
#10 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Birmingham / Lakeshore Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 2nd, 3rd and 6th floors. All were quiet.”
zman0118, 21 Apr 2017 | Read review
“1 bedroom suite was plenty of room for 4 people and a baby crib”
fryman10, 11 Mar 2016 | Read review
“book online ahead of time”
Bobango, 6 Jan 2016 | Read review
“Just tell the staff your needs and they are more than happy to try to help!”
paulmP6042VP, 24 Nov 2015 | Read review
“Clean, comfortable rooms-courteous, professional staff”
PatiS521, 25 Sep 2015 | Read review
5 of 5
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US$129* /night
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Prices are for 1 room, 2 adults
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