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Hilton Garden Inn Birmingham / Lakeshore Drive

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Hilton Garden Inn Birmingham \/ Lakeshore Drive
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362 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Birmingham / Lakeshore Drive
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Showing 360: English reviews
Montgomery, Alabama
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016

The front desk staff were very personable and courteous; check-in was a breeze. The room was average. Housekeeping left trash from the previous guests in the bathroom (a bottle of bubbles for kids). The bathtub had a very visible ring around the tub. Other than that, the room was nice. The location was great as it was close to downtown... More 

Helpful?
Thank Monica S
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Monica, Thank you for taking the time to share your feedback. I will share your comments with housekeeping, but am happy that you found my staff to be personable and courteous. Good news - my tubs are being refinished as we speak, so you will see sparkling tubs on your return stay. Best Regards, Lillian B More 

Bethlehem, United States
2 reviews
Reviewed 22 August 2016

Always a good experience with this hotel. Would recommend to anyone in the Birmingham area. Every time I come to Birmingham I stay at this hotel because it is convent to my work and is always clean and have a great staff experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Frances A
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Frances, Thank you for the kind comments and wonderful feedback. We truly appreciate our loyal guest. We thank you for the recommendation and I personally look forward to meeting you next time you are in town. Best Regards, Lillian B. More 

Mount Carmel, Illinois
Level Contributor
12 reviews
Reviewed 10 August 2016 via mobile

We have stopped here on our way back from the Destin Florida area for the last three years. It's about halfway from the beach to our house, convenient location We choose this hotel because we can use our Hilton honor points for a free stay. Staff is very nice and accommodating The rooms, although appearing clean, seem a bit dated... More 

Helpful?
Thank Roxi B
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Roxi B, Thank you for sharing your feedback regarding your stay. I will share this with the Executive Housekeeper. Thank you for your loyalty to the brand and look forward to you all coming back in the near future. Best Regards, Lillian B More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2016

Upon check out, ensure they knew whether military gets tax exempt or not. There were no top floor rooms offered for my stay, why? Have the cleaning staff leave the thermostat where it is. There was almost never any parking available.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank mluzar
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing the HGI Lakeshore for your recent stay. In our conversation with you it was discussed with you the Alabama Department of Revenue law regarding military stay. We apologized for the confusion but we have to abide by the law of the state and as a representative of the government I am happy that you appreciate that... More 

Chesterfield, Virginia
1 review
Reviewed 6 August 2016

Great overall experiance, the room was clean,staff was accommodating to needs of guest. Would recommend to others. Plan to return and would stay at this hotel again The breakfast was great, we did not have any complaints regarding my visit. Highly please.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank sammW8931VT
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear sammW8931VT, We are happy you enjoyed your stay with us at HGI Lakeshore. We appreciate our guests and was happy we provided you with the service you paid for and deserved. We look forward to welcoming you back. Best Regards, Lillian B More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2016 via mobile

We have stayed here before on our way to the beach. It is what you would expect from a Hilton Garden Inn. The beds are comfortable, the staff is friendly, and the hotel is clean. It is convenient to the highway and there are several food establishments near by. Overall it was a nice experience.

Helpful?
Thank Itsfamily
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Itsfamily, Thank you for selecting the HGI Lakeshore for your recent beach trip. We look forward to having our beach travelers with us. I will share your feedback with my staff and look forward to having you all back in the future. Best Regards, Lillian B. More 

Broken Arrow, Oklahoma
Level Contributor
202 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 August 2016 via mobile

I think any decent hotel that is priced under $100 is a good deal . The hotel is clean, easy to get to and ample parking available. It has a bar, which we did not go to and a restaurant which we only used for breakfast. BY THE WAY, breakfast is $9.95 here... Nothing free. We were going to go... More 

Helpful?
Thank Ron B
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Ron B, Thank you for choosing the HGI Lakeshore for you stay. We appreciate the kind comments and welcome you back in the near future. I will share your feedback with my staff. Thank you, Lillian B More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2016

We stayed at this hotel two times (to & from our destination/trip). On our way to MS, we stopped to break up our trip. We arrived fairly late & the front desk staff was very friendly & welcoming! We checked into our king suite & were very pleased. It was clean & quite spacious. The king bedroom side also had... More 

Helpful?
1 Thank susanv175
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear susanv175, Team Lakeshore enjoyed having you and your family as our guest. Sorry for the challenges you faced with your car but happy it was fixed and I hope you had a safe journey back. We appreciate the kind feedback and look forward to you all coming back. Best Regards, Lillian More 

camphill, United States
1 review
Reviewed 25 July 2016

The hotel receptionist told me that cash was not accepted and a credit card must be used as the payment method. I was not allowed to discuss the matter with the hotel manager. I would not advise anyone to stay at this hotel . I checked into hotel that was nearby and served breakfast.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Earl B
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Earl B, Thank you for choosing HGI Lakeshore. The front desk agent is correct in stating to you our check in policy and procedures prior to check in. Most hotels require credit cards for check in. We are no different. We hoped that you did not expect her to go against policy and procedures. You also wanted her to... More 

Franklin, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2016

We take our grandsons to the beach each year and we stopped here on our return trip. Their main goal is to swim. The pool was absolutely filthy with chunks of hair and pockets of dirt. We notified the Manager and all she did was push the hair to one end of the pool and did nothing with the dirt.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve K
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Steve K, It was nice meeting you during your stay. Unfortunately I feel that you missed what happened when you talked to me regarding the pool. My chief engineer came back to property and vacuum and cleaned the pool. We had guests that weekend that enjoyed the use of the pool. The additional challenges you faced are unknown to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Lakeshore Drive/Birmingham hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel. Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn Birmingham, AL hotel guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and Keurig coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command(R) video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Birmingham, Alabama hotel offers 1,200 square feet of meeting space as well as catering services. The Garden Grille and Bar Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn's hotel in Birmingham, Alabama. ***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Birmingham / Lakeshore Drive

Address: 520 Wildwood Cir N, Birmingham, AL 35209-7212
Region: United States > Alabama > Birmingham
Price Range: $136 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham / Lakeshore Drive 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
Hilton Garden Inn Homewood
Hilton Homewood
Homewood Hilton
Hotel Style:
#10 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Birmingham / Lakeshore Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1 bedroom suite was plenty of room for 4 people and a baby crib”
 of 5 bubbles fryman10, 11 Mar 2016 | Read review
“book online ahead of time”
 of 5 bubbles Bobango, 6 Jan 2016 | Read review
“Just tell the staff your needs and they are more than happy to try to help!”
 of 5 bubbles paulmP6042VP, 24 Nov 2015 | Read review
“Clean, comfortable rooms-courteous, professional staff”
 of 5 bubbles PatiS521, 25 Sep 2015 | Read review
“3rd floor has a great view!”
 of 5 bubbles 499laurena, 7 Jul 2015 | Read review
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