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All reviews todd english pub convention center front desk rain shower room service lobby bar rooftop pool nice hotel restaurants and bars self parking guest rooms check in was a breeze parking deck enjoyed my stay business trip coffee maker staff was friendly
We made a 4 state trip through the South and stayed at at least 7 different hotels along the way. On our last night in Birmingham, we decided to stay at the Westin...and I am so glad we did!
The locations is terrific - super...More
Highly recommend! They made a mistake with our reservation and upgraded us to a beautiful suite. The staff were very friendly and welcoming after an extremely long day on the road. We will be staying here every time we come through Birmingham.More
Thank Shannon R
Response from TeamMarriott, General Manager at The Westin BirminghamResponded July 10, 2018
Dear Shannon R,
Thank you so much for the five-star review of The Westin Birmingham. Our team is dedicated to delivering an exceptional and seamless experience for all of our guests, and we are glad you enjoyed your time with us. Thanks again for recommending...More
It’s kind of a new area by the old rundown Sheraton and BJCC convention center. Next to some new restaurants and a Topgolf. They have run off the homeless people that would have kept you from walking outside of the hotel before. Rooms are a...More
Response from TeamMarriott, General Manager at The Westin BirminghamResponded 2 weeks ago
Dear CarnivoreGunter_TX ,
Thank you for choosing The Westin Birmingham and for the generous review. We are thrilled to know we met all your expectations and you had a revitalizing stay. It was a pleasure having you as our guest, and we look forward to hosting you again...More
Hotel is downtown which is under construction. Very compact area, garage parking, Nice rooms, nice facility, pricey. Cannot check in before 3pm so don't arrive early. Also suggest luggage carts at garage entrance. Had to make two trips, long walk with luggage. Problem is incorrect...More
Thank Barbara N
Response from JoseP6275, Manager at The Westin BirminghamResponded 3 weeks ago
Dear Barbara N,
Thank you for sharing your feedback about your stay.
Although we are glad that you have enjoyed our property, we would like to apologize for the billing challenge, and for the fact that it has not been resolved yet. Would you please...More
Stay here last evening. Room at 5:20pm was not available due to cleaning. Took a leaser room as had to change for a dinner. After 15 minutes finally found a room ordered dinner. Food burned and just not good. Ordered coffee for 5:30am and bread...More
Thank Ron R
Response from TeamMarriott, General Manager at The Westin BirminghamResponded 4 weeks ago
Dear Ron R,
We sincerely apologize for not meeting your expectations and for the disappointing service you received during your time with us. We are known for our attentive, seamless hospitality, and we regret this was not your experience. We have reviewed your comments with...More
Discover the comfort and convenience of The Westin Birmingham, a modern and ideally located Birmingham, Alabama hotel situated in The Marketplace, an upscale dining and entertainment complex. We are also near …Moreseveral popular downtown Birmingham destinations. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from JoseP6275 | Property representative |
There's a parking deck behind the hotel where you can self park. If you are going to park and not go in and out during the day, the more economical way is to pay them directly. If you plan to at least leave the... More
There's a parking deck behind the hotel where you can self park. If you are going to park and not go in and out during the day, the more economical way is to pay them directly. If you plan to at least leave the parking deck twice in the same day, then is cheaper to get a parking pass at the front desk when you check in. We have 3 different tiers for WIFI, but if you are an SPG member you will get it for free. If you are not a member you can sign up at check in and get your free WIFI access. Hope this answers your questions.
Response from heswithstarwood | Property representative |
We do not have a concierge/club level lounge, at this hotel. However, the Sheraton, which is located next to the Westin, does have a Club Lounge that offers light breakfast and reception food in the evening... More
We do not have a concierge/club level lounge, at this hotel. However, the Sheraton, which is located next to the Westin, does have a Club Lounge that offers light breakfast and reception food in the evening, for those that book a Club Level room. Hope this answers your question.