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All reviewslogan's roadhouseprovided great customer servicestaff was absolutely wonderfulroom was cleanindoor poolqueen suitebreakfast ladylong weekendstaff was friendlyother hotelsfront desk staffnext morningc unitcomfortable stayexcellent staydefinitely stay here againmicrowave
I always lean towards for holiday inn just because I always have the best stays there! Only complaint was that the shower drained was clogged so I had to shower in a pool of water. Breakfast was amazing and the main lady keeping it stocked...More
1 Thank Jade H
Response from HolidayInnExpre... I, Loyalty Champion at Holiday Inn Express Birmingham/InvernessResponded 20 January 2017
Good morning Jade H!
Wow! Thank you for the awesome review! I am so glad we were able to make your stay with us very enjoyable. Our breakfast attendants are great, and I will make sure they read this review! I do apologize that you...More
Not one of their better locations.
The lobby and breakfast was done fantastic.
The rooms, however, felt like a cheaper hotel. The room was dark. One light was burned out. The sink drained slowly. Pretty much like a cheap hotel.
The breakfast was a normal...More
Response from Cassidy B, Loyalty Champion at Holiday Inn Express Birmingham/InvernessResponded 6 December 2016
Good evening Jamgrace,
Thank you for your review! We are delighted to hear about your fantastic experience with our lobby and breakfast. However, we apologize that you were not satisfied with your room. We are in the process of renovating the entire property including all...More
This property could use some TLC, however the staff did try their best to offer a great stay while away from home on business. That was greatly appreciated! I was also able to make good use of the local areas terrain to go running along...More
Response from David C, General Manager at Holiday Inn Express Birmingham/InvernessResponded 28 November 2016
Thank you for your kind words. The property is scheduled to begin full renovations very soon. We look forward to welcoming you back so that you can enjoy these wonderful new changes!!
Stayed one night while traveling to Florida. Decent location, however rush hour traffic to hotel was very, very heavy. Very courteous staff. Comfortable and clean room. I have nothing negative to report on this hotel.
Response from David C, General Manager at Holiday Inn Express Birmingham/InvernessResponded 29 October 2016
Thank you for your kind words!! We hope to see you back in the future!!
I've stayed in many HIs and had great experience, so during my recent trip to Birmingham I booked a one night stay at their Inverness location. It was highly disappointing and I won't be back. The room was just gross. It has a bad smell,...More
Thank Mitch M
Response from David C, General Manager at Holiday Inn Express Birmingham/InvernessResponded 24 October 2016
Thank you for contacting us regarding your stay. It is always our desire to provide the best possible guest experience for every guest, every time. When a guest shares a concern we take this very serious, and perform a full investigation to discover what occurred....More
Response from Heather S | Reviewed this property |
Yes rollaway is a standard at Holiday Inn Express, so they have at least one. You may try getting an wxecutive room with a sofa bed instead. Most places charge for rollaway so the cost may balance that way. Breakfast is... More
Yes rollaway is a standard at Holiday Inn Express, so they have at least one. You may try getting an wxecutive room with a sofa bed instead. Most places charge for rollaway so the cost may balance that way. Breakfast is standard for HIE , egg, meat, biscuits, pancakes, breads, yogurt, fruit. It is a clean hotel near many restaurants , the Logan's right out front was terrific!! Best service I've had in a while. Hope that helps.
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"Wanted to be on the top floor but since the hotel was fully booked, had to stay on the 3rd."