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Hilton Garden Inn Birmingham SE/Liberty Park

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Hilton Garden Inn Birmingham SE\/Liberty Park
Hilton Garden Inn Birmingham SE/Liberty Park
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602 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Birmingham SE/Liberty Park
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Showing 595: English reviews
Helena, Alabama
Reviewed 18 October 2016

I stayed here for a week, and was pleased. The room was very clean, as was the rest of the hotel. Check in was easy, and the staff was very friendly. I came down for breakfast right was it started, and nothing was out. About 10 minutes later fruit was put out, but I had to leave before anything solid...

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Helpful?
Thank cbehnke
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for providing this review of your stay. I am glad to hear you were happy with your room and the service that the staff provided. I apologize that breakfast was not fully out when you came down. I will bring this to the attention of the manager of that department so that this does not happen again. I...

Troy, Alabama
Reviewed 16 October 2016

My father and I had to stay overnight in the Birmingham area for an outpatient test I was undergoing through UAB, so I researched hotels in the area and was blessed to find this gem. The staff was wonderful and completely accommodating to our needs. The hotel is quiet and beautiful, located just across from Liberty Park, which itself is...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Amy F
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for taking the time to provide this review of your stay. I am so glad to hear you enjoyed your stay and the service that our staff provides. I will be sure to pass you compliments along to our employees. We look forward to seeing you again.

Royal Palm Beach, Florida
Reviewed 11 October 2016

This was our 6th stay at this property and our 5th year for Barber Vintage weekend. We had our usual room booked and we added an extra day this year to arrive on Thursday. We left early because we live in Florida and we were trying to escape Hurricane Matthew. Our room was ready at 1pm and we were very...

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Helpful?
Thank Elizabeth D
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

I will be bringing your comments to the attention of our general manager so that we can use this information to improve our service in the future. I am sorry about the problems that occurred during your stay. Thank you for your review.

Norwich, England
Reviewed 11 October 2016 via mobile

Little wrong with the room or hotel but somehow it didn't feel very welcoming! Breakfast was however a shambles, never enough staff and on first morning practically ran out of food, even though we dined almost an hour before close. Good location but think we'd look elsewhere next time.

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Helpful?
Thank mystic100
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for taking the time to provide this review of your stay. I apologize for the problems that you ran into while you were staying with us. Please be assured I will be bringing these issues to the attention of our staff to help improve our service in the future. I hope you will consider staying again to give...

Reviewed 9 October 2016 via mobile

Great hotel nestled in a business area. Very peaceful location. The staff was very friendly and made sure we were happy. The pool area was clean and nice. Definitely will be my go to place whenever we are in Birmingham again.

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Helpful?
Thank futurehogmom
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for taking the time to provide this feedback on your stay. I am glad you enjoyed your time with us and look forward to seeing you again.

Delavan, Illinois
Reviewed 9 October 2016

We were in town for a 101 year olds funeral. Staff was thoughtful and interested in our story. Comfortable stay as usual. Great location. Don't miss Aldridge Memorial Gardens in Hoover. Great hydrangeas! GPS to hotel address needs to be updated.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark G
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

I am sorry about your loss but am glad you were still able to enjoy your stay. I hope to see you again under happier circumstances.

Palm Desert, California
Reviewed 9 October 2016 via mobile

Located away from the crowd this is a terrific spot if you are looking for a home like atmosphere. Quiet to allow you to get your work find effectively with a nice car area. Outdoor seating and s nice dining area.

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Helpful?
Thank RonSlee
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for taking the time to provide this feedback on your recent stay. I am happy to hear you enjoyed your stay with us and look forward to seeing you again.

Owensboro, Kentucky
Reviewed 8 October 2016 via mobile

I cannot say enough about the wonderful staff. Even though the hotel was completely booked due to a motorcycle event, fall break travelers, and people trying to escape the hurricane, every staff member greeted you with a smile. Bobby Sue was our server for breakfast. She is absolutely amazing! She was very attentive even with a dining room overflowing with...

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Helpful?
Thank Sara E
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for providing this review of your recent stay. I am happy to hear that you enjoyed your time with us! We strive to provide excellent service for each of our guests. I look forward to seeing you again next time you are in the area.

Tennessee
Reviewed 3 October 2016 via mobile

This hotel is very clean and fresh. It feels modern and nice. We really enjoyed our stay here. The only real negative was the breakfast. The first day, the service was excellent although the food was mediocre. The second day, the service was very bad as one of the servers was even playing Pokemon Go as opposed to waiting on...

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Helpful?
Thank EnglishTeacher75
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for taking the time to provide this feedback on your recent stay. I am sorry to hear that you were not provided with the level of service that we strive for. I will be looking into the problems you reported in this review. If there is anything else I can do for you please feel free to email...

Birmingham, United States
Reviewed 29 September 2016

Parking was decent, lobby was comfortable, room was clean and the hotel smelled fresh. Turn-down service was late in the afternoon...like around 4-5pm which was later than I would prefer. No issues though.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Shawn H
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for taking the time to provide this feedback on your stay. I am glad you enjoyed your stay other than the room being cleaned later in the day. We do try to get every room cleaned and refreshed as quickly as possible. I will pass this information along to my housekeeping department to continue to improve our service....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Birmingham SE/Liberty Park

Address: 2090 Urban Center Pkwy, Birmingham, AL 35242-2537
Region: United States > Alabama > Birmingham
Price Range: $132 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham SE/Liberty Park 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham Se/Liberty Park Hotel Birmingham
Birmingham Hilton
Hotel Style:
#5 Business Hotel in Birmingham
#6 Romantic Hotel in Birmingham
#7 Best Value Hotel in Birmingham
#7 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Birmingham SE/Liberty Park staff and other travellers.
5 questions
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Richland
2 months ago
Trinidad and Tobago
3 months ago
Vidalia, Georgia
5 months ago
Boston, Massachusetts
7 months ago
8 months ago

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Questions? Get answers from Hilton Garden Inn Birmingham SE/Liberty Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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