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Embassy Suites by Hilton Birmingham

1,208 reviews
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Traveller (200)
Room & Suite (116)
Dining (9)
Overview
  • Excellent35%
  • Very good22%
  • Average17%
  • Poor14%
  • Terrible12%
Travellers talk about
Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Birmingham
Special Offer: Double Points, Every Stay
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,208)Write a Review
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All reviewsruth's chrisevening receptionmade to order breakfastfront desk staffbusiness tripcomplimentary breakfaststaff was friendlyfriesatriumomeletshomewoodalabamapetuab
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1 - 5 of 1,208 reviews
Reviewed 4 days ago via mobile

Well below the standard I'm used to for an Embassy Suites property. This stay started out bad by having to wait close to 1 hr for the complimentary airport shuttle. Checked into my room and had to return to the front desk to ask for...More

Thank Scott H
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded yesterday

Hi Scott H- Thank you for taking the time to feedback about your recent stay with us. I am sorry we did not provide a better experience in line with our goal of providing friendly service and comfortable accommodations. We have shared your comments with...More

Hotel's Favourite
Reviewed 2 weeks ago

Our Association held a conference at this hotel February 2 - 3, 2018. The hotel staff and catering staff were so AWESOME! They never hesitated to drop what they were doing to help us or our attendees. The meeting spaces were clean and wonderfully set...More

Thank deborahpC5532OR
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 1 week ago

Hello deborahpC5532OR! Thank you for the 5 star review and "excellent" comments! We appreciate you taking the time to share your feedback on your meeting experience! We strive to provide all of our guests with a great experience and appreciate you letting us know we...More

Reviewed 2 weeks ago

I recently held a meeting with 15 of my colleagues and couldn't have chosen a better venue. Very professional staff, great meeting room and accessories, and you can't beat the Ruth Chris lunch and dinner! So excellent meeting rooms, sleeping rooms, and professional staff, and...More

Thank dougwall50
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 1 week ago

Hello dougwall50! Thank you for the 5 star review! We appreciate the awesome comments and are so glad to know you enjoyed all aspects of your meetings! We will be thanking our Event team for the service they provided. Thank you for giving us the...More

Reviewed 2 weeks ago

My room was so disappointing. In need of renovation it had an old smell, stained carpets, a vanity than seemed clean but abused, and I had no hot water day one, wildly inconsistent hot water day two, and little water pressure in the shower. I...More

Review collected in partnership with Embassy Suites Hotels
Thank Feb2018Guest
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 1 week ago

Hello Feb2018Guest- Thank you for taking the time to share feedback from your recent visit. I am sorry we did not meet our goal of providing you with a great experience, but appreciate you letting us know. We will be sure we resolve the carpet...More

Reviewed 3 weeks ago via mobile

Overall the entire hotel staff was friendly and helpful everything was clean neat and beautiful. The breakfast in the morning was fantastic! There was plenty to eat and very good food. Ms Annette is one of the wonderful people who make breakfast in the morning...More

Thank Joshua F
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 2 weeks ago

Hello Joshua F! Thank you for the "awesome" comments and 5 star rating! I appreciate the wonderful comments about Ms. Annette and Dionne and will be sure to thank them for the impact they had on your overall experience! Thank you for giving us the...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$125 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (200)
Room & Suite (116)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
clydesha
12 March 2017|
AnswerShow all 3 answers
Response from dpettit3 | Reviewed this property |
It's about 5 miles but traffic is usually heavy.
0
Votes
GuyFromAtlanta_GA
5 December 2016|
AnswerShow all 4 answers
Response from Craig D | Property representative |
Our Evening Reception is everyday from 5:30-7:30 Pm.
1
Vote
Kare2
15 July 2015|
AnswerShow all 3 answers
Response from linareva | Reviewed this property |
I think you meant 2 drink maximum during the happy hour at night. We had no problems with getting drinks at the reception and the bartender was one of the few people at this hotel that actually earned her paycheck!
1
Vote
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12
Room Tips
"The atrium is the best feature of this hotel."
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"Run away. Go somewhere else."
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"All rooms face inner atrium, but seemed well insulated. Noise was not an issue."
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"I don't think they have any GOOD rooms."
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