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Embassy Suites by Hilton Birmingham

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Embassy Suites by Hilton Birmingham
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990 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Birmingham
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Showing 990: English reviews
Birmingham, United States
Reviewed 4 weeks ago

I was very displeased and pissed off because I had too start my party two hours after original start time because my room was not clean. Upon my 4 pm arrival I was told my top floor room was not ready and was not going to ready until and hour or two. I was highly pissed off and very displeased.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 122aprilp
Fred D, General Manager at Embassy Suites by Hilton Birmingham, responded to this review

Hello 122aprilp- Thank you for taking the time to share your recent experience with us. I am sorry for the frustration we caused by not having your suite ready on time. Your suite should have been made available to you at check in time and I apologize we failed to do so and for the impact it had on your...

Reviewed 5 weeks ago via mobile

Our room was on the 6th floor, we never had hot water and our sinks wouldn't drain properly. There was mold on the ceiling of the bathroom. The last day we were there our room was never cleaned and they took our dirty towels off the floor and threw them up on the rack. At breakfast one morning the guy...

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Helpful?
Thank Carrie E
Fred D, General Manager at Embassy Suites by Hilton Birmingham, responded to this review

Hi Carrie E- It sounds like we definitely have some work to do! I am sorry for the disappointing experience and appreciate you letting us know. I would like to know more about your stay and would appreciate you contacting me at your convenience. Please feel free to reach out at fred.delarosa@hilton.com as we definitely want to make sure we...

Nashville, United States
Reviewed 5 weeks ago

An excellent facility with amenities for a king! The facility is located near a major highway. I highly recommend this hotel for couples, families, and businesses trips.The hotel is located in one of the cities surrounding Birmingham. This is a must stay location.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 681calvinb
Fred D, General Manager at Embassy Suites by Hilton Birmingham, responded to this review

Thank you for the 5 star review, 681calvinb! We appreciate you staying with us and sharing your experience with the TripAdvisor community! We try to accommodate all types of travelers and I am glad you feel we do. Thank you for staying with us! We look forward to your next visit! Sincerely, Fred DeLaRosa

Kingsport, Tennessee
Reviewed 15 January 2017

Just about every Embassy Suites offers similar features and creature comforts. The room was your standard living area entry with the sleeping quarters located in the back of the room. There was a seperate sink/vanity in the bedroom. The furniture was in decent shape/age as well. The workout facilities were pretty standard for a hotel and the hotel brand. The...

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Helpful?
Thank C O
Reviewed 11 January 2017

We stayed at the Embassy Suites over the Christmas holidays. The rooms need to be renovated. They are very tired looking. The towels are ragged. The bed comforter had pink nail polish on it. The staff was pleasant but we had to repeatedly ask for our room to be cleaned and for towels. Very few holiday decorations were on the...

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Thank SweetHomeFlorida
Birmingham, United States
Reviewed 11 January 2017

There was a technical problem with the door key function. I had to make 6 trips to the lobby to get keys exchanged to get into the room. Ultimately at midnight they could not get me into my room where my clothes and computer were. They put me in a separate room by around 1 a.m. The staff promised to...

Review collected in partnership with Embassy Suites Hotels
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Thank pauloO6373DU
Navarre, Florida
Reviewed 11 January 2017

The room was spacious and clean. The open bar at the evening reception was fun. The breakfast was top notch. Good location to downtown. Friendly staff. Beautiful interior. Shower was relaxing. Easy access to interstate.

Review collected in partnership with Embassy Suites Hotels
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Thank Ryan D
Wetumpka, Alabama
Reviewed 10 January 2017

Old outdated rooms. Shower is an old warn out tub with extremely light water pressure and difficulty with temps. Little dirty. The center garden area was nice and relaxing. The breakfast was terrible or not etible. Bed was extremely uncomfortable. The floor would have been better.

Review collected in partnership with Embassy Suites Hotels
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Thank L1053NTanthonym
Portland, United States
Reviewed 9 January 2017

Management went above and beyond to make sure we were happy while we were there. Roads were icy during the stay, so the hotel made arrangements for the guests to have a lunch buffet available to purchase if we'd like. Very accomodating

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Bridgett B
EBillingslea, Front Office Manager at Embassy Suites by Hilton Birmingham, responded to this review

Dear Bridgett B, I am glad to read that our service and accommodations met your expectations, we hope to see you again soon. Sincerely, Earth Billingslea Assistant Front Office Manager Embassy Suites Birmingham

Atlanta, GA
Reviewed 7 January 2017

I was here for a full week, so I feel like this is a fair assessment. The good : Location is 2 miles from UAB as well as major roads and shopping. Free breakfast with a variety of hot and cold items. Free reception in the early evening with beer, wine, and hard liquor. This includes snacks, and not just...

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Helpful?
4Thank GuyFromAtlanta_GA
EBillingslea, Front Office Manager at Embassy Suites by Hilton Birmingham, responded to this review

Dear Guyfromatlanta, Thank you for taking the time to respond to our e-mail. I am sorry that the cleanliness of the room did not meet your expectations and our standards, and the restaurant experience was not always as pleasant. I will share your comments with our management and staff, especially with our Housekeeping,Engineering and Food & Beverage Departments. Sincerely, Earth...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Southbridge Office complex off of the Red Mountain Expressway, the Embassy Suites is the only upscale, all-suite hotel in the Birmingham area. Complimentary Cooked-to-Order Breakfast and a Manager's Reception served daily. Three miles from UAB Campus, St. Vincent's Hospital, the Zoo, Botanical Gardens, Civil Rights Institute and so much more. ... more   less 

Additional Information about Embassy Suites by Hilton Birmingham

Address: 2300 Woodcrest Place, Birmingham, AL 35209
Region: United States > Alabama > Birmingham
Price Range: $148 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Birmingham 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Embassy Suites Birmingham Hotel Birmingham
Birmingham Embassy Suites
Hotel Style:
#27 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Birmingham staff and other travellers.
3 questions
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Atlanta, GA
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else!”
 of 5 bubbles 420LisaE, 30 Jan 2017 | Read review
“Ask for a room not facing the highway...road noise can be heard.”
 of 5 bubbles 527co, 15 Jan 2017 | Read review
“Room away from elevators”
 of 5 bubbles GuyFromAtlanta_GA, 7 Jan 2017 | Read review
“None at all but if you have to stay stay away from the highway noise.”
 of 5 bubbles cindyalan84, 6 Jan 2017 | Read review
“Ask for a corner room since they are a bit larger”
 of 5 bubbles WillWork4Beer, 4 Jan 2017 | Read review
5 of 5