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There were two sets of elevators one set worked and one set didn't. The hotel is undergoing major renovations but they didn't seem to bother to make it easier for the current guests by pointing this out with a sign. Things like this happened over...More
1 Thank Julie S
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham AirportResponded 10 April 2017
Dear Julie S,
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate you choosing to stay with us. However, we sincerely apologize for any inconvenience the ongoing renovation may have caused you....More
Room and facilities, although undergoing remodeling was clean and nice. Food was surprisingly good.
We had a HUGH problem involving the "park and fly" service. We left the vehicle at the hotel and had a hotel provided shuttle to the airport which took about 5-...More
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham AirportResponded 11 May 2017
Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to our shuttle service. We always strive to provide our guests with a...More
The is hotel is worst than I expected. Dirty carpets. Windows that would not lock, dark dirty hallways, terrible shuttle service and police in the lobby. Need I say more? My son and I had to stay here with an early morning flight from Birmingham....More
1 Thank money4mice
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham AirportResponded 29 March 2017
Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. Please accept our sincere apologies for issues you experienced regarding the cleanliness of the room. I certainly appreciate you taking the...More
Awful!!!! The only reason this hotel rates one star is that it has a restaurant and bar onsite. Horrible. I only paid $50 on a third party site on a week nite just before Christmas. My young son stepped into the room and said "Mommie...More
Thank Danielle N
Response from Nayeli V, Front Office Manager at Holiday Inn Birmingham AirportResponded 13 January 2017
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room quality and conditions. Rest assured that these issues will be looked into. We value...More
This was the absolute WORST experience and doesn't even deserve 1 star! The rooms are NOTHING like the pictures, they are disgusting. "Non Smoking" rooms smelled like an ash tray. Windows broken, toilets constantly running. Carpet looks like it's from the 60's stained and ripped...More
Response from Nayeli V, Front Office Manager at Holiday Inn Birmingham AirportResponded 5 January 2017
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbances you have experienced during your stay due to the room conditions. We are currently renovating and working hard to make enhancements to deliver a...More
US$95 - US$162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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