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All reviewsfive pointsvalet parkingboutique hotelwithin walking distanceupgraded to a suiteparking deckvulcan statuecorner suiteuab medical centerbirmingham hotelself parkice machinewater pressurestaff was friendlyfree breakfastdefinitely stay here againthe breakfast area
We checked in and had to check out immediately. The hotel is plainly unsafe at this point with renovations on most of the floors and elevator problems, cleanliness problems, safety concerns, the only thing we can say good about the place at this point is...More
So much for the romantic night away from home we'd planned..
Pros: it was convienent to the restaurant where we had a dinner reservation.
Cons: we were informed that the hotel was under rennovation when we made the reservation...what we WEREN'T told was that it...More
Looked like they were in the middle -- or the start -- of transforming it to a Hotel Indigo. There was no signage on the street side for the hotel so it was a little frustrating to find. Reception is actually around the backside -...More
My husband called and made reservations for my birthday, Dec 2. We were really looking forward to a nice kid free night away. That is the opposite of what we got. Upon making the reservation by phone, he was not made aware of the renovations....More
1 Thank beth120282
Response from Ray M, Manager at The Hotel Highland Downtown UABResponded 7 December 2017
Thank you for telling us about your stay. While we strive to make sure every guest has a wonderful experience with us, we are truly sorry about the disturbance caused by the local businesses and will be addressing this issue immediately. We certainly hope that...More
I was looking forward to this “boutique” hotel and I’m sure once the renovation is complete it will be the gem of Five Points. Currently under construction to become a Hotel Indigo. Negatives based on the Reno: no valet parking, restaurant & business center are...More
Thank Delia P
Response from Ray M, Manager at The Hotel Highland Downtown UABResponded 6 December 2017
Thank you for taking the time to tell us about your stay. We certainly hope you will come back and see us after renovations are complete.