We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I needed a place to stay after the Janet concert and seeing that the Sheraton property is directly across from the BJCC, I figured this was the best bet!!!! The hotel is functional. I stayed on the atrium side which was supposedly renovated recently. The...More
1 Thank outoftownvisitor_11
Response from Pam W, Manager at Sheraton BirminghamResponded 12 December 2017
Thank you for taking the time to share your recent experience at the Sheraton Birmingham Hotel with us.
Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we...More
I recently stayed at the Sheraton for a work event. I was a little underwhelmed by the room, but the staff more than made up for the lackluster accommodations.
Let's start with the not so good: The first room I was put in smelled like...More
Huge property, but easy to navigate through. The room had an amazing view of Birmingham and was spotless! The staff was genuine and greeted me each time I made passing. Very convenient location, clean rooms, happy staff, airport shuttle and a shuttle to take you...More
My fiance was part of a banquet the evening we were there, from the check in to the departure it was beautiful. We enjoyed the staff, we stayed in the Atrium, the set up of the banquet, the service before during and after the banquet...More
This felt like a traditional, slightly run down provincial hotel. The room was very basic and smelt old. There was no minibar or robe. The hotel seems to be part of a larger complex and the meal was a bit mediocre. Good location to explore...More
Thank Paul R
Response from Pam W, Manager at Sheraton BirminghamResponded 19 November 2017
Thank you for sharing your recent experience at the Sheraton Birmingham Hotel.
Everything we do is aimed at providing you with an excellent hotel experience. Please except our sincere apologies for inconveniences you may have experienced during your stay.
We would like to...More