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Sheraton Birmingham

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Sheraton Birmingham
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908 Reviews from our TripAdvisor Community

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Showing 904: English reviews
Ann Arbor, MI
Reviewed 13 February 2017

I reserved a "Deluxe King Room". It was anything but deluxe. TV didn't work properly. Tried to purchase a movie--got charged 3 times and movie still would not play. Remedied situation and removed from bill, but very inconvenient since it was 10 pm at night. All the electrical cords going to tv, etc. were fully visible behind desk. TV stand...

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Helpful?
1Thank mrose1065
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello mrose1065, Thank you for giving us a detailed account of your stay. I would like to apologize for any inconvenience you endured during your visit. All of your concerns have been addressed with my staff. We hope to see you again. Warm Regards, Pam Washington Hotel Manager

Marietta, Georgia
Reviewed 9 February 2017

My family (4 of us, with 2 kids) stayed here for the recent Davis Cup tennis tournament, and the room and hotel were generally fine (clean room, bathroom was fine and functional, interesting atrium layout, etc.). The parking deck is a little bit of a walk, but nothing horrible. If you self-park, make sure to get a hang tag at...

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1Thank EricY_68
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello EricY_68, Thank you for sharing and for choosing to stay at the Sheraton Birmingham. I will be sure to get our elevator lights fixed so that they are easily visible. Thank you for bringing that to our attention. Warm Regards, Pam Washington Hotel Manager

Sevierville, Tennessee
Reviewed 5 February 2017

I stayed multiple days for a work meeting. Parking is an issue as it's a long ways to the lobby from the tight fitting parking garage. Directions (signage) from the parking garage to the lobby are not sufficient. Check-in was prompt even though I had to yell to hear over the parking groups music in the lobby. It really is...

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Helpful?
Thank Barista90
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello Barista90, Thank you for taking the time to share your concerns with us. I would like to extend a sincere apology for any annoyances you encountered during your stay here. Please know that all of your concerns have been addressed with the appropriate departments. We hope you give us another chance in the future. Warm Regards, Pam Washington Hotel...

Reviewed 4 February 2017 via mobile

We came here for the US v Switzerland Davis Cup Tennis match being held at the Convention Center that's attached. There also is some kind of ballroom dancing event going on as well as a Beer Festival. When we got here, there were two of six check-in desks open with a line of people waiting. An employee came out eventually...

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Thank CorpTraveler01
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello CorpTraveler01, Thank you for providing us with your valuable feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any and all inconveniences. We have shared your feedback with the appropriate hotel team to ensure that this...

Cullman, Alabama
Reviewed 4 February 2017

Our children gave us tickets to Dancing with the Stars, for Feb. 3rd. 2017. I called and made reservations, ungraded to the Sheraton Club, I was told it incld. appetizers and drinks. I was expecting a nice buffet with alcoholic beverages. When we went to the 17th floor to check it out at 5:00, there was no food out, coffee...

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1Thank yayaann
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello yayaann, Thank you for providing us with a detailed account of your stay. I would like to extend a sincere apology for your inconveniences. We take pride in the amenities we provide for our guest and it sound as though we dropped the ball during your time here with us. We would like to invite you back so we...

Virginia
Reviewed 24 January 2017 via mobile

I am usually a Hampton Inn/Hilton Garden customer but I attended a conference for my company at this hotel...it would have been a great opportunity for Sheraton to earn a bi-weekly traveler's business...but they fell very short. I had to take cold showers 2 of 3 mornings. There was a gross red stain on the carpet next to the bed,...

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1Thank LaineVIrginia
Houston, Texas
Reviewed 18 January 2017

I stayed here on Dec 31, and it was kind of terrible. There was some New Year Eve concert next door, and it is the first time I saw so many hippies in a hotel like Sheraton; it was very noisy. Besides, there was a false fire alarm at 4am, which is also the first time I met in a...

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Thank Abel_Wang
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello Abel_Wang, Thank you for sharing your concerns with us. I would like to apologize for any disturbances you encountered during you visit here. We would love to invite you back to our property so we may have the chance to gain your confidence back in the Sheraton Birmingham Hotel. Warm Regards, Pam Washington Hotel Manager

Raleigh, North Carolina
Reviewed 16 January 2017

I am 100% Marriott customer, but used some points for a Sheraton for the first time since the merger with SPG. Was thinking this type hotel is same category as a "red M" Marriott. Liked the openness of the hotel and the room was a nice size. Liked the toiletries provided as well. BUT... No fridge in the room, $20...

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Helpful?
1Thank tjeason
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello tjeason, Thank you for sharing your experience with us and for giving the Sheraton brand a try. Good news...we do plan on upgrading our property in the near future so stay tuned. We would love to welcome you back so you may have the chance to see some of the changes that will be taking place. Warm Regards, Pam...

Bryan, Texas
Reviewed 15 January 2017 via mobile

Nice hotel. Clean and well kept. Laid out a bit different. Staff was friendly and helpful. Had room service it was prompt but quality was not that great. Steak tuff and dry. My wife had a salad it was ok.

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Thank Yraveler
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello Yraveler, Thank you for your review. I would like to apologize if we did not meet all of your expectations during your visit. We would like to invite you back so we may have the chance to "WOW" you. Hoping to see you and your wife again in the future. Warm Regards, Pam Washington Hotel Manager

Medford, Massachusetts
Reviewed 15 January 2017 via mobile

Perfect place to stay in Birmingham. They have a shuttle from the airport every thirty minutes. Front desk was very friendly and offered a ton of information about hotel and surrounding area. Downtown is a short walk away. Rooms are good sized, clean and quiet. Hotel is attached right to convention center. Club lounge is well stocked and has a...

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Thank AAUte
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello AAUte, Thank you for taking the time to share your comments with us. We look forward to seeing you the next time you are in town. Warm Regards, Pam Washington Hotel Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Sheraton Birmingham Hotel has 123,000 sq ft of updated event space and is connected by skywalk to Birmingham/Jefferson Convention Complex. We're home to Birmingham's largest ballroom (25,000 sq ft). ... more   less 

Additional Information about Sheraton Birmingham

Address: 2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
Region: United States > Alabama > Birmingham
Price Range: $221 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Birmingham 3.5*
Number of rooms: 757
Reservation Options:
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Also Known As:
Sheraton Birmingham Hotel Birmingham
Birmingham Sheraton
Hotel Style:
#2 Green Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Birmingham staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King beds are comfortable”
 of 5 bubbles A2951QOchristianm, 25 Feb 2017 | Read review
“I had a great view of a major highway including being able to easily hear traffic. Avoid 650 rooms at minimum.”
 of 5 bubbles Barista90, 5 Feb 2017 | Read review
“no complaint about room. If you want a cocktail, I would suggest you take your own.”
 of 5 bubbles yayaann, 4 Feb 2017 | Read review
“Relax and definitely visit the historic sites.”
 of 5 bubbles Scrutchings, 6 Jan 2017 | Read review
“Don't pay extra for club level. The lounge is not worth the extra money paid.”
 of 5 bubbles Pyx44, 6 Nov 2016 | Read review
5 of 5