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I was one of many track officials who stayed at the Sheraton Feb. 24th - 26th. My stay was great. The front desk started my stay off well. They were very customer service friendly and greeted me with a smile. The restaurant was also awesome....More
Response from sheswithstarwood, Marketing Coordinator at Sheraton Birmingham HotelResponded 3 April 2014
Thank you so much for taking the time to write this fantastic review. There is nothing we love to hear more than our guests loving their service and experience with us! Guest satisfaction is our number one goal and there is nothing better...More
We found the staff to be excellent. Making us feel very welcome to Alabama. We were greeted by a very warm and friendly, welcoming gentleman, bus boy, Carey. From there we were directed to the front desk to sign in for our room. There we...More
Thank Everett and Jan... W
Response from sheswithstarwood, Marketing Coordinator at Sheraton Birmingham HotelResponded 24 March 2014
Dear Everett and Jan...W,
I am delighted to hear that our associates were able to provide you a level of service that left a great lasting impression. They are passionate about delivering the best service possible and your feedback is confirmation that their efforts are...More
Stayed at the Sheraton Birmingham for a weekend conference. Check-in process went very smoothly. Rooms were very clean and quiet. There is not much in the immediate area to see and do, but if you have a mode of transportation there is plenty of restaurants...More
1 Thank Anna P
Response from sheswithstarwood, Marketing Coordinator at Sheraton Birmingham HotelResponded 1 April 2014
Dear Anna P,
Thank you for taking the time to review our hotel . We really appreciate your comments and are glad you had a great stay with us. We look forward to seeing you again in the near future.
This is a really nice hotel. The staff is very considerate and accommodating. The location next to the convention center is great and the downtown location is cleaned up from years past. We have stayed there a few times over the past two decades. The...More
We recently stayed at the Sheraton for the first time. It was an awesome experience. The upgrade to the Club Level was worth every penny. The customer service at the front desk was great. Lakisha Moore was pleasant and answered all our questions. She actually...More