Everything was super clean when we were there. Our room was new, and I inspected our room thorougly for bed bugs. I'v had a 4 hour bed bug training class, and I knew all of the places to look, and I didn't see any. Although didn't see any, my family and I still take precaution. Here are a few tips: 1. inspect the bottom of your hotel room curtain looking for tiny black or dark red spots. 2. Pull up your sheets, and unzip the matress protector, thoroughly run your hand along the ridges of your matress seam. 3. life your matress completely up to inspect under the matress. 4. check between the fabric chairs for small black and dark spots. 5. keep all luggage zipped at all times, and off of the floor, including shoes. There are 4 of us in my family, and we all put our luggage on top of the desk, end tables, and luggage racks. We have even put our luggage in the bath tubs. Hard surfaces without cracks and crevices are difficult for bed bugs to get into. Overall, the hotel lobby doesn't look like much, it's clean, but a little outdated. Surpisingly the rooms are new, new linen, new spacious bathrooms, and very clean. You should be ok.

1 vote

I though I did see one, but I'd call. We drove. (I may be mis-remembering but I could swear I some people getting off a shuttle. But it may not have been a Hyatt Place vehicle.)

0 votes

We are approximately 18-20 miles from Ross Bridges. We do have another Hyatt Place Hoover location that is located closer. Delphine Gaines, General Manager

0 votes

Hello Unfortunately, none of our rooms have balconies.

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