The housekeeping leaves a lot to be desired. The hotel is outdated with an old tv that doesn't get very many channels. Not many outlets and no USB outlets. You can do better in the Birmingham area for the same or less price.
Usually a great place to stay and a good value. Housekeeping was pushed to its limits due to a sell out condition. Staff did their best to keep all happy. Front desk personnel worked to get all checked in as quick as rooms were clean.
Everything was much better than expected. The hotel was conveniently located with plenty of amenities throughout the area. The customer service of the staff was wonderful. Someone was always at the from desk and greeted everyone who entered the front doors.
First of all, Anitra greeted us at the front desk. She was very kind and accommodating. Initially, we were very impressed with the size of the room and the location. We went to a couple of soccer games and returned late that night. After my husband used the toilet, he…
It was a last minute walk up reservation for business and the staff, Anitra and Stephanie were Awesome! All of the other staff members were polite and welcoming. The location was away from the busy 280 Hwy and surrounded by mature trees. Making it a fairly quite place to be.
"Try to get a room away from the elevator."
"let them know you want a newly remodeled room if they have not all been completed yet"
"We stayed on three different floors and all were good!"
"The whole hotel was quiet . This hotel was extremely clean."
"Stay somewhere else"