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Sonesta ES Suites Birmingham

202 reviews
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Traveller (68)
Room & Suite (28)
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Overview
  • Excellent42%
  • Very good29%
  • Average10%
  • Poor7%
  • Terrible12%
Travellers talk about
“residence inn”(41 reviews)
“superior grill”(5 reviews)
“front desk”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Birmingham
Special Offer: Free Breakfast & Parking
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Reviews (202)Write a Review
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All reviewsresidence innsuperior grillfront deskfull kitchenroom was cleanbasketball courtan older propertystaff was very friendlymarriott propertiesbit wornhighly recommend this locationwafflesextended staysummit mallgreat stayexercise roomshort stay
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41 - 45 of 201 reviews
Reviewed 13 December 2016

The staff is extraordinarily nice, which reflects very well upon Marriott's training programs. However, the physical plant is badly worn. If not for the staff, I would rate the hotel a 1 or 2 based on the wear/tear of the facility and furnishings. Telephone in...More

Thank JakeATL
Response from Jeffrey P, General Manager at Sonesta ES Suites BirminghamResponded 14 December 2016

Dear JakeATL, Thank you very much for the feedback and please accept my sincere apologies that your stay was anything less than perfect. I have shared your comments with our team and I assure you we will do everything possible to rectify the challenges you...More

Reviewed 24 October 2016

I often travel here for business and absolutely love it every time! The staff is always helpful, nice, and courteous. I've never experienced problems with housekeeping and breakfast is always hot and there are a lot of fresh varieties. Good laundry facility, market, gym, basketball...More

1  Thank buabuagirl
Response from Jeffrey P, General Manager at Sonesta ES Suites BirminghamResponded 25 October 2016

Dear buabuagirl Thank you so much for your kind words. I am glad to hear that David in Maintenance was able to help you out with your AC challenge. I have shared your comments with our team and they would like me to extend their...More

Reviewed 18 October 2016 via mobile

Stayed here again for a football weekend. Perfect location with easy access to major highways and interstates. Restaurants within walking distance, deli, gas and grocery store nearby. Well appointed and maintained. Breakfast offerings were nice. Would definitely stay again.More

Thank April B
Response from Jeffrey P, General Manager at Sonesta ES Suites BirminghamResponded 19 October 2016

Dear April B Thank you so much for the review! I hope you had a great time at the game and that you will be back for many more. Please let us know when you are headed our way. I have shared your comments with...More

Reviewed 24 September 2016 via mobile

Room was very nice. Had everything you would need for an extended stay. Full kitchen, lots of area to relax. The only thing I noticed was the air conditioner was somewhat loud when it would kick on and off.More

Thank JimboA1964
Response from Jeffrey P, General Manager at Sonesta ES Suites BirminghamResponded 26 September 2016

Dear JimboA1964 Thank you so much for the feedback on your recent stay. If you could reach out to me and let me know which room you were in I can certainly have the AC unit checked. We do look forward to welcoming you back...More

Reviewed 22 August 2016 via mobile

We stayed here during a convention. Although the staff is incredibly efficient and friendly, the hotel needs some serious TLC. Our first room smelled like smoke, so we ended up being moved to a handicap room. Definitely needs an upgrade, as the furniture was worn,...More

Thank blondewithdogs
Response from Jeffrey P, General Manager at Sonesta ES Suites BirminghamResponded 24 August 2016

Dear blondwithdogs, Thank you so much for posting a tripadvisor review. I am very sorry to hear that you did not have a great experience. Our hotel will be getting that much needed TLC lift in the fall and we are very excited. We will...More

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1789101141
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$81 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Birmingham
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Birmingham
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (68)
Room & Suite (28)
Dining (4)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Room 414 was very bright, and has a nice view of the small lake on the property, at night it is gorgeous just..."
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"Don't stay here! If you do stay on second floor so you don't hear upstairs neighbors all night"
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"It is no longer a Residence Inn and is not affiliated with Marriott at all."
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"I'd stay upstairs. We had stomping feet above all night."
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