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All reviewssweet hotelbig bathroomcourtyard marriottmarriott rewardsstaff was friendlyroad noisehighly recommend this hotelcomplimentary breakfastrooms are cleanrestaurants and shoppingbusiness triplocation is greatdesk clerklobbybistrogmpullout
We stayed here over Memorial weekend while in town for a family celebration. We have a large family and can be quite overwhelming at times. The staff was fantastic and definitely made our stay. Tracie and Uniqua were so pleasant and helpful. They went above...More
Response from Christa T, Manager at Courtyard Birmingham TrussvilleResponded 5 weeks ago
Thank you for giving us a great score on your survey. I am glad to hear that the ladies did a great job at exceeding your expectations at our Bistro. I will definitely let them know the good remarks you said about them. I am...More
Booked and prepaid for the room a week out. After 5 hours of driving we arrived at 5pm and were told that no rooms were ready. Having to sit and wait in an unclean lobby with gnats flying around. Not be back!More
Response from Christa T, Manager at Courtyard Birmingham TrussvilleResponded June 12, 2018
Hello my name is Christa Thornton, I am the Assistant General Manager at Courtyard Marriott in Trussville. I want to apologize for the inconvenience of not having your room ready when you arrived. We always try to strive to be our best at all times...More
I have stayed here numerous time. No question, the nicest hotel in the area. Friendly staff, clean modern rooms, convenient to restaurants and shopping. Highly recommend this hotel if you are going to be in the area.
Thank Douglas D
Response from Christa T, Guest Relations Manager at Courtyard Birmingham TrussvilleResponded May 27, 2018
Thank You sir for your survey. We are glad you enjoyed your stay and hope to see you again soon.
We stayed at this hotel for a business trip in April, 2018. The hotel is clean and convenient and was well suited for our purposes. The staff there was incredible. Christa, Tracy and Tonya were so attentive and anticipated our needs. I am so appreciated...More
The property is very nice as expected. Room was comfortable and clean. On the surface you'd think this was the typical courtyard.
BUT, staying there on a Saturday night one will think otherwise. We were traveling a day ahead of a work trip for my...More