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Pullman Lijiang Resort & Spa

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#7 of 922 Hotels in Lijiang
Certificate of Excellence
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Pullman Lijiang Resort & Spa
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238 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Singapore, Singapore
Reviewed 28 May 2015

Had booked the Deluxe Villa one Bedroom (mainly because of the outdoor jacuzzi) for 3 nights and this is our experience. Disappointed with the hotel service, facilities and transport. Overall stay was bad, the services we get is not on par with what we are paying which is not acceptable. Night 1: - Arrive hotel at 12midnight due to flight...

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Helpful?
4Thank annoymous520
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear annoymous520, Thank you very much so kindly for taking the time to let us know about the inconveniences you had to experience in our hotel during your stay with us here in Lijiang last week. I wish it would have been under more pleasant circumstances and I deeply regret in learning about the situation and so many shortcomings. I...

Shanghai, China
Reviewed 10 May 2015

The Pullman Lijiang has an idyllic setting with Jade Dragon Snow Mountain directly in your site as you enter. The Madera spa is to the right of the entry and if you do not stay, go to this most unique spa with indoor and outdoor treatment rooms. The breakfast buffet is fantastic but only topped by the Chinese restaurant. The...

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Helpful?
Thank Stephanie C
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Stephanie C, It was an absolute pleasure receiving your kind comments following your stay with us at Pullman Lijiang Resort & Spa. I am very happy to hear that you have enjoyed one of our specious and well-designed villas with the breathtaking view of the Snow Mountain. All our villas combine Naxi architectural exteriors and contemporary interiors and our...

Perth, Australia
Reviewed 23 April 2015

The Pullman Lijiang Resort and Spa offers mainly villa type accommodation spread out in its relatively extensive grounds. There is a low rise building next to the main reception building that holds its more standard rooms. The minute you walk through the pillared foyer framing the Jade Dragon Snow Mountain in the background, you know that you have arrived at...

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Helpful?
1Thank EricPerth_Australia
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear EricPerth_Australia, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery, especially our Housekeeping and concierge service and...

Beijing
Reviewed 6 April 2015

It is a very beautiful resort and the view of the Jade Dragon Mountain is spectacular. Service in the restaurant is painfully slow, but people are friendly and when the food finally reaches the table it is really good. If you travel with smaller kids, it is too far to walk to the next restaurant or anywhere outside the hotel....

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank weloveholidays2015
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Weloveholidays2015, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. I am very glad to hear that you have enjoyed your stay with us in one of our peaceful villas, which combine Naxi architectural exteriors and contemporary interiors and...

Shenzhen, China
Reviewed 30 March 2015

Very well maintained Resort hotel. Good location in walking distance to Shuhe old town. The “In Villa Barbecue” is a must do. They set up a small buffet in your villas cord yard and have chefs and staff serving, truly 5 star! They also do a weekend barbecue at the lakeside. I didn’t try it, but the arrangements looked very...

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Helpful?
Thank Mathias E
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Mathias E, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear...

Beijing, China
Reviewed 5 February 2015 via mobile

I went to Lijiang at the end of October and stay at Pullman in one of the villa! Just stunning, luxurious and cozy! I was with my parents; we originally planed to stay only 1 night but extended our stay as we loved the property and their warm service! We went for dinner in their all-day-dining and in their Chinese...

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Helpful?
Thank AurelieSWF
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear AurelieSWF, It was an absolute pleasure receiving your kind comments following your stay with your family at Pullman Lijiang Resort & Spa. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. Thank you very much for bringing to our attention the outstanding service provided by our staff, our success...

Shanghai, China
Reviewed 18 January 2015

We have stayed for 3 Nights very nice and friendly welcome at the Frontdesk. Overall very nice and friendly employees. When we booked a Tour, very helpful and very good explaine about the area. Houskeeping very good the room was done very nice and always clean. We have had always a very good international breakfast,a great varity on the Breakfastbuffet...

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Helpful?
Thank Heinz S
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear HeinzS, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we truly do appreciate your valuable feedback and comments. Thank you very much for bringing to our attention the outstanding service provided by our staff, our success is due to the actions of very special individuals who work to...

Asker, Norway
Reviewed 13 January 2015

Review collected in partnership with Accorhotels.com
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Thank arneeriko
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Shanghai, China
Reviewed 8 January 2015

This was my first visit to Lijiang and Yunnan Provence, the first time at this hotel and it was for me a absolutely unforgettable holiday and nicest stay I ever had, at the Pullam Lijiang Resort & Spa. Not only that thes villas are just gorgeous and so comfortable, all the resort associates have been extremely nice, attentive and helpful,...

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Helpful?
1Thank Si Hong L
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Si Hong L, It was an absolute pleasure receiving your kind comments following your stay at the Pullman Lijiang Resort & Spa. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. Thank you very much for bringing to our attention the outstanding service provided by our staff, our success...

Kunming, China
Reviewed 6 January 2015

We stayed in on of the gorgeous one bed room villas with our own courtyard, including hot bath! The privacy was incredibale and all the other facilities of our villa just outstanding! The location of the hotel is just perfect, very quiet and still near to the old town Shuhe. And just unique, the horse carriage of the hotel taking...

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Helpful?
Thank LL Z
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear LL Z, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us in one of our peaceful villas, which combine Naxi architectural exteriors and contemporary interiors and also the breathtaking view of the snow mountain from all...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 

Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Region: China > Yunnan > Lijiang
Price Range: $177 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Lijiang Resort & Spa 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Pullman Lijiang Resort And Spa
Pullman Lijiang Hotel Lijiang
Hotel Style:
#4 Spa Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#5 Luxury Hotel in Lijiang
#6 Family Hotel in Lijiang
#22 Best Value Hotel in Lijiang
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Lijiang Resort & Spa staff and other travellers.
5 questions
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Hong Kong, China
over a year ago

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Questions? Get answers from Pullman Lijiang Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the luxurious villa with private outdoor hot bath really tops”
Calvinta, 21 Jan 2017 | Read review
“Fantastic view and location! View of the mountains are to die for”
LeePW, 10 Jan 2017 | Read review
“Expect more time at check in”
tisantlai, 2 Jan 2017 | Read review
“For families, rooms with outdoor hot tubs are great.”
EmilyS678, 17 Apr 2016 | Read review
“Best views of the Dragon mountain from Deluxe rooms”
LadyA_9228, 29 Mar 2016 | Read review
5 of 5