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Centre d’Accueil Caritas

Traveller (13)
Room & Suite (2)
  • Excellent5%
  • Very good27%
  • Average41%
  • Poor16%
  • Terrible11%
16 Jan 2018
“Average hotel with nice view of lake Kivu”
6 Sep 2017
“Tired but ok”
Free Internet
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Reviews (18)
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1 - 5 of 14 reviews
Reviewed 4 weeks ago

My and my wife stayed in the hotel two nights. The hotel has beautiful garden just above lake Kivu. Our room was spacious and clean and had nice terrace with view to the lake. Breakfasts were very simple but tasty and dinners very good. I...More

Thank Jaromír G
Reviewed 16 January 2018 via mobile

Stayed for one night before Gorilla tracking in the Virunga. My guide took me here because I insisted on hot water. The place is not on the main road and its intimate, on the lake with a nice garden. The room was good with a...More

Thank Evelyn D
Reviewed 6 September 2017

I'd concur with the previous reviewers. Beautiful view of Lake Kivu at a fraction of a price of the Serena Hotel just across the border in Rwanda. It has a pretty garden leading down to the water. The food is fine. Brochettes (local kebabs) are...More

Thank Kate-Adie
Reviewed 30 August 2017

The only good part about this hotel was the lake view in back. Room was bad. With mold/leak marks in the ceiling in the bedroom and toilet. Flush wasn't working properly either. We ordered veggie pizza from the restaurant, it was really bad!! Not sure...More

Thank sganesan
Reviewed 7 August 2017 via mobile

I went here with my girlfriend for two nights in July, 2017 and we had a very bad experience here. The staff was very unfriendly and rude. There was no hot water most of the time and the food was bad and overpriced. I won't...More

Thank flo1992flo
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Traveller (13)
Room & Suite (2)
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Room Tips
"ask for lake view room"
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"Good water pressure - ground floor. Better view - main building overlooking the lake. Good internet - room..."
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"Choose a room in the upper floor with lake view"
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