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Courtyard Guayaquil

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484 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Laguna Niguel, California
Level Contributor
89 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 16 September 2016

My husband and I spent a total of 3 nights at this hotel (one night in a regular room upon arrival in Ecuador; two nights in a deluxe room prior to leaving for Galapagos). Prior to arriving, I arranged complimentary shuttle pick-up from the airport, which was great. There was a sign with my name on it waiting for us... More 

Helpful?
Thank Rebecca Z
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Rebecca Z, We are glad to know we have delivered you and your husband a Courtyard by Marriott experience up to your expectations. And that you have enjoyed our strategic location, the transfer service, but mostly the warmth of our personnel. Thanks for sharing your experience with the TripAdvisor community, we hope to see you again on your next... More 

Cocoa Beach, Florida
2 reviews
Reviewed 8 September 2016 via mobile

Very nice hotel , very comfortable and elegant , great gym and pool , fabulous to have fun with the entire family, hotel has a great location and is minutes to a shopping mall, restaurants , very close to the city's airport and bus terminal .

Helpful?
Thank Victor S
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Victor S, We are glad to know we have delivered you and your entire family a Courtyard by Marriott experience up to your expectations. And that you have enjoyed our indoor pool, the gym and our strategic location. Thanks for sharing your experience with the TripAdvisor community, we hope to see you again on your next visit to our... More 

Quito, Ecuador
Level Contributor
28 reviews
Reviewed 29 August 2016 via mobile

The best experience in Guayaquil, the staff from the hotel was excellent, the room clean and comfort, it's was near everything. The breakfast what was included also was delicious. My overall experience here was excellent, my next visit to the city will be to courtyard as well

Helpful?
Thank Alejo P
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Alejo P, Thank you very much for sharing your memorable experience at the Courtyard Guayaquil with the TripAdvisor community. We are really glad to know that you've enjoyed our facilities, our strategic location, the buffet breakfast and -most of all- the warmth of our team. It will be a pleasure for us to see you again, please do not... More 

Miami Beach, Florida
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2016 via mobile

I a frequent customer of the Marriot Hotel (platinum) and I made my booking in this Courtyard for a business trip. At my arrival after a long trip, I found a room completely different that the one I booked , when Im asked for the room that I booked , the frontdesk, He just answered me: sorry is the only... More 

Helpful?
Thank CanalesS
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Mr. CanalesS, We are aware that we have fallen short to your expectations on your last visit to Courtyard Guayaquil and we are really sorry for not delivering you a memorable experience. Please accept our apologies in name of all the team and be sure that we have shared your comments in order to avoid situations like this repeat.... More 

Bahia de Caraquez, Ecuador
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2016 via mobile

I usually stay at Howard Johnson's when arriving or departing Ecuador but on the recommendation of friends I decided to try the courtyard. The courtyard is nice but a few things were lacking. At Hojo's we really like being able to have room service no matter how late we get in, a decent meal in the room is always nice... More 

Helpful?
Thank Yevettee
Kerly M, Guest Relations Manager at Courtyard Guayaquil, responded to this review

Dear Yevettee, Thanks for sharing your experience at TripAdvisor and for choosing us during your stay at Guayaquil. We are really glad to know that you've enjoyed the pillows in your room. Effectively, our room service is open 'til 22h00, nevertheless we have The Market available 24 hours with lighter options as salads, snacks, drinks, sandwiches, between others, to all... More 

2 reviews
Reviewed 15 August 2016 via mobile

I would like to thank you for all the splendid environment and service provided at your hotel, specially at your bar and restaurant.! Special thanks to your bartender "Katerina Lemus" for her always smiling service! She has been very corteous! All the best and keep the good service!!!

Helpful?
Thank Jan F
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Jan F, Thanks for sharing your comments in TripAdvisor. We will gladly pass on your message to our bartender, definitely there is no better acknowledgment that the one made by our guests. We are glad you chose us and that we delivered you a service up to your expectations. If your travels bring you back to Guayaquil please do... More 

Tampa, Florida
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 August 2016 via mobile

We booked this hotel for our 8 hour flight hotel and were beyond pleased with the amenities and staff. There is a nice lounge, business center, restaurant, spa, fitness center and pool! Priscila at the front desk checked us in and we were so impressed with her excellent English and stand out customer service. She suggested places to go and... More 

Helpful?
Thank Tampa33606
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Tampa33606, We are delighted to know that we delivered you a memorable experience, even though you only stayed a few hours with us. We will pass your comments on to Priscilla because there is no better motivation nor acknowledgment than such made by our guests. Thank you very much for choosing us and for sharing your experience with the... More 

Cuenca, Ecuador
Level Contributor
9 reviews
Reviewed 17 July 2016

Very friendly staff, cheap taxi ride to Mall del Sol, quiet rooms, maybe not the Hilton, but a VERY nice hotel at a fair price. Breakfast is probably not worth the $16.00 per person that they charge, but it is in line with the breakfast charge that other mainline hotels seem to charge. (still to expensive) Hotel uses magnetic card... More 

Helpful?
Thank tims33ford
Kerly M, Guest Relations Manager at Courtyard Guayaquil, responded to this review

Dear tims33ford, Thank you very much for sharing your comments on TripAdvisor. We are glad to know that we've delivered you a memorable experience thanks to our friendly staff and that you've enjoyed our facilities, specially regarding security. We hope to see you back on your next visit to Guayaquil. Please do not hesitate to contact us directly, it is... More 

South San Francisco, California
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 July 2016

As the hotel complimentary shuttle drove us near the hotel, I was glad to see the beautiful building of the hotel. We were given a room on a high floor which I loved as I can look down at the busy street from our quiet and clean room. It is walking distance from the Lovely San Marino Plaza Shopping Center.... More 

Helpful?
Thank Highzone
Kerly M, Guest Relations Manager at Courtyard Guayaquil, responded to this review

Dear Highzone, We are so pleased to know that you have enjoyed your stay at the Courtyard Guayaquil. From the building, to it's strategic location and the friendly staff. Thank you very much for sharing your memorable experience with the TripAdvisor community. If your travels bring you back to our city, please do not hesitate to contact us directly to... More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 July 2016 via mobile

I just stayed one night, but the staff was very nice and friendly, The room was very clean and comfortable, When i needed a taxi, the front dest man, helped me with that, The price was ok, not cheap but neither expensive, I would like to stay again in the hotel

Helpful?
Thank Deeanaec
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Deeanaec, Thank you very much for sharing your experience at TripAdvisor. We are glad to know that you've really enjoyed your stay at the Coutyard Guayaquil. If your travels bring you back to our city please do not hesitate to contact us directly to make your stay even better. We remain at your service. Sincerely, Kerly Moreno Courtyard by... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy both comfort and sophistication at the Courtyard Guayaquil. Our modern hotel offers free Wi-Fi and other excellent perks for your Ecuador visit. ... more   less 

Additional Information about Courtyard Guayaquil

Address: Av. Francisco De Orellana 236, Guayaquil, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: $119 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Guayaquil 3.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Courtyard By Marriott Guayaquil Hotel Guayaquil
Hotel Style:
#3 Romantic Hotel in Guayaquil
#5 Family Hotel in Guayaquil
#6 Business Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Guayaquil staff and other travellers.
8 questions
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Questions? Get answers from Courtyard Guayaquil staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any of the rooms at the front of the hotel offer a good view”
 of 5 bubbles tims33ford, 17 Jul 2016 | Read review
“I like the rooms on a high floor facing the street.”
 of 5 bubbles Highzone, 15 Jul 2016 | Read review
“Mangrove view”
 of 5 bubbles gustavosX2083YC, 15 Jun 2016 | Read review
“Ask for a high floor facing Av. de las Americas.”
 of 5 bubbles bicicle66, 14 Jun 2016 | Read review
“The back of the hotel.”
 of 5 bubbles SKG109, 10 May 2016 | Read review
5 of 5
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