We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sonesta Hotel Guayaquil

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Sonesta Hotel Guayaquil
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

620 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 123: English reviews
Reviewed 1 week ago via mobile

The hotel is just a good hotel with a nice location nearby airport and attached to a shopping mall. My stay was a smooth and a pleasant business stay. The not so great part appeared only when I was checking in to my next hotel after my flights. It appeared Sonesta Guayaquil had made a full amount reservation to my...

 Report
Helpful?
Thank 346esak
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for writing us and let us know your comments, they help us to detect those details that need to be improved inmediately; correct communication about blocked amount temporary by reason of guarantee. First of all we thank you for the information you supply about the situations presented with your credit card. We sincerely regret for the...

Sao Paulo, SP
Reviewed 21 October 2016

I arrived to the hotel and parked my car at the basement, I received a ticket and took the elevator to the reception desk and at the left there was the restaurant, just on time to have breakfast which had many options and was a mix of national and international food with tropical juices and more, the staff was excellent,...

 Report
Helpful?
Thank jackoec
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear guest Thank you for writing us and let us known your comments, they help us to detect those details that need to be improved. First of all we thank you for the information you supply about the situations presented with the parking staff. We sincerely regret for the inconvenience caused, we will take steps to make sure it does...

Reviewed 20 October 2016

Our last night in Ecuador we decided to stay at this Hotel in Guayaquil, we booked online because we found a great promotion. The place is central located to the most important places to see in Guayaquil. The rooms has a great view of the city, the service is excelent, the breakfast was so tasty We had a great time...

 Report
Helpful?
Thank Ashley B
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are grateful for having the time to let us your pleasant comments. It is very important for us to know how was your stay with us. Your evaluation will help us to continue providing you a high service that our guests deserves. We hope to see you soon. If you have any question, suggestion or additional requests,...

Lisbon, Portugal
Reviewed 7 October 2016 via mobile

I stayed at the SONESTA while on a business trip to Guayaquil. Friendly staff which I highlight Raul, Gabriela and David were always prompt and helpful. The breakfast and lunch, staff and cuisine, also great. I recommend the SONESTA especially because it is located close to the airport and the rooms are sound proof enough that you are not bothered...

 Report
Helpful?
Thank Bruno L
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil Thank you for writing us. Your comments are extremely important because they help us to continue providing the best service that our guests deserve. Sonesta Hotel Guayaquil is always at your service. We are looking forward to see you soon....

Reviewed 3 October 2016 via mobile

The service was good and rooms very nice. Very close to the airport and provide shuttle service. Room service was fast and very good food.... I would recommend staying here for anyone visiting the city.

 Report
Helpful?
1Thank John H
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil, thank you for writing us. Your comments are extremely important because they help us to continue providing the best service that our guests deserve. Sonesta Hotel Guayaquil is always at your service. We are looking forward to see you soon....

Buenos Aires, Argentina
Reviewed 26 September 2016

We just spent a night at this hotel between two flights. Pickup at the airport was free and very easily organized. Check in was quick and the staff was very nice and professional. As we arrived, our son was asleep in my arms and the lady at the front desk was so kind as to let me go straight to...

 Report
Helpful?
1Thank Aurelia M
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil Thank you for writing us. Your comments are extremely important because they help us to continue providing the best service that our guests deserve. Sonesta Hotel Guayaquil is always at your service. We are looking forward to see you soon....

Fredericton, Canada
Reviewed 21 September 2016

We were flying in from Galapagos and needed a night to stay prior to flying out of Guayaquil Airport to Panama. We chose this hotel due to their location and free airport shuttle. We were very impressed that when we arrived at the airport we were greeted by an official from the hotel to guide us to a taxi. It...

 Report
Helpful?
1Thank Jimmyytravel
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, It is a pleasure for us to greeting you and express our appreciation for your preference. We would like to remind you that our priority is the satisfaction of our guest and we are really happy for have been part of this special day. Your evaluation is important to let us know your opinion about our service quality,...

Washington DC, District of Columbia
Reviewed 10 September 2016

The good: This hotel has a great location, the beds are comfortable and clean, the premises seem very secure. The ugly: Customer service is abysmal. I got the impression they thought I was going to steal everything that wasn't nailed down. A porter followed me to my room, grabbed a laundry bag, and emptied the minibar. "You can just let...

 Report
Helpful?
2Thank A W
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for writing us and let us known your comments, they help us to detect those details that need to be improved. First of all we thank you for the information you supply about the situations presented with the customer service. We sincerely regret for the inconvenience caused, we will take steps to make sure it does...

Canton of Zurich, Switzerland
Reviewed 9 September 2016 via mobile

The hotel is well located directly linked with the mall "el sol". Large rooms well equipped and king size comfortable beds. The breakfast buffet is varied and tasteful. Service always quickly available and very nice. Room service has an equilibrium between local specialities and international ones. There is a well equipped gym to sweat your stress out.

 Report
Helpful?
Thank S O
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil. You enjoyed each service of Sonesta and we really appreciate that you share your commentaries about your great experience with us. Sonesta Hotel Guayaquil is always at your service. We are looking forward to see you soon. If you have...

Manta
Reviewed 30 August 2016

Hotel located in one of the main commercial areas of the city, making really easy to get to the main places. Front desk staff was very nice! Rooms were clean and comfortable. Amenities were good, and room service was outstanding. Rates are acceptable! 5 min ride to the Airport.

 Report
Helpful?
Thank Gustavo A
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil. Thank you for writing us, your opinion certainly assists us through our continuously process of service improvement. .Your comments are extremely important and we are really happy that your experience with us had been be wonderful. We invite you to stay very...

94 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (62)
Viewed
Dining (3)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (19)
Viewed
Pool/Beach Area (5)
Viewed
View from Room (3)
Viewed
Bathroom (5)
Viewed
Family/Play Areas (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (7)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (6)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guayaquil hotels
1.4 km away
Holiday Inn Guayaquil Airport
3.1 km away
Wyndham Guayaquil
Wyndham Guayaquil
#2 of 59 in Guayaquil
691 reviews
3.7 km away
Hotel Oro Verde Guayaquil
Show Prices
Show Prices
Show Prices
1.4 km away
Courtyard Guayaquil
Courtyard Guayaquil
#12 of 59 in Guayaquil
486 reviews
0.9 km away
Hilton Colon Guayaquil
Hilton Colon Guayaquil
#7 of 59 in Guayaquil
1,039 reviews
0.2 km away
Sheraton Guayaquil Hotel
Sheraton Guayaquil Hotel
#8 of 59 in Guayaquil
505 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about Sonesta Hotel Guayaquil

Address: Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil 090150, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: $151 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Hotel Guayaquil 3.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Odigeo, HotelTravel.com, Priceline and Travelocity so you can book your Sonesta Hotel Guayaquil reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Guayaquil
#1 Spa Hotel in Guayaquil
#4 Business Hotel in Guayaquil
#7 Romantic Hotel in Guayaquil
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Guayaquil staff and other travellers.
3 questions
Ask a question
NY
over a year ago

See all questions (3)

Questions? Get answers from Sonesta Hotel Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for everything before get surprised!”
 of 5 bubbles jackoec, 21 Oct 2016 | Read review
“Look for a room at the points of the almond shaped floors. They are the quietest.”
 of 5 bubbles 11StephenP11, 13 Aug 2016 | Read review
“don't face airport”
 of 5 bubbles 318marka, 8 Aug 2016 | Read review
“Ask for a room facing the airport on an upper floor!!!”
 of 5 bubbles Coralreefgirl, 23 Jul 2016 | Read review
“Rooms on top has nice views of the city!”
 of 5 bubbles roberthJ1236DR, 30 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay