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Sheraton Guayaquil Hotel

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Traveller (109)
Room & Suite (31)
Pool & Beach (8)
Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,171)
There are newer reviews for Sheraton Guayaquil Hotel
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Traveller rating
124
64
31
10
5
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124
64
31
10
5
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All reviewsclose to the airportfour pointsthe club loungemall across the streetrestaurant offersfitness facilitynice mallmall del solbusy roadplatinum memberfree shuttlebusiness tripthe shuttle driverpleasant stayroom servicesushiminutes from the airport
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21 - 25 of 234 reviews
Reviewed 19 December 2017

Don’t be fooled by the property saying it’s five stars, it’s definitely four stars. The rooms are okay, nothing lavish. The food service is very slow. The nice feature of this property is the good internet connection. Overall, disappointed but it was an okay stay.More

Review collected in partnership with this hotel
Thank Antoinette D
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 22 December 2017

Dear Antoinette D, Please receive a warm greeting from our team at Sheraton Guayaquil. We would like to thank you for letting us know about your experience at our Hotel. We assure you that we have taken into account your comments about food service, we...More

Reviewed 11 December 2017

Good services and good employees. Always kind and receptive. The room was always clean and satisfactory comfortable. The happy hour was good. Maybe more options for breakfast at 8 floor will improve the experience.More

Review collected in partnership with this hotel
Thank AndersonCeresa
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 3 January 2018

Dear olga AndersonCeresa, Grettings from the Sheraton Guayaquil Family. We appreciate the time you took to share your review Thank you for sharing your positive comments about the staff. We thank you also for the suggestions about breakfast at 8 floor. It is always good...More

Reviewed 10 December 2017

It was great trip with this hotel!!!!. Clean and Quite The people working the hotel very friendly. Nice location in Guayaquil. It's very connected close with shopping mall. also to the airport 5 min away.More

Review collected in partnership with this hotel
Thank Buenviaje2017
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 3 January 2018

Dear Buenviaje2017, Greetings from all those who make the Sheraton Guayaquil Family. We are beyond ecstatic to read your comments. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our service and location. We hope to welcome you back...More

Reviewed 9 December 2017

The hotel is fine if you're transiting and staying for the night. My issue was that as a SPG gold member and a SPG business card holder, I at least should have received lounge access. I did after I called to inquire about it but...More

Review collected in partnership with this hotel
Thank Ryo Y
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 19 December 2017

Dear Ryo Y, Grettings from the Sheraton Guayaquil Family. Please receive our most sincere apologies. We are really sorry that our front desk staff did not recognize you as a spg gold member. We value your comments cause these allow us to take the right...More

Reviewed 6 December 2017

Great location, just next to a big shopping mall that have food and place to walk, also it's quite quiet and peaceful. Staff are polite and friendly, and the receptionist has good english that everything make me feel comfortable.More

Review collected in partnership with this hotel
Thank 576carmen
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 3 January 2018

Dear 576carmen, Greattings from the Sheraton Guayaquil Family. Thank you for sharing your opinion about our location and staff service. We value every opinion from our dear guests. We certainly will like to have you back again for another one of a kind experience. Best...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$120 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
#5 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
#5 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (109)
Room & Suite (31)
Pool & Beach (8)
Dining (5)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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1KulaKat
16 January 2017|
AnswerShow all 4 answers
Response from Holly T | Reviewed this property |
Yes, 24 hours a day.
0
Votes
Room Tips
"I like the executive floor for the service in the VIP room."
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"Very good cleanliness...."
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"All rooms offer a good view."
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"Facing away from the mall to avoid traffic noise. 3rd floor - in order to be able to walk to the spa for free..."
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