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Sheraton Guayaquil Hotel

Booking.comUS$110*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Guayaquil Hotel
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701 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Miami, Florida
Reviewed 15 December 2016

If you are looking for must confortable Hotel in Guayaquil this is the place, just in front of the mall Del Sol and 5 minutes from the airport. Wonderful amenities, huge lobby and an excellent Rodizio restaurant .

Review collected in partnership with this hotel
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Helpful?
Thank Frank O
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Guest. We would like to thank you for choosing us for your stay . For our team it was a pleasure to serve you, and we are glad to know that you enjoyed our service. Looking forward to see you soon. Best regards, Pedro Serrano General Manager

Washington DC, District of Columbia
Reviewed 14 December 2016

This is a good business hotel in the suburbs of Guayaquil. The bus we took from Peru left us in front of Plaza del Sol, so it was perfect. The rooms are nice and simple. The service is very good, the staff is friendly and helpful. We only stayed one night, but being within the mall was very convenient. I...

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Helpful?
Thank AVM2016
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Guest. We are glad to know that you enjoyed our location, facilities and associates services. It was a pleasure for us to have you in our facilities and to serve you. We hope you will join us soon. Best regards, Pedro Serrano General Manager

Reviewed 11 December 2016

Nice accommodation in Guayaquil, we enjoyed our staying at Sheraton. The rooms are wide, clean and spacious. The place is centrally located , easy to walk around to see the city. Had a wonderful time there!

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Helpful?
Thank Karen B
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Karen B, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our location. We hope to welcome you back soon. Kind Regards, Pedro Serrano General Manager

Dublin, Ireland
Reviewed 7 December 2016

I stayed for 3 days in a business trip. Rooms were good and big with a really nice TV. I was not amazed by the amenities but the gym was good enough for what I needed. Really close to the airport with a good taxi service.

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Helpful?
Thank ramospablo
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear ramospablo, Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments will allow us to improve our service. Sheraton Hotel Guayaquil is always at your service. We are looking forward to see you soon. If you have any questions, suggestions or additional requests please contact us, we will be happy...

Philadelphia, PA
Reviewed 2 December 2016

We stayed for one night on our way to the islands. This is not a tourist town. We were still surprised when they did not have a map and were so worried about us taking a taxi to the waterfront area. It is nice that they were concerned but we are careful people and felt fine. It was great to...

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Helpful?
Thank detraveler_7
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear detraveler_7, Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments will allow us to improve our service. Sheraton Hotel Guayaquil is always at your service. We are looking forward to see you soon. If you have any questions, suggestions or additional requests please contact us, we will be happy...

Estados Unidos
Reviewed 2 December 2016

The service was excellent, The room was clean and all the personal were very friendly! Only 3 minutes drive to the airport adn the hotel was very confortable, the breakfast was very good! The food is very good and the staff are very welcoming. E The rooms are average, although very clean and comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank 753luisantoniof
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear 753luisantoniof, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our breakfast. We hope to welcome you back soon. Kind Regards, Pedro Serrano General Manager

Reviewed 30 November 2016 via mobile

Review of the Four Points Sheraton Guayaquil, EC The great treatment started at the airport. When I arrived at 2:00 am and over 3 hours late, the Sheraton shuttle was there and the driver was inside holding a sign with my company name on it. The driver helped my co-worker and I load our bags. The drive to the hotel...

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Helpful?
1Thank Royce N
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Royce N We are ecstatic to be representing the Sheraton brand to such high a high regard and to have accommodated you during your most recent visit to Guayaquil. Thank you for recognizing everything we have to offer from remarkable accommodations to fantastic value to the most wonderful employees. It is lovely that your experience at our hotel was...

Los Angeles, California
Reviewed 30 November 2016

This hotel is located very close to the airport and right across the street from the mall. There is airport transportation via a van most times, except late at night, a cab is used to bring you to the hotel after being met at the airport by hotel staff. We stayed here on the way to the Galapagos as well...

Review collected in partnership with this hotel
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Helpful?
Thank 7542TravelingMan
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear 7542TravelingMan, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our service. We hope to welcome you back soon. Kind Regards, Pedro Serrano General Manager

West Palm Beach, Florida
Reviewed 25 November 2016

The website for the Sheraton Guayaquil (and for American Airlines that partners with this hotel for flights) both list a coffeemaker in the rooms. When I complained to their "Quality Assurance Manager" that there was no coffeemaker in my room nor in the rooms of my colleagues, I was informed that the coffeemakers were only in their "Club rooms." Sorry,...

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Helpful?
Thank Fenderforever
Sheraton H, Quality Assurance Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Fenderforever, Thank you for taking the time to provide feedback on your stay with us. We believe that it is only through guest feedback that we are able to continue improving our services and facilities. We appreciate that you took the time to share your experience and we are deeply sorry that the services rendered were not up to...

Guadalajara, Mexico
Reviewed 24 November 2016 via mobile

Typical Sheraton hotel, very nice rooms and bathrooms according Sheraton standard. The hotel is 10 min away from Guayaquil Airport. A cab is aprox 5 USD for the trip to the hotel. The Cook restaurant offers breakfast and dinner buffet.which is very complete. Could not use the swimming pool.

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Helpful?
Thank Andreas J
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Andreas J, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our breakfast. We hope to welcome you back soon. Kind Regards, Pedro Serrano General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton Guayaquil Hotel

Address: Av Constitucion, Plaza Del Sol, Guayaquil 090150, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: $156 - $1,921 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Guayaquil Hotel 4.5*
Number of rooms: 141
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Also Known As:
Sheraton Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Guayaquil Sheraton
Hotel Style:
#3 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Guayaquil Hotel staff and other travellers.
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Questions? Get answers from Sheraton Guayaquil Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End of the hall is the quietest.”
keyman751, 4 Apr 2017 | Read review
“Avoid the hotel. stay at the Hilton which is not far away”
lapidot, 7 Sep 2016 | Read review
“They had construction so it was loud however I would think average for the norm”
Lindah00ks, 1 Aug 2016 | Read review
“Note that breakfast is not included in the room rate.”
Ikram_1973, 24 Dec 2015 | Read review
“High floor, pool side.”
Five_from_Canada, 16 Dec 2015 | Read review
5 of 5
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US$110* /night
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Prices are for 1 room, 2 adults
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