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Grand Hotel Guayaquil

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Grand Hotel Guayaquil
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388 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Antwerp, Belgium
Reviewed 2 days ago NEW

It was my second time in this hotel. I stayed in this hotel in 2014 and was happy that the people who invited me to Guayaquil booked again this hotel. The service at the reception and restaurant is still very good. Also the food in the restaurant is very good, although the restaurant itself might need a minor renovation. Staff...

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Helpful?
Thank StefanWeckx
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear StefanWeckx, Thank you for trusting our services. It makes us very happy to know that you chose us once again. Please feel free to let us know any suggestion at any time. We hope to have you back once again soon.

Salinas, Ecuador
Reviewed 2 weeks ago

The hotel is perfectly located for walking tours to the cathedral, iguana park, the Malecon 2000 and much more. The restaurants are good and the bar mixes tasty cocktails. The pool is the jewel of the hotel with multiple large fountains, a fully landscaped living wall, and beautiful gardens. The pool is adjacent and actually built into an outside wall...

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Helpful?
Thank lynn258
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Lynn258, Thank you for your words about our hotel, you have made a great description of our facilities and services. Thank you very much for choosing us when visiting Guayaquil.

Groningen, Groningen, Netherlands
Reviewed 2 weeks ago via mobile

We stayed here 3 nights, the hotel arranged to pick up us from the airport, free of charge. The hotel had great facilities just like the pool, great wellness, pool table, sauna etc etc. The staff was great and very helpfull. The restaurant served great food and the breakfast was okay. We would definitly stay here again.

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Helpful?
Thank 83-Stefan-83
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear 83-Stefan-83, Your opinion about our service is highly appreciated. We are grateful you took the time to share your impressions about your stay, with others travellers. We'll be happy to be your place again if you ever plan to come back.

Groningen, Groningen, Netherlands
Reviewed 2 weeks ago via mobile

We stayed here for 3 nights. The room has enough space and in the bathroom there's also a bath. It's clean and you don't hear noises from outside. There's a big swimmingpool and a gym with enough equipment. The breakfast is good.

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Helpful?
Thank Elvin A
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Elvin A, We appreciate your kind reference about our hotel, and hope you had enjoyed your stay with us. Thank you for sharing your experience with other travellers. If you ever come back do not hesitate to stay at our hotel, we will be waiting your next visit.

Keighley, United Kingdom
Reviewed 4 weeks ago

Good location in central city. Nice spacious rooms. Loved the pool area with supersized Iguana. Must have hit the bar at a busy time with only one barman as it took over 30 minutes to get served. We had dinner and breakfast at the hotel and both were very good

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Helpful?
Thank Davancar
Stefano P, Director General at Grand Hotel Guayaquil, responded to this review

Dear Davancar, Thank you for your comments here in this page. We are happy to know that your stay was comfortable in our hotel. Also we appreciate your note on the bar service. detail that help us improve it. Once again Thank you for this lines on TripAdvisor and we hope to have you back soon.

Boston
Reviewed 10 December 2016

The Grand Hotel had everything we needed- a good location, a clean spacious room , good breakfast buffet and nice lunch, lovely pool. Hotel staff was very pleasant. A good place to spend a few days before joining a tour.

Review collected in partnership with this hotel
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Helpful?
Thank BostonSisu
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear BostonSisu, We appreciate you have taken the time to share your impressions about us, and we feel very happy you had a great experience during your stay. Please remember that we will always be at your service.

Reviewed 6 December 2016 via mobile

The hotel staff were exceptional. Very helpful and friendly. The decor and general ambience were great. Loved the living wall and giant iguana around the pool area. Our room was a good size. The bed was comfortable and room cool. Nothing to fault. However the breakfast was ordinary compared to others we have had in Ecuador. Take note that breakfast...

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Helpful?
Thank Annie M
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Annie M, Thanks for sharing your impressions about our services, the suggestion you left us was read and helped us to focus on what can be improved. We hope you have the chance to come back, we are sure you will be 100% satisfied.

Fort Lauderdale, Florida
Reviewed 20 November 2016

To me, a hotel is more what it is not, rather than what it is... no problems, clean, met expectations. Great pricing thru TripAdvisor... love a deal! Central part of the city; easy walking and shopping.

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Helpful?
Thank Funtime4957
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Funtime4957, Thanks for your visit and reference, we hope you come back to Guayaquil soon.

Edmonton, Canada
Reviewed 20 November 2016 via mobile

Our stays was great. The hotel is beautiful. 5 blocks from the boardwalk and very close the Seminario Park which is abundant with iguana's. Lots of pool seating and multiple levels, nice sauna and steam room, football, pool and table tennis. Your first two bottles of water were free then it was a charge of $1.50 per bottle--this is a...

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Helpful?
Thank Jordan S
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Jordan S, We thank you for choosing our service during your trip to Guayaquil. We appreciate the time dedicated to describe your experience, your suggestions are welcome. We hope to see you back soon.

Charlestown, Indiana
Reviewed 1 November 2016

The room was very comfortable and up to date. We were on 4th floor and when stepping off the elevator, it is open space to the outdoors and a beautiful view. Also there is a sitting area if you are traveling with others. The restaurant provided a complimentary breakfast, buffet style with a good selection. We also had dinner in...

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Helpful?
Thank PKN41
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear PKM41, Thank you for choosing us for your stay in our city. Your opinion about us is motivating and highly appreciated. We are glad you enjoyed your stay and hope to have the opportunity to serve you again.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Grand Hotel Guayaquil

Address: Boyaca Av. #1615 Between Clemente Ballen St. And 10 de Agosto St | P.O.Box 9282, Guayaquil 090307, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: $113 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hotel Guayaquil 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Guayaquil Grand Hotel
Hotel Style:
#3 Spa Hotel in Guayaquil
#4 Best Value Hotel in Guayaquil
#9 Business Hotel in Guayaquil
#11 Family Hotel in Guayaquil
#11 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Guayaquil staff and other travellers.
2 questions
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Quito, Ecuador
3 months ago

See all questions (2)

Questions? Get answers from Grand Hotel Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a pool view.”
 of 5 bubbles lynn258, 2 Jan 2017 | Read review
“We had a room at the back overlooking the pool, I suspect those facing the road would be noisy.”
 of 5 bubbles edwins133, 30 Oct 2016 | Read review
“ask for a quite room away from the street”
 of 5 bubbles lulua23, 3 Aug 2016 | Read review
“Choose room overlooking pool. A/c is noisy but necessary.”
 of 5 bubbles adrianv15, 1 Aug 2016 | Read review
“Be sure to visit the park across the street from the Catholic church behind the hotel. It is full of iguanas, hundreds of large iguanas.”
 of 5 bubbles 192billyb, 30 Jan 2016 | Read review
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