Grand Hotel Guayaquil, Ascend Hotel Collection

Grand Hotel Guayaquil, Ascend Hotel Collection

Boyaca 1615 y Clemente Ballen, Guayaquil 90307 Ecuador
A large mosaic iguana overlooks the pool.
Traveller (495)
Very cool giant iguana over the pool, it lights up at night
Pool & Beach (84)
Room & Suite (69)
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Avg. C$107 /night, 11/4 - 11/5
C$119
per night
C$105
per night
C$91
per night

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About

4.5
#12 of 72 hotels in Guayaquil
4.5 of 5 bubbles
Location
4.1 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience the local flavor of the tropical gateway to lush Pacific beaches and the beautiful volcanic Galápagos Islands when you stay at the one-of-a-kind Grand Hotel Guayaquil, an Ascend Hotel Collection® Member.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Billiards
Patio
Children's television networks
Paid private parking nearby
Wifi
Fitness / spa changing rooms
Sauna
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kids' meals
Wine / champagne
Table tennis
Board games / puzzles
Video game console
Kids pool
Highchairs available
Free airport transportation
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun terrace
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Hair dryer
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish

Location

Boyaca 1615 y Clemente Ballen, Guayaquil 90307 Ecuador
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
José Joaquín de Olmedo Intl Airport
1,200Reviews11Q+A82Room tips
Traveller rating
  • 669
  • 381
  • 100
  • 24
  • 26
Time of year
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Detailed Reviews
Janine & Andy wrote a review Jan 2020
South Island, New Zealand
5.0 of 5 bubbles
In my opinion The Grand hotel has an excellent price/quality ratio.
I will definitely stay here next time I am in Guayaquil. The location is great, the hotel and our room was very clean, the pool was cool and refreshing which was so needed in the heat of Guayaquil. The large colourful ceramic iguana above the pool is beautiful and a real asset in my opinion, as are the artworks all around the hotel.
The complimentary welcome drink in the bar was appreciated.
The included breakfast buffet was of very good quality I believe.
All of the staff of the hotel looked smart and were professional, and generally all were friendly.
Our room was very clean and excellent. The aircon was effective but very noisy and this is the only negative for the room. The linen and towels were of good quality and although the mattress was firm it was one of the more comfortable beds in the five weeks in Ecuador. The pillows were very good ie soft and not big and fat.
All in all a high quality hotel with good facilities at a reasonable price!
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano P, General Manager at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Jan 10, 2020
Dear Jampnz, This is a good new for us. We appreciate so much that our hotel matched your needs. Also thank you to consider our hotel for you next stay in Guayaquil. Once again thank you to choosing us and we hope to see you soon. Warmest personal regards Stefano Piroli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dusty wrote a review Jul 2021
4.0 of 5 bubbles
I had an amazing stay at this hotel. The staff, breakfast buffet, pool, and gym were exceptional! Paola, the front desk manager, was very friendly and approachable.
One thing to keep in mind is that you are charged an additional $15.00 per night if another person stays overnight with you or if you have another guest with you when you check-in (even if you booked a room with two beds).
The front desk explained to me that you must indicate the number of people that will be in the room during booking online. The price is slightly higher for two people sharing a room even though the room has two beds. I have never experienced this type of policy before.
Another minor thing to note is that the beds only have one flat sheet and no additional covers on them. Might be problematic if you're a cold natured person, but it wasn't an issue for me.
Nonetheless, my stay was pleasant and I really enjoyed the location of the hotel and the close proximity to the Malecon Dos Mil and many other attractions. The area was safe with many security guards throughout the vicinity. I definitely recommend this hotel. Just make sure you indicate the exact number of people that will be in the room when booking on their website to avoid any unexpected fees at check-in.
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Date of stay: May 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano Piroli, Director General at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Jul 14, 2021
Dear DustyTravels90, Thank you very much for taking the time to write this amazing review and great recommendation to other travelers. We are delighted to read your comments about your stay and beautiful experience with our dedicated Team Members and how they managed to meet your needs during your visit. At Grand Hotel Guayaquil we work hard to share the light and warmth of hospitality with all our guests and it makes us really proud to see we were successful. We also want to thank you for such a valuable constructive criticism about some aspects of the room linens and the web booking policies that need to be checked. We apologize for any inconvenience these situations may have caused to you during your stay. Please rest assured that your feedback is extremely valuable to us, as we strive to improve with each and every stay. We genuinely hope we will be able to turn your experience around, and we look forward to welcoming you back to our hotel very soon. Sincerely, Stefano Piroli
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bucklbm wrote a review Apr 2021
Austin, Texas
+1
5.0 of 5 bubbles
It was our first time in Guayaquil and I couldn't have asked for a better stay. Our flight arrived after midnight and was even delayed, but a representative from the hotel was still right outside the airport exit with a sign with our name. The staff was very responsive to our questions via email before booking and incredibly helpful during the stay. The staff takes sanitation and cleanliness more seriously than any place I have seen since the pandemic began. Even the buffet breakfast was well-thought out. The bartop and tables were well-spaced and signs noted to maintain distance between parties. Table mats were set and individually packaged flatware were set with tongs. A single staff member served your food and made plates for you and it was still a buffet experience while also remaining contactless. We had dinner at the hotel restaurant and the menu was available via a QR code instead of physical menus. We were offered the option to take our food to our rooms for further distancing, but opted for the views from the dining room. The chef sent out small plates while we waited and made us feel welcome and comfortable. The food was impeccable for both the included breakfast and for dinner. Staff were regularly sanitizing all shared spaces on the terrace, pool, dining areas and elevators which put us both at ease. 10/10 would recommend and hope to revisit
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano Piroli, General Manager at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Apr 12, 2021
Dear bucklbm, Thank you for this wonderful review. We are so happy knowing that your stay here was outstanding. At the Grand Hotel Guayaquil an Ascend Hotel Collection, we try to improve daily the guest expectation. Once again, thank you to take the time to write and send this opinion and we hope to see you soon to Ecuador. Warmest personal regards, Stefano Piroli
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ian m wrote a review Jan 2020
Leeds, United Kingdom
4.0 of 5 bubbles
This hotel is well sited for tourists being right behind the cathedral and within easy walking distance of the main tourist areas.
The staff on the door and on reception were delightful - really caring - nothing was too much trouble.
Our room was large and well maintained and the public areas were always clean and tidy.
I used the pool a couple of times early in the evening and had it all to myself. Again well maintained and clean.
The one area that I thought let the side down a bit was the breakfasts. I had fried eggs one morning and they were stone cold! I saw the chef bring them out so it's not as if they'd been on display for hours. Frankly it takes more than a tall hat to serve a decent breakfast.
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Date of stay: December 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano P, General Manager at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Jan 5, 2020
Dear Ian, Thank You a lot for your kind feedback regarding our hotel. We are glad to know that your stay was comfortable and pleasant. Additionally, we will take in high consideration your suggestion and opinion about our breakfast. Once again thank you to choose us and we hope to see you soon. Sincerely Stefano Piroli
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skifans wrote a review Feb 2020
St Agnes, United Kingdom
5.0 of 5 bubbles
Great service from our arrival at the airport - immediately met by the complimentary transfer service and taken to the hotel within 10 minutes. The appearance on the outside is deceptive but once through the main doors the place is quite tranquil and staff incredibly friendly and welcoming. Food was very pleasant in the restaurant with good prices and very tasty. Buffet breakfast was excellent with a huge choice including yoghurts, fresh fruit, cereal, cooked eggs of varying types, meat, cheese and lots of different pastries. The facilities include a very nicely laid out swimming pool with vegetation along one side that gives it a tropical feel. On the roof is a sauna, steamroom, gym, bar with table football and snooker - this area is surprising quiet and restful. The hotel is only a few blocks from the main harbour front which is definitely worth visiting. Overall an excellent place to stay.
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Date of stay: January 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: A room with a balcony would be nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano P, Gerente at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Feb 14, 2020
Dear skifans, What a great review! Thank you so much for this incredible opinion about our hotel and our staff. We are happy to know that your stay was pleasant and comfortable. Once again thank you for this message and on behalf of all staff here, we wish you a safe trip home. Warmest personal regards, Stefano Piroli
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anthony s wrote a review Jan 2023
5.0 of 5 bubbles
As a frequent traveler, i’ve had my fair share of good and bad hotels and this one is by far one of the best experiences I have ever had. The staff and reception are extremely caring and try to accommodate our every need. Housekeeping is attentive and will be at your room within 5 minutes of being called on. They will call in taxis for you, will help you navigate your way through town and help plan your stay. Guayaquil isn’t the safest place in the world and this hotel helped us feel safe.!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano Piroli, Director General at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Jan 5, 2023
Dear Antony, Thank you to this amazing review. We are happy to know that your stay here was safe and outstanding. I hope see you again in Guayaquil and of course here in our hotel. Warmest personal regards, Stefano Piroli
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Migalan wrote a review Feb 2020
Fayetteville, North Carolina
5.0 of 5 bubbles
hotel was amazing we had breakfast every morning and greeted w a smile . Our waiter Angel in particular was courteous remembered our names and took good care of us well. Will definitely return there.
When returning after a long work day recommendations from hotel staff was just what we needed.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano P, Gerente at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Feb 15, 2020
Dear Galan71, Thank you for this amazing review and the recognition for our waiter Angel. We also appreciate your feedback regarding all services and facilities. Will be a great pleasure have you here soon and in meantime we take this opportunity to send you all the best. Sincerely, Stefano Piroli
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Adriana H wrote a review Feb 2020
5.0 of 5 bubbles
Es la primera vez que nos hospedamos en este hotel y fue una buena decisión. La ubicación es muy buena para poder caminar al malecón y otros lugares turísticos. El personal es muy amigable y siempre brindan un buen servicio. El Sr. Ángel nos brindó un excelente servicio cuando cenamos en el restaurante. Siempre hay alguien dispuesto a ayudarnos.
This is the first time we stayed in the Hotel and it was a good decision. The location is perfect if you want to walk to some touristic places like Malecón or iguana’s park. All the staff are so friendly and professional. Mr. Angel was wonderful with our family when we went to the restaurant to have dinner. There is always someone ready to help.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano P, Gerente at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Feb 8, 2020
Estimado Huesped, Muchas gracias por su comentario inherente a su estadía en el Grand Hotel Guayaquil. Apreciamos mucho el tiempo tomado para resaltar nuestro hotel y en particular nuestro servicio. Esperamos tenerlo pronto de vuelta a Guayaquil para repetir la experiencia y gracias por elegirnos. Saludos cordiales, Stefano Piroli
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lesca1959 wrote a review Jul 2022
Holden, Massachusetts
3.0 of 5 bubbles
Service was great the hotel rooms need updating asap to jerp being a 5 star hotel.
Taking a shower and the water fill up the shower tub would not drain ceiling tiles with stains.
Restaurant food and service was good.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano Piroli, General Manager at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Jul 4, 2022
Dear lesca1959, We appreciate a lot your comments and observacións about our services and facilities. Best regards, Stefano Piroli Thank you for your observación of our facilities. We appreciate your time
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ChaseSq wrote a review Jun 2023
Denver, Colorado
5.0 of 5 bubbles
Very swanky hotel in a great location. I "treated" myself after a week on the road in Ecuador. Worth it. Rooms are large and lux, AC works great, shower has great pressure and instant hot water. Bathroom sink also has hot water, a luxury. Front desk people are very nice and speak English. The bar is very nice. I was there on a Sunday, and sadly there was no menu option at the restaurant, where I've eaten before, it was just a buffet, which, after the pandemic, I don't think I can do anymore. The pool is spectacular. Your just a short walk from the riverwalk, the malecon, which is really nice to walk along and has a high-end food court with great options, everything from Chinese to Mexican to seafood and more. There's a little grocery store under the stairs at the far west end of the malecon, also a Tia grocery store a couple blocks from the hotel. Everything about the room was clean, nice, modern. The desk has easy plugs for laptops. Be aware, I booked through booking.com and got a price including taxes and such. When I got there, they quoted me a higher price. I showed them the booking, and they said that's for foreigners, not Ecuadorians. I didn't have my passport, just an old copy. They discussed it and agreed they could make a copy of that and accepted the original price. That was nice of them, but a surprise about the higher price for Ecuadorians, so be sure to carry at least a copy of your passport if you hold a foreign passport. I'll stay here again for sure. I've stayed at all three upscale hotels by the Iguana Park, the Grand Hotel Guayaquil is by far the best.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: The wifi is "open," doesn't ask for a password, so don't do any online banking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefano Piroli, General Manager at Grand Hotel Guayaquil, Ascend Hotel Collection
Responded Jun 22, 2023
Dear ChaseSq, I am impressed with how you described our hotel and your stay in Guayaquil. We appreciate your comments and, we are sorry for the inconvenience in the restaurant. Finally, we are very pleased to know that everything in Guayaquil, was according to your expectations. Best regards
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DavisFamilyBayboro asked a question Jun 2022
Bayboro304 contributions111 helpful votes
is breakfast free?
Answer from Stefano P
Guayaquil, Ecuador1 helpful vote
Yes! The breakfast is included in the room rate!
Answer from gill h
Whitley Bay, United Kingdom651 contributions369 helpful votes
When I emailed them And I found them extremely helpful. We did use the shuttle service both ways and it was great.
Sun-and-Snow313 asked a question Jun 2018
Boston, Massachusetts311 contributions32 helpful votes
Does the suite include a sofa bed?
Answer from Stefano P
Guayaquil, Ecuador1 helpful vote
We are so sorry but we have not the sofa bed.
Gary P asked a question Aug 2017
1 helpful vote
Do you have parking available on the premises?
Answer from Stefano P
Guayaquil, Ecuador1 helpful vote
Of course! we have parking facilities.
Gary P asked a question Aug 2017
1 helpful vote
Do you have parking available on the premises?
Answer from Linda Z
University Park, Florida144 contributions79 helpful votes
Sorry. We also did not have a car. However, the proprietress is very helpful and accommodating. Suggest you contact the hotel directly and ask her.
Packlite1959 wrote a tip Sep 2024
Rapid City, South Dakota3 contributions
4.0 of 5 bubbles
"Beds were OK, but linens were a bit sparse. "
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Alejandro F wrote a tip Aug 2024
New York City, New York2 contributions
5.0 of 5 bubbles
"Contact front desk in advance for free shuttle pick up from airport."
Read full review
pilarcita d wrote a tip Jul 2023
6 contributions1 helpful vote
5.0 of 5 bubbles
"Ask for a room with view !! "
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chriscarlet wrote a tip Jul 2023
Melbourne, Australia5 contributions
5.0 of 5 bubbles
"All very convenient for a self-contained stay if you need to access services quickly"
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ChaseSq wrote a tip Jun 2023
Denver, Colorado147 contributions71 helpful votes
5.0 of 5 bubbles
"The wifi is "open," doesn't ask for a password, so don't do any online banking. "
Read full review
Not the right property for you?
There are more places to choose from in the Guayaquil area.
PRICE RANGE
C$103 - C$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
guayaquil grand hotel, grand hotel guayaquil
LOCATION
EcuadorGuayas ProvinceGuayaquil
NUMBER OF ROOMS
181
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Grand Hotel Guayaquil, Ascend Hotel Collection - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Grand Hotel Guayaquil, Ascend Hotel Collection
Which popular attractions are close to Grand Hotel Guayaquil, Ascend Hotel Collection?
Nearby attractions include Parque Seminario (0.1 km), Iglesia San Francisco (0.5 km), and Municipalidad de Guayaquil (0.4 km).
What are some of the property amenities at Grand Hotel Guayaquil, Ascend Hotel Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hotel Guayaquil, Ascend Hotel Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Hotel Guayaquil, Ascend Hotel Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hotel Guayaquil, Ascend Hotel Collection?
Yes, paid private parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to Grand Hotel Guayaquil, Ascend Hotel Collection?
Conveniently located restaurants include La Pepa De Oro, Unipark Hotel, and Unicafé.
Are there opportunities to exercise at Grand Hotel Guayaquil, Ascend Hotel Collection?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Hotel Guayaquil, Ascend Hotel Collection have an airport shuttle?
Yes, Grand Hotel Guayaquil, Ascend Hotel Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Hotel Guayaquil, Ascend Hotel Collection have airport transportation?
Yes, Grand Hotel Guayaquil, Ascend Hotel Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel Guayaquil, Ascend Hotel Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Guayaquil, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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