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Hampton Inn by Hilton Guayaquil-Downtown

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Traveller (168)
Room & Suite (87)
Dining (21)
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Overview
  • Excellent38%
  • Very good43%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Reviews (606)
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All reviewshigh floorthe room was nicestayed one nightairportgalapagoshiltoniguanasvanflightchurchcab
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191 - 195 of 359 reviews
Reviewed June 30, 2013

Currently staying in the Hampton Inn Guayaquil for 2 weeks. The hotel is located in one of the main streets of guayaquil city center which is under strict surveilance of police and security companies which gives a safe feeling when you go out of the...More

1  Thank 915Alexo
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded July 2, 2013

Dear 915Alexo: Thanks for share your detailed review with us, we feel so pleased that you have a great impression about our staff & service, your comments are our best advertisement, thanks for choosing us like your hotel in Guayaquil, please let us know when...More

Reviewed June 30, 2013

Spent 1 night here on the way to the Galapagos islands. Comfortable, with friendly staff, however room smelt smoky. Make sure that you request a non smoking room if you don't like the smell of smoke. The room however, was clean.More

Thank Robyn55
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded July 2, 2013

Dear Robyn55: Thanks for your comments about your stay with us, please for your next visit let us know more about your room preference to offer you a non smoking room :) thanks for choosing us like your hotel in Guayaquil, we love having you...More

Reviewed June 28, 2013

Stayed three nights at this hotel. Great service, good breakfast. Prompt pick-up/drop-off for airport. Very well located. Could walk anywhere in city center. Only critiques are quality of pillows. Not very comfortable. Restaurant service for dinner could improve. Would stay here again.More

Thank fjr00
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded July 2, 2013

Dear fjr00: Thanks for share your review with us, your comments are so valuable for us, I will share your recommendations about the pillows and the dinner service with our team, we will hope that you give us the opportunity to show you our improvements...More

Reviewed June 25, 2013

There's not a lot wrong with this hotel. It's well located close to the new coastal promenade (delightful). The staff were fine but the mini bar was empty and the fridge off! Moreover, the ice dispenser directions were to a location that was no longer...More

Thank gwilym_w
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded July 2, 2013

Dear gwilym_w : Thank you for taking the time to share your experiences at our hotel. It is only through feedback like yours that we can address, correct and ensure all of our guests’ satisfaction. While we strive to provide our guests with an exceptional...More

Reviewed June 21, 2013

Stayed here with a group of friends. Really enjoyed our stay here. The room was clean and had a nice view of street from 13th floor. It was quiet and nice to be so close to the Malecon and the other downtown landmarks. The pool...More

Thank Eric N
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded June 24, 2013

Thanks for share your detailed review, we feel so pleased that you enjoyed staying with us and choosing us like your hotel in Guayaquil, it's our goal that our guests feel like home here, we are your friends in town, please come back soon, we...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Breakfast included
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Concierge
Banquet Room
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Hot Tub
Details
Hotel class
Hotel Style
#5 Family Hotel in Guayaquil
#8 Romantic Hotel in Guayaquil
#10 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms
Details
Hotel class
Hotel Style
#5 Family Hotel in Guayaquil
#8 Romantic Hotel in Guayaquil
#10 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms
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Traveller (168)
Room & Suite (87)
Dining (21)
Pool & Beach (3)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
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JCSANCHEZ1
November 20, 2016|
AnswerShow all 2 answers
Response from JCSANCHEZ1 | Reviewed this property |
Me informaron que ya no funciona. aparentemente se encuentra en refaccion. han quitado hasta los letreros del edificio. es como si ya no existiese el hotel.
1
Vote
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Guohui C
July 28, 2016|
AnswerShow all 3 answers
Response from WoIman | Reviewed this property |
Breakfast starts at 07.00- not early enough for those that have flights to catch between 05.00 and 10.00am The shuttle is by request Adios!
0
Votes
ameraroundtheworld
December 19, 2015|
AnswerShow all 6 answers
Response from Karen K | Reviewed this property |
that's the hotel email address - sorry.
0
Votes
Room Tips
"Stay in a lower level in case of another earthquake. The lifts will not work so you need to get out in a..."
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"Rooms to the inside of the building don´t avoid the traffic noise."
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"Rooms on both 7th and 8th floor were very quiet"
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"Ask for rooms ending in 8. They are bigger than the others. They are also the most quiet ones."
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