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Hilton Colon Guayaquil

Booking.comUS$124*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Colon Guayaquil
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1,134 Reviews from our TripAdvisor Community

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Showing 652: English reviews
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New York
Reviewed yesterday NEWvia mobile

We stayed overnight here to transit to Galápagos. They had a free airport shuttle service that ran every hour on the hour. The website said advance reservation for the shuttle is required. So over the one month before our trip, we emailed the hotel multiple times, but we never received any response. We almost canceled our booking, but decided to...

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Helpful?
Thank Oatwich
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 25 February 2017 via mobile

There is not a huge choice of western chain style hotels in Guayaquil and if you're like me and that's your preference when traveling to exotic destinations than Hilton is a good choice. Although a little boring, if it's dependable and consistent that you're looking for then this is an excellent choice. All your Hilton expectations are met from the...

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Helpful?
Thank SkypeDaddy
About Hotel's Favourite Review
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear SkypeDaddy, We feel happy to know you had a great experience staying with us. Thanks for highlighting our location and the hospitality provided from our team members. Sorry for the gym being full, we will take this matter under consideration. Our purpose is to not only meet the needs of each and every guest we serve, but to exceed...

Aberdeen, United Kingdom
Reviewed 2 days ago NEW

we we're very impressed by the kindness and exceptional service the staff showed us whilst staying at the Hilton Colon in Guayaquil. We were staying at the Hotel for two nights prior to joining a cruise around the Galapagos. Unfortunately the locking mechanism on our room door prevented access for approximately 1 hour whilst hotel staff tried as best as...

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Helpful?
Thank Julia V
USA
Reviewed 4 days ago NEW

We stayed at the Hilton Colon for one night as part of a Galapagos cruise package. We normally stay at mid-range hotels, so we were looking forward to a more luxurious experience. Our initial reception at the front desk was lukewarm. We had trouble getting the key card to work with the first elevator and no one was nearby to...

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Helpful?
Thank USALouise
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, We are very sorry for your disappointment about our hotel. Our goal is to deliver excellent experiences to all our guests. Your comments will surely be very helpful to guide us for taking the corrective actions to avoid these inconvenients keep happening. Please kindly accept our excuses again. Regards,

Reviewed 6 days ago NEW

The Hilton Colon is well located, with a short ride from the airport. Fine customer service, at the front desk and the other areas. Good breakfast and dinner service, but expensive The suite is very comfortable. The hotel relies on reliable taxis if you need a ride to the city or the airport. Very good experience, recommendable at all. Enjoy

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Helpful?
Thank Comando23
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, It is a pleasure to hear you had a great stay and were satisfied with the hospitality from our team members. They certainly do its best to meet every guest's needs. Your comments and observations are much appreciated. Thank you for recommending us. Hope to welcome you back soon. Regards,

Reviewed 6 days ago NEWvia mobile

-Fast, efficient, friendly check in (Kevin Velasques is amazing) -Kevin helped us creat a wonderful spontaneous day around the city for my mother and I -pool is quiet and relaxing -we booked some massages last minute. HIGHLY recommend; attentive, respectful, professional. -you won't want to get up from bed, they are magical after the long flight in to GYE. -hotel...

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Helpful?
Thank Kim R
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, We feel happy to know you had a great experience staying with us. Thanks for highlighting our location and the hospitality provided from Kevin at front desk. It is great to read you enjoyed the pool and spa. We will be expecting your visit in another opportunity, it will be a pleasure to host you again! Regards,

Hawaii
Reviewed 6 days ago NEW

There is a shuttle from the airport to this hotel, which is about a 10 minute ride. Although the hotel is not next to the airport, it is just what you want. Smart staff, comfortable rooms and bedding that are clean, quiet, and have all the basic amenities that you want. Two restaurants in the hotel and my dinner last...

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Helpful?
1Thank Globaljoan
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Joan, Thank you for visiting our property. We really appreciate your comments, it is gratifying to know that we are able to fulfil your expectations and offer you a comfortable experience. Hope to see you soon. Best regards,

San Francisco, California
Reviewed 1 week ago NEW

We are at the Hilton as I write this. My wife and I are part of a group going to the Galapagos with National Geographic and they booked the Hilton Colon for us. We elected to arrive a day early just in case there was a problem with flights and/or luggage. The first nice surprise was a friendly Hilton driver...

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Helpful?
Thank BabsDan
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, Thank you for taking a moment to share a detailed review of your experience. We are pleased to hear that you found what you needed at our property, a relaxing ambiance, friendly staff and a wide selection of food to your liking. Your feedback is really valuable for us and will be taken under consideration to improve guest´s...

Luxembourg City, Luxembourg
Reviewed 1 week ago via mobile

We stayed 1 night after return from Galapagos, and actually enjoyed everything about this nice hotel. We had lunch twice, and dinner, a fantastic breakfast and we were even allowed to stay a bit longer in the room as the flight back to Europe was in the late afternoon. Many thanks to the very friendly staff.

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Helpful?
Thank Serge O
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Serge, It is a pleasure to know you enjoyed your stay with us and the food options we offer. We value every guest's comment as they really help us to fulfill our commitment to provide an excellent service. It is great to know you had a comfortable experience. Thanks for visiting our city and choosing Hilton. Best regards,

Reviewed 1 week ago

I ve been many times in Guayaquil in most hotels in town, if you look carefully you will find very good rates at Hilton even cheaper than the other inferior brands. They certainly have best pool/ spa and gym at town. The breakfast in incredible but price for that is a little upset.

Review collected in partnership with Hilton Hotels & Resorts
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Thank luans185
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Luans, Thank you for taking a moment to share your comment on TripAdvisor. It is pleasant to hear you enjoyed our pool, spa and gym. We sincerely appreciate your feedback, it is really valuable for us and help us to improve guest's experience. We look forward to welcoming you back to our hotel in the not too distant future....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more   less 

Additional Information about Hilton Colon Guayaquil

Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: $186 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Colon Guayaquil 4.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton
Hotel Style:
#3 Business Hotel in Guayaquil
#4 Luxury Hotel in Guayaquil
#4 Spa Hotel in Guayaquil
#8 Family Hotel in Guayaquil
#10 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Colon Guayaquil staff and other travellers.
7 questions
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San Marcos, Texas

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Questions? Get answers from Hilton Colon Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 510 was quiet and comfortable”
USALouise, 24 Apr 2017 | Read review
“Rooms facing the pool are quieter.”
BabsDan, 21 Apr 2017 | Read review
“Junior suite perfect”
Attorneykid2014, 15 Apr 2017 | Read review
“Talk to front desk or concierge/ bellman to arrange transportation. Safer.”
demil806, 5 Apr 2017 | Read review
“Both sides are excellent, i like better the city view”
Anad491, 21 Mar 2017 | Read review
5 of 5
Booking.com
US$124* /night
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HotelQuicklyUS$153
Hilton.comUS$124
Hotels.comUS$124
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*Disclaimer
Prices are for 1 room, 2 adults
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