Hilton Colon Guayaquil
Ave. Francisco De Orellana Mz. 111, Guayaquil 090512 Ecuador
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Avg. C$152 /night, 11/2 - 11/3
C$258
per night
C$195
per night
C$132
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4.0
#15 of 72 hotels in GuayaquilLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Elegance, comfort, security and personalized service are just some of the characteristics that make Hilton Colon Guayaquil, a real five-star city resort hotel. The splendid building is located only five minutes away from Jose Joaquin de Olmedo International Airport and dominates the city's new booming commercial and financial zone in Ecuador. Our hotel is surrounded by the main shopping centers and offers easy access to the downtown district area. Hilton Colon Guayaquil Hotel Features: 294 fully renovated rooms, Five restaurants and two bars, Room service available 24-hours, Business center, Refurbished meeting rooms, congress, and convention facilities with capacity up to 1800 people, Renovated outdoor pool and fitness area with a health spa. Travel should take you places.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids pool
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Infirmary
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Separate living room
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Whirlpool bathtub
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
City View
Languages Spoken
English, Spanish
Location
Ave. Francisco De Orellana Mz. 111, Guayaquil 090512 Ecuador
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 61 out of 100
61
José Joaquín de Olmedo Intl Airport
2.6 km•
See all flights
Rental Cars
56 Restaurants
within 1 kilometer
3 Attractions
within 1 kilometer
1,666Reviews18Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
Clean hotel, cozy bedding. Big swimming pool with a bar. Breakfast buffet is excellent and dining choices are plenty. Try getting a room facing the back since it's a big road in front and too noisy. Spa and business center is available as well.
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Have a room facing the back of the property.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is a 6 dollar taxi ride away from the international airport and even has an hourly complimentary shuttle bus. Our room was very big and the bathroom spacious. Our friends used the outdoor pool area and really enjoyed it. We had pre-dinner drinks in the bar which was quiet as it was a Sunday evening. We ate in the in-house steak restaurant which had lots of choice and was reasonably priced. The following day we had an issue with our pre-booked private transfer, but the concierge stepped in to help us out.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Colon G, Journey Ambassador at Hilton Colon Guayaquil
Responded Feb 21, 2020
Thank you for taking a moment to share your experience. We are pleased to hear you found our accommodations and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A modern hotel located less than 10minutes from the airport, making it a convenient place to stay. The free transfer from the airport to the hotel was excellent with a wonderfully friendly gentleman meeting us with our names on a sign.
The Executive Lounge was excellent for breakfast and during the day - it was large and spacious with friendly staff. The evening drinks were hit and miss with wine running out early (at 6:10pm the wine was finished and the male staff member had “disappeared” so that more wine couldn’t be made available until 7pm). I did see the same male staff member setting up for the evening snacks “blow on the plate” to remove something from it – not good hygiene.
The larger rooms/suites on the Executive floor had doors that when naturally closing would “slam” making being located close to these rooms noisy.
The gym was incredibly hot, with no fans or air circulating above the orbital bikes – it made exercising oppressively hot.
With a few improvements, this hotel has the potential to be fantastic.
The Executive Lounge was excellent for breakfast and during the day - it was large and spacious with friendly staff. The evening drinks were hit and miss with wine running out early (at 6:10pm the wine was finished and the male staff member had “disappeared” so that more wine couldn’t be made available until 7pm). I did see the same male staff member setting up for the evening snacks “blow on the plate” to remove something from it – not good hygiene.
The larger rooms/suites on the Executive floor had doors that when naturally closing would “slam” making being located close to these rooms noisy.
The gym was incredibly hot, with no fans or air circulating above the orbital bikes – it made exercising oppressively hot.
With a few improvements, this hotel has the potential to be fantastic.
Read more
Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: Avoid the floor that has the Executive Lounge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was just there, and let me tell you since I was pick up at the airport thru my entire stay the staff were very professional and polite. In the morning the breakfast buffet was excellent and the omelette to order was GREAT! The pool area excellent specially ALEXANDRA who was working by herself in the entire area was very professional and you can even tell her smile under that face covering mask. She deserve a CONGRATULATION.
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
I stayed at this hotel twice, one night each time, en route to/from the Galapagos. First time I was in Room 716, the second in Room 416, same configuration and next to the elevators (no noise from that however). Both lovely spacious rooms with queen bed, a Welcome Plate of delicious pastries, a well set out bathroom, big area around vanity with toiletries, separate shower and hairdryer + bottle of water. Slept soundly both times, very quiet considering my rooms on the front (street) side.
This hotel is huge, seems to take forever to walk from one end to the other; the very full/busy pool area is huge; there are shops; a large entry area with lounge chairs and view of the external elevator bank. The breakfast/buffet area is very large, there is a big busy, pool bar and inside lounge/bar area plus several Restaurants and one whole floor is solely fitted with Convention rooms which, I suspect, every single one of which was occupied during my first visit.
Result was it was impossible to find a seat to have breakfast which is buffet set up in Café Colon. Whilst they did open up one restaurant area, each time I left to get another course, I’d return to find what I’d not yet finished, had been removed and I’d have to find another table, go back and replace what had been removed!!. This was more than irritating and one would think the hotel would ensure they had sufficient / dedicated space just for its hotel guests and breakfast the convention people separately. Breakfast that morning was worse than a zoo. On my return, thankfully a weekend, it was not a problem.
A Buffet Dinner (also in Café Colon) was well catered with a good selection of food.
Overall, the hotel’s service was very good from Reception, porterage to allowing me to use their shop computer when the communal ones were not working to their willingness to store one of my bags until my return.
This hotel is huge, seems to take forever to walk from one end to the other; the very full/busy pool area is huge; there are shops; a large entry area with lounge chairs and view of the external elevator bank. The breakfast/buffet area is very large, there is a big busy, pool bar and inside lounge/bar area plus several Restaurants and one whole floor is solely fitted with Convention rooms which, I suspect, every single one of which was occupied during my first visit.
Result was it was impossible to find a seat to have breakfast which is buffet set up in Café Colon. Whilst they did open up one restaurant area, each time I left to get another course, I’d return to find what I’d not yet finished, had been removed and I’d have to find another table, go back and replace what had been removed!!. This was more than irritating and one would think the hotel would ensure they had sufficient / dedicated space just for its hotel guests and breakfast the convention people separately. Breakfast that morning was worse than a zoo. On my return, thankfully a weekend, it was not a problem.
A Buffet Dinner (also in Café Colon) was well catered with a good selection of food.
Overall, the hotel’s service was very good from Reception, porterage to allowing me to use their shop computer when the communal ones were not working to their willingness to store one of my bags until my return.
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Date of stay: November 2019
Location
Cleanliness
Service
Room Tip: If you have lots of luggage, ask for room closer to elevators
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Colon G, Journey Ambassador at Hilton Colon Guayaquil
Responded Feb 18, 2020
Receive warm greetings from all the staff of Hilton Colon Guayaquil. We thank you for giving us a good rating and for recommending our hotel to other travelers. We are pleased to hear you found our accommodations and service to your liking. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We work hard to share the light and warmth of hospitality with our guests and it makes us really proud to see we were successful. We apologize for the situation you have described about the experience having breakfast during the busy days of the week. However, your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel in the not too distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed here two nights prior to and immediately after a Galapagos cruise. The first two nights we stayed in a suite on the executive floor with a balcony.
The room was extremely nice - large and well appointed. There were two separate full bathrooms and the one off the living area was very nice while the bedroom one was extremely nice. The bed was comfortable. Only problem was the furniture in the living are looked nice but was extremely uncomfortable.
The return stay we stayed in a junior suite. We missed the second bath and extra space but it was still very nice and the furniture was also more comfortable.
Staying on the executive floor was a great deal. We took advantage of the breakfast which was varied and good as well as the happy hour.
We spent a good deal of time at the pool, too. The bar/meal service was very good as was the food.
We cannot recommend the steak restaurant highly enough. Prices were great (compared to American prices) and the food and service was excellent.
We also took advantage of the airport shuttle when we arrived and left each time. It was very convenient.
We highly recommend everything about this hotel.
The room was extremely nice - large and well appointed. There were two separate full bathrooms and the one off the living area was very nice while the bedroom one was extremely nice. The bed was comfortable. Only problem was the furniture in the living are looked nice but was extremely uncomfortable.
The return stay we stayed in a junior suite. We missed the second bath and extra space but it was still very nice and the furniture was also more comfortable.
Staying on the executive floor was a great deal. We took advantage of the breakfast which was varied and good as well as the happy hour.
We spent a good deal of time at the pool, too. The bar/meal service was very good as was the food.
We cannot recommend the steak restaurant highly enough. Prices were great (compared to American prices) and the food and service was excellent.
We also took advantage of the airport shuttle when we arrived and left each time. It was very convenient.
We highly recommend everything about this hotel.
Read more
Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Colon G, Journey Ambassador at Hilton Colon Guayaquil
Responded Mar 10, 2020
Thank you very much for your precious comments about your experience at Hilton Colón Guayaquil, and for taking the time to write this amazing review and great recommendation to other travelers. We appreciate your positive feedback about our hotel as we do take pride in catering to our guests’ needs the best way we can. I’m sure our entire hotel staff enjoyed serving you as much as you enjoyed your stays. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited this hotel twice, before and after Galápagos Islands trip
All we can say that it was AMAZING!!!
Right from check in with Mr Ricardo Vallejo, who was extremely quick, efficient and very helpful. He was also very resourceful and later helped us with transportation, restaurant selection and also for Covid testing . He is a very caring and nice person.
The hotel lobby, elevators, pool, and rooms were very modern, large and above all extremely clean. We had a higher floor both times, and near to the elevator, and found them to be very silent and comfortable
The rooms have refrigerator and coffee maker
The breakfast was out of this world, fresh vegetables juices, and a lot of different types of breads, yoghurt, muesli and a 100 different things
The hotel is very near to the airport, we used their shuttle, which was on time every time
Hotel is also centrally located, and we used Uber to go to a few restaurants
Overall, would highly recommend this place to anyone and everyone visiting Guayaquil
Cheers
All we can say that it was AMAZING!!!
Right from check in with Mr Ricardo Vallejo, who was extremely quick, efficient and very helpful. He was also very resourceful and later helped us with transportation, restaurant selection and also for Covid testing . He is a very caring and nice person.
The hotel lobby, elevators, pool, and rooms were very modern, large and above all extremely clean. We had a higher floor both times, and near to the elevator, and found them to be very silent and comfortable
The rooms have refrigerator and coffee maker
The breakfast was out of this world, fresh vegetables juices, and a lot of different types of breads, yoghurt, muesli and a 100 different things
The hotel is very near to the airport, we used their shuttle, which was on time every time
Hotel is also centrally located, and we used Uber to go to a few restaurants
Overall, would highly recommend this place to anyone and everyone visiting Guayaquil
Cheers
Read more
Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Colon Guayaquil, Other at Hilton Colon Guayaquil
Responded Jun 21, 2021
We would like to thank you for taking the time to give us feedback regards to your recent stay at Hilton Colón Guayaquil. We work very hard to share the warmth of hospitality with all our guests and it makes us really proud to see we were successful. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future. Always at your service,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
First, the airport is conveniently located nearby, 2 miles away, and only a $5 cab ride will take you to and from there. The hotel itself is absolutely beautiful, and feels like you're entering a Hilton property.
The check in process was very smooth, thanks to Melissa who was very professional, and with some good recommendations of things to do in the area. The room was beautifully decorated, spacious, and with all amenities necessary for a good stay.
There were some negative aspects, and I totally understand that we are going through a pandemic, as I'm a travel agent myself. First, the pool and the gym are open, but only for one hour. Just an odd rule, as I'd rather have both be closed, then on a time clock.
The Executive lounge was completely closed due to covid, yet, there was a huge breakfast buffet with a completely full dining room at breakfast? How does that make sense? I asked for 2 drink coupon, as I'm a Diamond Member, and was told that they were only given to flight crew? Again, another ridiculous rule and answer.
If I can't use the facilities that are in place for Diamond Members, members who only travel and show loyalty to Hilton, then why am I even bothered giving them my money? Again, I understand we're in a pandemic, but half the rules here make no sense whatsoever.
I truly loved the property itself, the close proximity to the airport, the extreme professionalism that every employee showed, and the great room. I would just think they would still try making their Diamond Member feel great about staying here, as we're mostly the reason why the hotel is still operating...
The check in process was very smooth, thanks to Melissa who was very professional, and with some good recommendations of things to do in the area. The room was beautifully decorated, spacious, and with all amenities necessary for a good stay.
There were some negative aspects, and I totally understand that we are going through a pandemic, as I'm a travel agent myself. First, the pool and the gym are open, but only for one hour. Just an odd rule, as I'd rather have both be closed, then on a time clock.
The Executive lounge was completely closed due to covid, yet, there was a huge breakfast buffet with a completely full dining room at breakfast? How does that make sense? I asked for 2 drink coupon, as I'm a Diamond Member, and was told that they were only given to flight crew? Again, another ridiculous rule and answer.
If I can't use the facilities that are in place for Diamond Members, members who only travel and show loyalty to Hilton, then why am I even bothered giving them my money? Again, I understand we're in a pandemic, but half the rules here make no sense whatsoever.
I truly loved the property itself, the close proximity to the airport, the extreme professionalism that every employee showed, and the great room. I would just think they would still try making their Diamond Member feel great about staying here, as we're mostly the reason why the hotel is still operating...
Read more
Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Colon Guayaquil, Other at Hilton Colon Guayaquil
Responded Jan 23, 2021
Thank you very much for sharing your feedback, both positive and constructive. We are sorry to hear there were some safety measures and procedures that affected you experience. Your valuable comments will always help us to improve our service. On the other side We are delighted to read your comments about your beautiful experience with our dedicated Team Members. We work hard to share the light and warmth of hospitality with our guests and it makes us really proud to see we were successful. We look forward to welcoming you back soon with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed a couple of nights in mid-July and again 3 nights at the end of the month. Beautiful, secure hotel with all of the amenities you would want. We are Hilton Diamond members, so the breakfast café is free. There is also a "Happy Hour" (food and beverages) upstairs in the early evening, free for Diamond Members. The pool, hot tubs, and fitness areas are quite elaborate and inviting.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: This hotel is a little more expensive, but worth the cost with the extra benefits. Taxis or...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The quality of service of the Hilton Colon is one that should be used as an example company wide. The staff, from Management to the crew that maintains and upkeeps the rooms, surpasses all expectations. Bolivar, being a manager, to the crews at the front desk, to all of their attentive concierge gentlemen, Carlos, Alberto, John, Eduardo, Arnold, Kevin, Ricardo, William and others, help welcome you to the hotel. The bar staff, Cesar, Emanuel, Romario, Marlon, Rolando and their Sushi master, Alfredo, make a world of difference. Even room service, Carla, Tomas and Gregor. And their breakfast staff is awesome! Thank you for upholding service and making sure that one feels as if one is home.
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Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Centeno, Guest Services / Front Office at Hilton Colon Guayaquil
Responded Jan 2, 2023
Dear Mr. Debiasse, We would like to thank you for taking the time to give us feedback regards to your recent stay at Hilton Colon Guayaquil. We work very hard to share the warmth of hospitality with all our guests and it makes us really proud to see we were successful. Finally we are so glad for your comments regarding the good job that our partners did assisting you during your stay. We look forward to welcoming you back to our hotel in the not too distant future. Always at your service, Daniel Centeno Journey Ambassador Hilton Colon Guayaquil dcenteno@hiltonguayaquil.com +593984382510
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Same as in the US, no worries whatsoever, no converter for Ecuador!
Go online and look for it
"This hotel is a little more expensive, but worth the cost with the extra benefits. Taxis or busses close by. Free van to the airport."Read full review
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PRICE RANGE
C$176 - C$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton colon guayaquil hotel guayaquil, hilton hotel guayaquil, hilton guayaquil, guayaquil hilton
LOCATION
EcuadorGuayas ProvinceGuayaquil
NUMBER OF ROOMS
294
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hilton Colon Guayaquil
Which popular attractions are close to Hilton Colon Guayaquil?
Nearby attractions include Parque de la Kennedy (0.5 km), Mall Del Sol (0.7 km), and Centro Comercial (0.6 km).
What are some of the property amenities at Hilton Colon Guayaquil?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Hilton Colon Guayaquil?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Colon Guayaquil?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Colon Guayaquil?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Colon Guayaquil?
Conveniently located restaurants include Marrecife Marisqueria, NOE Sushi Bar - Mall del Sol, and El Cafe de Tere.
Are there opportunities to exercise at Hilton Colon Guayaquil?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Colon Guayaquil have an airport shuttle?
Yes, Hilton Colon Guayaquil offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Colon Guayaquil have airport transportation?
Yes, Hilton Colon Guayaquil offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Colon Guayaquil?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Colon Guayaquil?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.