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Hotel Palace Guayaquil

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Hotel Palace Guayaquil
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604 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Houston, Texas
Reviewed 2 weeks ago

We spent 3 nights in the Hotel Palace Guayaquil and enjoyed it very much. We were greeted warmly upon arrival, the desk clerk gave us a map and much needed advice. They serve an adequate breakfast with fresh fruit, eggs, bread of all kinds as well as cereal and yogurt. The room was lovely with good linens and there was...

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Helpful?
Thank tsknight2016
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion with the rest of the travellers in TripAdvisor. We are happy to read that you enjoyed your stay with us, our delicious breakfast and comfy rooms. Everyday we try our best to improve our service and amenities for our guests to feel as if they were home. Please let us know next...

Sallisaw, Oklahoma
Reviewed 2 weeks ago

Nice location. You can walk along the water or walk downtown to a park. Very friendly staff. Very good rooms. Breakfast is excellent, super food selection. Lots to do within the immediate area, attractions and restaurants.

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Helpful?
Thank Tim G
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for writing your review about your recent stay with us. We are very pleased to reaed that you enjoyed our breakfast, that you received an excellent service from all our staff and that you enjoyed our privileged location. We look forward to having you back with us soon and, once again, thank you for...

Toronto, Canada
Reviewed 8 December 2016

A very classy, clean and modern hotel with large rooms, very comfortable beds, small refrigerator in room. The desk staff spoke English and were very helpful. The included buffet breakfast was very good. A short walk to most attractions, restaurants, the Malecon on the river, shopping, etc. A security safe in the room.

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Helpful?
Thank Errol P
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion about your recent stay in our Hotel. We are glad to read that you enjoyed our breakfast buffet and our privileged location near the main touristic attractions. On behalf of our staff and management, we thank you for sharing your opinion; our guests feedback is very important for us, because it helps...

Kansas City
Reviewed 26 November 2016

The rooms were nicely appointed with a comfortable bed, a refrigerator, sitting area, safe, free water, and hair dryer. The hotel made the arrangements for our private transfer from the airport which is around 20 minutes away. They took care of all of our itinerary needs that needed a personal touch. Jennifer, at the front desk was wonderful. Breakfast was...

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Helpful?
Thank pvnipper
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We would like to thank you for taking the time to share your opinion with us. We are glad to read you enjoyed your stay with us and that you especially appreciated our privileged location, our breakfast buffet and the free wifi. I will make sure Jennifer read your comment , and behalf of our staff and management,...

Cuenca, Azuay, Ecuador
Reviewed 14 November 2016

I live in Cuenca, Ecuador and travel in and out of Guayaquil once or twice annually. I've stayed at several hotels, and for the price, the accommodations, the service, the quiet morning buffet--the Hotel Palace is my favorite hotel! This trip the desk attendant offered up front to move us from a 6th floor room to a 2nd floor room...

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Thank CarolynHamilton
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We really appreciate the time you took to share your opinion with us and with the Tripadvisor community. We feel so proud reading your comment about your experience at our Hotel. Thank you very much for standing out our accomodations, the service of our staff and the breakfast buffet. We are always trying to make our guests feel...

Sugar Land, Texas
Reviewed 23 October 2016

We stayed there for one night before our Galapagos cruise. The hotel is conveniently located in Guayaquil center. A taxi ride from the airport or the bus terminal to the hotel costs $5. It is 5 minutes walk from the Malecon 2000, a riverwalk along the Guayas river. It is also close to Las Peñas where there is a great...

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Helpful?
Thank Hoiman L
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to share your comments and let us know your dissatisfaction with our Restaurant. The food and beverage departament has been informed and the corrective measures to find out what happened on this specific situation. Besides that, we are very happy to read that you could enjoy our comfy and spacious rooms, our...

Irvine, California
Reviewed 23 October 2016

Great staffs good room, location. Saturday night music is all night long. Called front desk but music never end. Got help to get a driver to Cuenca. Breakfast was adequate. No frig, no coffee machine in room.

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2Thank dpf33a
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comments about your recent stay with us. Please accept our sincere apology for the inconvenience you had regarding to the noise in your room. Our top priority is to offer all of our guests a comfortable stay, for this reason, we want to let you know that your comments have been already passed...

Minneapolis, Minnesota
Reviewed 17 October 2016

We stayed 3 nights at the Palace while visiting Ecuador with 9 friends....we all stayed at the Palace because we wanted a safe, clean and relaxing hotel...this place was all of that. Plus the staff went out of their way to make sure we were comfortable and taken care of. The price is a little high but there were not...

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Thank tripandfall
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for taking the time to leave a review on Tripadvisor. We are very glad to read that you enjoyed our hotel during your trip to Guayaquil. At our hotel, we work with dedication every day to make sure all of our guests receive an excellent service and enjoy all of our facilities and areas....

Vancouver, Canada
Reviewed 17 October 2016

Very clean and comfortable hotel, they keeping our bags storages while we were in galápagos without any charges.Friendly staff and the location is perfect, many restaurants around and nice and safe areas for walking any time...

Review collected in partnership with this hotel
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Thank mafecita12
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We thank you for sharing your opinion in Tripadvisor. We are very glad to read that you enjoyed our services and facilities. It was a pleasure for us to store your luggage while you were enjoying the Galapagos Islands. We work every day with dedication to exceed our guests expectations and your review is the result. We hope...

Anacortes
Reviewed 16 October 2016

It is a four star hotel but it sure could go for five. It is located near the iguana park and the old cathedral and only a few blocks from Malecon ( the river walk). I stayed for a week and worked in a nearby hospital, only five minutes away. Many good places to eat nearby. My favorite was the...

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Thank bojankuure
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your experience with all the travellers in TripAdvisor. For us it is an honor to read an amazing review like yours where you express how great you consider the quality of our service. We were very happy to have you as our special guest. Our main goal is to make our guests’ stay unforgettable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A landmark seven story hotel situated in the heart of the Guayaquil city center, Hotel Palace Guayaquil is considered to be one of the most traditional and well known hotels in town. Its ideal location is within easy walking distance to the city’s main attractions, financial and shopping areas. The hotel offers ninety five spacious, comfortable and charming guestrooms, all fully carpeted with high ceilings, individually controlled air conditioning, black out draperies, three telephones, including one in the bathroom with international direct dial... ... more   less 

Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: $109 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Palace Guayaquil 3.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Travelocity so you can book your Hotel Palace Guayaquil reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Guayaquil
#1 Best Value Hotel in Guayaquil
#2 Romantic Hotel in Guayaquil
#3 Family Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palace Guayaquil staff and other travellers.
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Questions? Get answers from Hotel Palace Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Music from sixth floor, still noisy on 3rd.”
 of 5 bubbles dpf33a, 23 Oct 2016 | Read review
“Very spacious room and the bed very comfortable definitely We will be back to this hotel!”
 of 5 bubbles mafecita12, 17 Oct 2016 | Read review
“Had a room on 2nd floor towards the backyard. Very quiet. Very quiet A/C.”
 of 5 bubbles bojankuure, 16 Oct 2016 | Read review
“We were upgraded to a suite and it was really nice and a good size but I don't know what the other rooms were like.”
 of 5 bubbles 588claref, 14 Sep 2016 | Read review
“we had two rooms to the front both of them were absolutely quiet”
 of 5 bubbles adiela2016, 7 Aug 2016 | Read review
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