We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Otavalo by Art Hotels

Save
Share
Calle Vicente Ramon Roca 504, Otavalo 100201 Ecuador
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Hotels.com
eDreams
Travelocity
Orbitz.com
ZenHotels.com
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (104)
Room & Suite (7)
Dining (5)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 20-09-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Otavalo by Art Hotels
Updated 20-09-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 19 hotels in Otavalo
Location
Cleanliness
Service
Value
Travellers' Choice
Otavalo, well known for artisan handicrafts is a must see city in Ecuador. Hotel Otavalo was the oldest hotel within the city. The recent refurbishment will catapult the status of the hotel to be the only luxury hotel within Otavalo. The history of the city is showcased through the construction materials used by the original architects which gives the hotel an aura of a castle.
Read more
Full view
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Wifi
Bar / lounge
Restaurant
Breakfast available
Special diet menus
Shuttle bus service
Show more
Room features
Room service
Safe
VIP room facilities
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
45Reviews0Q+A3Room tips
Traveller rating
  • 44
  • 0
  • 0
  • 0
  • 1
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
John K wrote a review Mar. 2021
Golden, Colorado8 contributions1 helpful vote
We stayed at Hotel Otavalo for two nights. The hotel has a relatively small presence from the street but is a huge surprise when you enter. It is very elegant and well done-from the main courtyard area to the rooms and the restaurant, everything is impeccable. The staff was very friendly, professional and welcoming. Because so many restaurants were closed, we ended up dining in for breakfast and dinner on both days. The food was excellent. Also, the location is perfect for seeing Otavalo. We would highly recommend!
Read more
Date of stay: March 2021Trip type: Travelled with family
Helpful
Share
Response from Siroun M, Other at Hotel Otavalo by Art Hotels
Responded 2 weeks ago
Dear John, We thank you for sharing your valuable feedback through TripAdvisor. We are very happy to learn that you were pleasantly surprised by our hotel and that you enjoyed all areas, from the courtyards, to your room and the restaurant’s elegance as well as gastronomy. It is very encouraging for our whole team to hear that the service they provided was very friendly, professional and welcoming - such feedback will motivate us further! The team at Hotel Otavalo looks forward to the pleasure of welcoming you back soon. Thanks again! Warm regards, Siroun M Art Hotels Ecuador
Read more
MMFoucher wrote a review Feb. 2021
Bellevue, Washington207 contributions66 helpful votes
Our night at the hotel Otavalo was our first night in Ecuador, and it could not have been more perfect. This hotel is a gem. Everybody from the bellman to the restaurant staff is very gracious, know and love their city and make you feel at home right away. A perfect first night in Ecuador.
Read more
Date of stay: February 2021
Rooms
Cleanliness
Service
Helpful
Share
Response from Siroun Majarian, Other at Hotel Otavalo by Art Hotels
Responded Feb. 22, 2021
Dear Muriel, We thank you for sharing your encouraging feedback through TripAdvisor. We are very happy to learn that the service you experienced in Hotel Otavalo could not have been more perfect. It is the mission of Art Hotels Ecuador to elevate the status of hospitality services in Ecuador and such feedback will motivate us further. The team at Hotel Otavalo looks forward to the pleasure of welcoming you back soon. Thanks again! Warm regards, Siroun M Art Hotels Ecuador
Read more
PamelaJoan wrote a review Feb. 2020
Iroquois, Canada13 contributions6 helpful votes
From the moment we arrived, we were totally spoiled. A cocktail upon arrival, a lovely room with French doors open to the fresh mountain air, a breakfast of local buffet and a la carte eggs, to being offered ponchos to wear in the cold and umbrellas to use in the rain. Thanks to Daniel and his amazing staff, we really enjoyed our stay in Otavalo. If you want to be pampered, I would highly recommend staying at this unique and truly gorgeous boutique hotel.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
Helpful
Share
Response from Siroun Majarian, General Manager at Hotel Otavalo by Art Hotels
Responded Mar. 3, 2020
Dear Pamela, Thank you for sharing your encouraging feedback through TripAdvisor. Our staff takes pride in going above and beyond to pamper our guests. We are very happy that overall you had an enjoyable experience. Your feedback has only motivated Daniel and the rest of our amazing team to continue striving towards excellence! We welcome you back to Hotel Otavalo soon for a longer stay. Thanks again! Warm regards, Siroun M Art Hotels Ecuador
Read more
426Sandcreek wrote a review Feb. 2020
Santa Fe, New Mexico19 contributions22 helpful votes
We stayed one night at the incredible Hotel Otavalo. The welcome reception was great, the personal attention by the manager and staff was amazing. The hotel arranged a car and English speaking driver to take us outside the city to an artisanal shop for quality shopping and to lunch at La Mirage which was fancy and delicious. We also went to leather stores in a nearby town again which were of very high quality. Back to the hotel for welcome cocktails in the bar. We met the owners of the hotel (also MamaChuchara in Quito) and had a lengthy conversation. The hotel is filled with art work and the architecture of the refurbished 120 year old building is a total sensory experience. The morning before leaving town the manager had one of the front desk staff(Edison) give us a walking tour of the town and a visit to the “poncho market “ at no charge except tip. We were delighted. The Hotel Otavalo is a true gem and we recommend it highly.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Siroun Majarian, General Manager at Hotel Otavalo by Art Hotels
Responded Mar. 3, 2020
Dear Sam, Thank you for sharing your encouraging feedback through TripAdvisor. Our staff takes pride in going above and beyond to personalize our attention towards guests. We are very happy that you were delighted overall. Your feedback has only motivated Edison and the rest of our amazing team to continue striving towards excellence! We welcome you back to Hotel Otavalo soon for a longer stay. Thanks again! Warm regards, Siroun M Art Hotels Ecuador
Read more
Sid0nie wrote a review Nov. 2019
Haltwhistle, United Kingdom14 contributions27 helpful votes
The hotel, which has been renovated in the past year, was the oldest in Otavalo and is now a beautiful contemporary space. I went to the rooftop bar which has a fantastic view of Imbabura and also had breakfast The staff & especially Juan Jose, were all delightful and could not have been more helpful – they even performed some traditional music for me.
Read more
Date of stay: November 2019Trip type: Travelled solo
2 Helpful votes
Helpful
Share
Response from Siroun M, Experience Manager at Hotel Otavalo by Art Hotels
Responded Dec. 10, 2019
Thank you for sharing your encouraging feedback through TripAdvisor. We are very happy to learn that your experience ar our hotel was delightful. Our team is always striving towards excellence - especially Juan Jose - and your feedback will only motivate us further! We look forward to welcoming you back soon. Thanks again! Warm regards, Siroun M Art Hotels Ecuador
Read more
Previous
PRICE RANGE
US$168 - US$173 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorImbabura ProvinceOtavalo
NUMBER OF ROOMS
29
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Otavalo by Art Hotels
Which popular attractions are close to Hotel Otavalo by Art Hotels?
Nearby attractions include Parque Bolivar (0.1 km), Iglesia El Jordan (0.2 km), and Municipio de Otavalo (0.07 km).
What are some of the property amenities at Hotel Otavalo by Art Hotels?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Otavalo by Art Hotels?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Otavalo by Art Hotels?
Conveniently located restaurants include Daily Grind, Mi Otavalito, and Arbol de Montalvo Restaurant.
Does Hotel Otavalo by Art Hotels have an airport shuttle?
Yes, Hotel Otavalo by Art Hotels offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Otavalo by Art Hotels?
Yes, dry cleaning and laundry service are offered to guests.
Is Hotel Otavalo by Art Hotels accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.