We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hacienda Cusin

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hacienda Cusin
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

507 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 434: English reviews
Start your review of Hacienda Cusin
 Click to rate
Brighton, United Kingdom
Reviewed 1 week ago

Wow! This really is a glittering jewel in the crown of Otavalo. The historic setting is sublime (which is really my thing, so I loved it). There's religious iconography, beautiful paintings, artefacts, sculptures and open fires to be enjoyed everywhere. The staff are delightful and remind you constantly that our happiness is their first concern; lovely touches include a hot-water...

Thank emma k
Ontario, Canada
Reviewed 1 week ago

Hacienda Cusin is a very comfortable place to stay. The gardens are very beautiful and the rooms are comfortable. The rooms have a fireplace which they will light for you in the evening. The hot water bottle which they put in the bed at night is a nice gesture. Rooms have safes. The restaurant is very good with very friendly...

Thank N4442FBmaria
Detroit, Michigan
Reviewed 3 weeks ago

Very charming stay in this hacienda in Otavalo. My husband and I were here for only one night. The hacienda has many historical artifacts all over, not to mention the beautiful gardens! Our room was quaint and comfortable - complete with a fireplace and hot water bottles between the sheets for warmth. The restaurant was beautiful and the meal was...

Thank Sharon L
Edmonton, Canada
Reviewed 3 weeks ago via mobile

An adjacent monastery well worth visiting, beautiful gardens and a volcano you can see from the windows of certain rooms... top that off with the grandeur of a great room and dining area with antiques that include religious icons and apparel. A recipe for relaxation and rumination without financial ruination. Well worth a visit and a stay.

Thank hu-go-young
Avon, CT
Reviewed 14 February 2017 via mobile

If you are looking for a spotless, sleek and modern hotel near Otavalo, don’t stay here. If however, you seek the charm of a 17th century estate with loads of character that has been converted to a place to stay, look no further. My wife and I spent 4 nights at Hacienda Cusin after a 7 night Galapagos cruise and...

Thank Craig B
Geneva, Switzerland
Reviewed 11 February 2017

Hacienda Cusin was built in 1602 and has been restored and maintained beautifully. There are about 30 rooms, some in the main buildings and some in cottages in the grounds. The gardens are a major part of the attraction, filled with all varieties of trees, palms, flowers and orchids, plus alpacas graze quietly through the day. Fires are lit in...

Thank Robin B
Reviewed 3 February 2017

Hacienda Cusin is a dream -- few places greet you with a staff family that remembers you, your family, & your friendly… Why even the llamas and hummingbirds call out to you. The rooms are spacious, a fireplace that is lit every evening & a water bottle in your bed! The grounds are filled with landscaped gardens:ornamental and edible -...

Thank Leeann L
Ann Arbor, Michigan
Reviewed 25 January 2017

We stayed 4 days at the Hacienda Cusin. The place is very elegant, offering both rooms and cottages. The location dates back to 1602, a restored 17th century estate in the Ecuadorian Sierra that remains on beautiful rolling hills and country side where one can ride horses or take a walk in the gardens and sanctuary. It is surrounded by...

Thank Wendy_AA-MI
Castro Valley, California
Reviewed 22 January 2017

We stayed at the Hacienda Cusin for 4 nights in January 2017. Overall it was a great experience. The compound is hundreds of years old and decorated with interesting art and paintings in line with the overall feel of the place. While on the surface it looks pretty serious, there are lots of funny twists in them. Our room was...

Thank Torsten F
Tel Aviv, Israel
Reviewed 18 January 2017

The place is an old monastery wonderfully decorated. It has a beautiful garden and public rooms such as library. We celebrated there a local ceremony of burning last year characters on 31/12/16 The only problem was the water flow in the bathroom and the fire heating.which did not last the whole night.

Thank estikimchi

446 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (426)
Room/Suite (58)
Hotel & Grounds (147)
Business Centre/Function Rooms (1)
Dining (33)
View from Room (40)
Family/Play Areas (4)
Bathroom (2)
Pool/Beach Area (2)
Videos (1)
Other (138)

Management photos: Courtesy of the property manager

All Management Photos (20)
Room/Suite (4)
Hotel & Grounds (9)
Family/Play Areas (3)
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Otavalo
11.3 km away
Casa Mojanda
Casa Mojanda
#1 of 14 in Otavalo
210 reviews
15.8 km away
La Mirage Garden Hotel & Spa
33.4 km away
Hosteria Hacienda San Francisco
Show Prices
Show Prices
Show Prices
16.9 km away
Hacienda- Hosteria Chorlavi
3.5 km away
Hosteria Cabanas del Lago
11.2 km away
Hacienda Zuleta
Hacienda Zuleta
#2 of 91 in Imbabura Province
200 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets. ... more   less 

Additional Information about Hacienda Cusin

Address: Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Price Range: $187 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Cusin 4*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Priceline so you can book your Hacienda Cusin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Cusin Hotel Otavalo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hacienda Cusin staff and other travellers.
6 questions
Ask a question
Windsor, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Hacienda Cusin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cottages and rooms facing the gardens are preferable.”
 of 5 bubbles 831robinb, 11 Feb 2017 | Read review
“Every room is spacious, complete with a fireplace that is lit each evening, & water bottle under the sheets!”
 of 5 bubbles 357leeannl, 3 Feb 2017 | Read review
“Suggest renting a cottage, just a small bit more, but worth it! Hot water bottles and fireplaces at night. A special treat.”
 of 5 bubbles Wendy_AA-MI, 25 Jan 2017 | Read review
“ask for a room with a renovated shower”
 of 5 bubbles estikimchi, 18 Jan 2017 | Read review
“Some rooms are in the main building. Some are in the garden, which we were very happy with.”
  • Our
 of 5 bubbles BexhillBill, 10 Jan 2017 | Read review
5 of 5