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Hacienda Cusin

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1 room 2 adults 0 children
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507 Reviews from our TripAdvisor Community

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Showing 434: English reviews
new york
Reviewed 18 January 2017 via mobile

I am giving this "hacienda" five stars because it more than exceeded my expectations. The grounds are stunning, the food is flavorful, fresh, many ingredients are from the on premise kitchen garden, and beautifully presented. There is a stable, children's play area, game rooms, (squash, pool, ping pong, and more), basketball court, and other amusements as well as beautifully appointed...

Thank toni s
Havre de Grace, Maryland
Reviewed 17 January 2017

Hacienda Cusin is located in the village of San Pablo a few miles from Otavolo. We stayed there for three nights including New Year's Eve. Separated from the main building by the Hacienda's large vegetable and flower garden, our fairy-tale cottage was cozy and charming, decorated with local artifacts, and we were delighted that the evening chill was eased by...

Thank Carol Z
Reviewed 13 January 2017

The guest rooms at the hacienda are very nicely appointed and the beds were incredibly comfortable. The bathrooms are a bit basic compared to the rest of the property. The food is very good, but the service can be a bit slow in the late morning. The property overall is charming with beautiful gardens, an elegant library, and warm common...

1Thank familyof5Sf
hunterdon county new jersey
Reviewed 11 January 2017

the staff really tried and the hotel was extremely welcoming at 230 am and all the staff went out of there way to provide local drivers answers to questions good daily options..a hidden gem...the local craft market is a dont miss

2Thank colliemagic
Ely, United Kingdom
Reviewed 10 January 2017

We had a delightful room in the garden, with wandering llamas outside. Huge log fires and water bottles at night. The food was plentiful and delicious and the service good. We stayed here to go horse-back riding from their stables and had two good rides out in the mountains & countryside. Horses were willing and well-behaved.

Thank BexhillBill
Brussels, Belgium
Reviewed 8 January 2017

A very authentic and relaxing atmosphere. The staff is very nice! We were in the "Monastery" part. We had a fire place and candles in the rooms. We (almost) managed to find the secret passage to the tower of the reception of the monastery ;-) We have celebrated the New Year's eve in the hotel. It was excellent: drinks and...

Thank AJacks2013
Hugo, Minnesota
Reviewed 1 January 2017 via mobile

This wonderful hacienda is amazing! We were in a beautiful room and the check in provided a map so one could explore the grounds of this 16th century plantation. We were so lucky to dine and to sleep here for one night. The service, the food, and the expansive grounds were outstanding! We were all provided with hot water bottles...

1Thank 7wonderstraveler
East Greenwich, Rhode Island
Reviewed 30 December 2016

Hacienda Cusin is an extraordinary place - make time in your itinerary to get to Otavalo and stay there! This hacienda is one of the most incredible places I have ever been - it is peaceful, beautiful, and absolutely enchanting. My daughters and I stayed only two nights and I can see how we barely brushed the surface of what...

1Thank RescuePaws22
Armonk, New York
Reviewed 26 December 2016

My family was absolutely blown away by Hacienda Cusin. When you step onto the property, you immediately feel transported into 16th century Ecuador (with all of the necessities of modern day, of course!). The decoration is superb -- turquoises, reds, and beautiful murals line the walls of the Hacienda. The property itself is spectacular-- there are stunning gardens and a...

1Thank Ben K
Denver, Colorado
Reviewed 7 December 2016

Stayed for two nights in September. Restored but rustic rooms are charming. Excellent food. Llamas, horseback riding, ping pong table, movies and lots of fun things to do. Excellent service. Pretty exclusive clientele--we met the US and Canadian ambassadors who were having tea by a roaring fire in the common area! They were wonderful!!

Thank mmuller7753
casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

What a pleasure to read your review! Thank you so much for enjoying and appreciating the many aspects of Cusin, and for taking the time to do so. You gave such joy to the hardworking staff. Regresa pronto!

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets. ... more   less 

Additional Information about Hacienda Cusin

Address: Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Price Range: $187 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Cusin 4*
Number of rooms: 42
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Also Known As:
Hacienda Cusin Hotel Otavalo
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Cusin staff and other travellers.
6 questions
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Windsor, United Kingdom
over a year ago

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Questions? Get answers from Hacienda Cusin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cottages and rooms facing the gardens are preferable.”
 of 5 bubbles 831robinb, 11 Feb 2017 | Read review
“Every room is spacious, complete with a fireplace that is lit each evening, & water bottle under the sheets!”
 of 5 bubbles 357leeannl, 3 Feb 2017 | Read review
“Suggest renting a cottage, just a small bit more, but worth it! Hot water bottles and fireplaces at night. A special treat.”
 of 5 bubbles Wendy_AA-MI, 25 Jan 2017 | Read review
“ask for a room with a renovated shower”
 of 5 bubbles estikimchi, 18 Jan 2017 | Read review
“Some rooms are in the main building. Some are in the garden, which we were very happy with.”
  • Our
 of 5 bubbles BexhillBill, 10 Jan 2017 | Read review
5 of 5