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Hacienda Cusin

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Traveller (475)
Room & Suite (113)
Dining (39)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“garden cottage”(12 reviews)
“the owner”(59 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
4 Star Hotel
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Reviews (565)
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231 - 235 of 481 reviews
Reviewed 2 October 2013

I have traveled all over the world, stayed in places ranging from backpacker hostels with rooms separated by particle board to the Ritz Carlton. This place was my favorite. You enter into the flower-filled courtyard by way of two huge wooden doors and enter into...More

1  Thank betsl18
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

After such worldwide experience for you to choose Hacienda Cusin as your favorite is flattery indeed! MANY THANKS.

Reviewed 18 September 2013

I held a Retreat for 27 people at Hacienda Cusin and couldn't have been happier. Everything ran very smoothly. The Hacienda is gorgeous and peaceful with so much history and things to discover. The staff was fun and attentive. The food was incredibly delicious. The...More

1  Thank abovetheclouds2013
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

Thank you for spending your special Retreat in Hacienda Cusin and expressing your sense of the place so perfectly. Come back soon!

Reviewed 14 September 2013

We stayed here for three nights and it was by far the most incredible experience of our trip. The grounds are wonderful to explore and the attached monastery is beautiful and definitely worth a visit. Our room was quite large with a wonderful bed and...More

Thank Harcoosto
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

It seems that the longer a guest stays at Cusin, the better the experience becomes, as so many guests have discovered. Many thanks for such a sincere review!

Reviewed 2 September 2013

I was fortunate to discover amazing Hacienda Cusin on a recent visit. This is my 7th trip to Otavalo region and Hacienda Cusin is definitely amongst my top 3 favorite places to stay. It's located a 5 - 7 min taxi ride to Otavalo, -...More

1  Thank Jolanie G
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

Thank you for taking such time to write your sincere and appreciative review. Please return to Hacienda Cusin for your 8th visit to Ecuador.

Reviewed 11 August 2013 via mobile

The hacienda is beautiful and the rooms and shared spaces are lovely. I would recommend the place on this alone. For us there was something lacking in the service of the place, quite a few things went wrong( small things mind) and they didn't seem...More

Thank easterireland
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

Thank you for such appreciative words. But we are so sorry that you sensed an indifference by Cusin's extraordinary Spanish-speaking staff. As with all good grooms, they uncannily detect ability by the rider's riding stance, especially stirrup heel-placement. For such, and in remarkable countryside, language...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Internet
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$150 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (475)
Room & Suite (113)
Dining (39)
Pool & Beach (2)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
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bkriehl
17 September 2015|
AnswerShow all 5 answers
Response from haciendacusin | Property representative |
I am sorry that you have had such difficulty. Cusin usually responds in under a day, or much less. Was your request via Cusin's website? Please double-check the email address you used, particularly the last 2 letters... More
0
Votes
bkriehl
10 September 2015|
AnswerShow all 2 answers
Response from haciendacusin | Property representative |
Thank you for your comment! Yes, Hacienda Cusin can manage half- and full-day tours, including local markets, artisan villages - rather, wood-carving, weaving, mountain lakes, Condor Park and with driver and an... More
1
Vote
FishMom3
25 July 2015|
Answer
Response from casamolina | Property representative |
Thank you for your inquiry. Hacienda Cusin's website, guest room link, includes ... Hacienda Cusin’s ....rooms include bathroom with hair-dryer, antiques and/or Andean-craft furnishings, armchair/s, writing desk, garden and... More
1
Vote
Room Tips
"The cozy fireplace was awesome!"
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"Get a cabin!!!"
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"Make sure you have your own cellular phone service on and reliable, and the receptionist and guardian's..."
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"All the rooms are romantic and charming"
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